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Rating Summary

3.1

30 reviews

5
87%
4
93%
3
100%
2
93%
1
87%

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Reviews for shu uemura Bugis Junction

Jen Jia Ying

Jen Jia Ying

5

An extremely warm and kind lady served me. Thank you so much to Ms Candy for your professional and thoughtful advises for the facial cleanser and brow products. I really appreciate her service. I hope that Shu Uemura will recognise her dedication and sincerity to her job. Cheers! Will visit again soon :)

Lin Lim (strangedudette)

Lin Lim (strangedudette)

5

Helpful and friendly sales lady advised me to buy a different item that better suited my needs. Turns out it’s cheaper than what I originally wanted. Plus she even gave me some sample packs when she found out I was going to be travelling soon. 👍🏻 …

Pearl Yeo

Pearl Yeo

1

used to have incredible service every single time. Changing this review from 5 to 1 as the experience have changed a lot. Lily today on 25 May was below average. asked if i could get a brow appointment today, just rejected flat and no other options proposed. There was no one around. asked for an eyebrow pencil i’ve been using a decade, this is the first time the SA didn’t even bother asking if i’d like for her to try it on - just passed me nonchalantly, if it’s hard because it was busy- sure, i can understand. But i was the only customer in store & there was literally nothing else she was busy with. So the below average service can hardly be excused

Chop Chop

Chop Chop

5

Great service from Candy Zeng. She is real, sincere and trustworthy for all the recommendation she made to me. Highly recommend this shop to get your products.

Lim Connie

Lim Connie

1

Unscrupulous selling tactics ! Will not hesitate to report them as scams ! Service sucks !

Anisa B.

Anisa B.

1

Absolutely horrible service from disinterested staff at their pop-up. I don't know why they bothered to have the event when they didn't care about it.

Lim Corrine

Lim Corrine

1

Unscrupulous selling tactics! I will not hesitate to report them as scams! Service sucks!

Chong Chong

Chong Chong

5

Great service from Candy Zeng. She is real, sincere, and trustworthy for all the recommendations she made to me. Highly recommend this shop to get your products.

Paige Yeo

Paige Yeo

1

Used to have incredible service every single time. Changing this review from 5 to 1 as the experience has changed a lot. Lily, on May 25th, was below average. I asked if I could get a brow appointment today, but was flatly rejected with no other options proposed. There was no one around. I asked for an eyebrow pencil I’ve been using for a decade. This is the first time the SA didn’t even bother asking if I’d like her to try it on; she just passed it to me nonchalantly. If it was hard because it was busy, sure, I can understand. But I was the only customer in the store, and there was literally nothing else she was busy with. So, the below-average service can hardly be excused.

Lynn Lim

Lynn Lim

5

Helpful and friendly sales lady advised me to buy a different item that better suited my needs. It turned out to be cheaper than what I originally wanted. She even gave me some sample packs when she found out I was going to be travelling soon. 👍🏻