I recently had my Surface Pro LCD screen replaced by Hitec Mobile. It was a great experience overall. The Hitec Mobile staff was professional, rates were reasonable, and the support was welcoming. Jason from their team helped me with my screen issue. He was very polite and friendly; he spent a good amount of time analyzing the issue and was patient enough to hear me out. Moreover, he guided me on what was exactly needed versus what was unnecessary to spend on, rather than just charging for anything. Thank you, Jason and Hitec Mobile.
Fong Har Moo
5
I brought in two items: 1) a laptop to repair, and 2) an iMac to upgrade its speed. The results from the testing were satisfying, and the price was reasonable. Both Jason (manager) and Faris (technician) were very professional and reliable. They have pride in their work and their delivery. The laptop was quoted as 'beyond repair' by another shop, but Jason magically detected a 'BIOS' problem upon testing in less than five minutes, and Faris repaired it. They went the extra mile to offer an optional replacement for the LCD screen problem for a small price, to complete the 'brand new feel' experience of the laptop. I love Jason’s practical advice and recommendations on what was essential to do and what was nice to have. Highly recommended!
Judy Yap
5
My experience today was very pleasant. I left as a very happy and satisfied customer.
I was served by Jordan, who was patient as he multitasked serving clients. He was polite and attentive when he attended to me. Jordan is highly commendable.
David Ben Koh
5
They fixed my Samsung S23 Ultra LCD/Glass here for a great price (compared to nearby places that marked up the price by nearly $100). The service technician was a friendly guy and fixed it within a couple hours. Gave me a discount to come back for a glass protector once the new glue has set properly as well. Will return here for business! Thanks!
Arshiya Syed
5
Just got my phone fixed at Hitec Mobile, and I'm so happy with the quick and professional service! They replaced my damaged screen in no time, and now it looks brand new. Highly recommend them for any mobile repairs!
Eugene Loh
4
Shout out to Jason and staff for cleaning and repairing my almost 10-year-old MacBook so that I can use it for longer. The repair took longer than I was told, but I would rather have a job well done than a rushed job. Will recommend Hitec to friends and family should they require their service. 👍 …
Carson Kee
5
Awesome service by Jordan and John. Skilled technicians, friendly service. Very prompt response, and the shop shares the progress of your devices every step of the way.
They listen patiently to your issues and fix them well. Charges are also very reasonable. Highly recommended!
Patrick Henry
5
Awesome service, from assessing, clarifying, and setting expectations. Definitely recommended!
After a failed Samsung service centre diagnostic, absurd charges, and their claim of a motherboard issue... guess what? This shop definitely performed a proper diagnostic process, including thorough checks before repair and clear expectation setting.
Priya Jobalia
5
The team was very helpful, addressing our phone problems and explaining what we could do to trade in our old phone. We had an iPhone 13 with a bloated battery, and they told us they could repair it and then trade it in. The whole process took only an hour! They were very easy to communicate with and very reasonably priced. I would recommend them for trading in your phone or getting it repaired.
Kah Wei Boey
5
The service was fantastic. The staff were friendly and knowledgeable. They definitely are trustworthy when you bring in your laptop for repair. Also, they provide constant updates so you know what needs to be replaced. The price is also reasonable. For example, I had my ASUS laptop screen, battery, and thermal paste replaced in just 1.5 days, and the price was very fair.