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Rating Summary

3.5

29 reviews

5
93%
4
100%
3
93%
2
86%
1
79%

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Reviews for Levis BHG Bugis Junction

Wilson Tan

Wilson Tan

1

The staff at this outlet are quite rude. Stepping in, all the staff's faces look like we owe them money. Ridiculous service.

Long Wei Lin

Long Wei Lin

5

Good customer service.

Evelyn Tan

Evelyn Tan

5

Nice and friendly staff! I brought 3 pairs of jeans, and one of them needed customizing. They even helped us send it to the nearest outlet near our house.

Aaron Lee

Aaron Lee

5

It was an enjoyable shopping session yesterday at this Levi’s outlet. I am grateful to Ms Angie for assisting us in choosing our jeans and giving us tips for their care.

Lai Mei NomNom

Lai Mei NomNom

5

Chanced upon their 1-for-1 offer and decided to get a pair. It's so worth it! They didn't have the size I wanted, but nonetheless I got one a size bigger and left. So when I got back to the office, I accidentally threw the receipt away! I called up the Raffles City branch to check for the size, but they didn't have it either. However, City Sq Mall had it. They also told me they don't do reprinting of receipts. I called up Bugis again, and a staff member named Wong said he was able to help print a note and sign it for my exchange at City Sq!!! Awesome customer service!!☆☆☆☆☆

Xian Hui Lee

Xian Hui Lee

5

It was at the Bugis outlet on Level 1. I went to the shop and browsed around. I received good customer service from a lady named Marciel Carreon. She had a nice personality and a warm smile. She was very helpful in recommending the jeans, and I bought them as I felt comfortable after trying them. Thanks, Marciel, for making my shopping trip a happy experience. 🙂

Enrico Tan-Lang

Enrico Tan-Lang

1

Purchased a 300-dollar pair of jeans here 2 days ago and tried to return them due to wrong sizing, but the return was disapproved because of a vague policy regarding how worn the item was. I literally purchased these jeans 2 days ago, and the size that the store reps recommended was not the right size. Very bad customer service at this store, and no empathy from the store managers.

Ed Wang

Ed Wang

1

The Pinoy staff were very arrogant, providing unpleasant service from this outlet.

Lauren

Lauren

2

It seems like Levi's items no longer fit me well. I tried three items, and unfortunately, they either didn't fit me well or didn't look good on me. The staff gave me a rude 'uh-huh' when I told her, 'Sorry, it doesn't fit me.' First of all, I apologised for wasting your time. Secondly, this is the second time a Levi's staff member showed such a sassy attitude. I will no longer give Levi's a chance.