The Body Shop at Bugis Junction champions ethical beauty leadership through cruelty-free, naturally-sourced skincare and cosmetics that combine effectiveness with environmental responsibility, continuing the brand's pioneering commitment to ethical business practices since founding in 1976. This globally beloved beauty destination serves customers seeking products that deliver exceptional results while supporting fair trade initiatives, sustainable ingredient sourcing, and community empowerment programs that ensure the entire supply chain from raw materials to finished products respects both people and planet through transparent, responsible business practices that have made The Body Shop a trusted leader in ethical beauty retail.
The comprehensive product range showcases signature collections including Aloe calming and moisturizing lines, Almond Milk & Honey for sensitive skin, British Rose and Strawberry collections, popular items like Ginger Scalp Care Shampoo and Oils of Life Facial Oil, plus extensive body care including moisturizers, scrubs, bubble baths, hand care, and foot care products that provide spa-like experiences at home. Fragrance options including iconic White Musk and refreshing Blue Musk, alongside vegan fragrance collections, complement haircare lines featuring ginger scalp treatments and nourishing banana collections, ensuring customers discover effective beauty solutions across all personal care categories.
Operating with welcoming retail environments that educate customers about sustainable beauty purposes while providing access to complete ethical beauty collections, The Body Shop Bugis Junction delivers shopping experiences that combine product effectiveness with values alignment for conscious consumers. The store's commitment to cruelty-free formulations, 100% natural ingredients, recyclable packaging, fair trade partnerships, and community support programs establishes The Body Shop as an essential destination for anyone seeking beauty products that deliver exceptional results while supporting ethical practices that benefit communities worldwide and protect environmental resources for future generations.
Worst ever body shop experience. Staff and senior staff give a "look-down" look and attitude, just because I ask which items are cover under member discount.
And after closing my $200++ purchase immediately attend to next customer when I say dont need the paper bags at '10cent'. I got the new recycle bag for a $200++ purchase, can't she pack in that bag? She simply leave me rushing to pack my table full of items. So is body shop encouraging to be environmental friendly or not. If not to finish my shopping list and happened to be at bugis, i will never go there.
If you want to go Body shop and have a basic and comfortable shopping experience, definitely go other outlets,
Sasha Yong
Worst Body Shop experience ever. Staff and senior staff gave a condescending look and attitude, just because I asked which items were covered under the member discount.
And after I completed my $200++ purchase, they immediately attended to the next customer when I said I didn't need the 10-cent paper bags. I had a new reusable bag for a $200++ purchase; couldn't she pack my items into that bag? She simply left me rushing to pack my items from the table. So, is The Body Shop encouraging environmentally friendly practices or not? If it weren't for needing to finish my shopping list and happening to be at Bugis, I would never go there.
If you want to go to The Body Shop and have a basic and comfortable shopping experience, definitely go to other outlets.
Positive Reviews
Sophia Tay
I just walked into The Body Shop in Bugis to buy what I planned to buy. But a part time shop assistant came over to explain the effectiveness of product I took and also explain the range of the products. The shop assistant also recommended other products for my dry hair and my skin care. This part time shop assistant help me understand better on what are the products for my needs.
Michaela Rachel Lum
Their staff is friendly and helpful. Beauty products are displayed prominently and attractive. Hence I bought quite a number of products from them after so long time.
SG explore with Indian
Highly recommend this place at bugis. They suggest you good skin care as per ur skin condition. For my sensitive oily skin suggested tea tree and peptide range which helped my skin alot. Hope this helps 🙏 …
Insyirah Khaled
Bought this set of shampoo to try out. Amazed with the service from staff named Zahra! She explained thoroughly regarding the new app, thankfully it’s birthday month hence get 20% off discount, Zahra also gave few samples and a hair scrub too! Thank you so much.
Farah Rashid
Decided to buy something from here with fren as she recommend me a shower gel. Upon shopping ard Mei Thing is very helpful in assisting us and also explain to us offers that is available that day. Thank you.
priya shini
Mei Ting did a good explanation on the products we bought and had good knowledge on all products! Friendly and kind too (:
Lew
What a great service provided by Jennifer (not sure if I got her name correctly). She was cheery and full of smile, made sure I understand the promo and suggested ways that I can reap the benefits of the promo. Appreciate your help, you made my day. Hope I made yours too! :)
Saima Abuzer
All the products are very good for your skin and they smell very good .whenever there is a new product they always give sample.
Anna Louise
The Body Shop is one major part of my grooming routine. From shower gels, sponges, body lotion up to facial care and makeup. I normally go to this store with exact pieces in my mind to buy. The store in Bugis is where I normally frequent to as it is nearby my workplace. My most favorite and definitely a best seller is the lip and cheek stain as it is easy to apply and just refreshes my everyday look.
Din Neo
Always love the products. Staffs are friendly, helpful and attentive. Highly recommended.
C.C Quah
Staff is friendly and helpful, I get what I want. Thanks Zahra! 😃 …
Siti MS
when i came into the shop, there were 2 other customers browsing and there was no staff member around, except for Jenifer who seemed a bit stressed checking on things around the store. when she’d settled the issue, Jenifer attended to me and she was the sweetest salesperson i’ve ever had the pleasure of meeting.
this may not sound like much but Bugis Junction was the 3rd outlet i’d visited today and it was nice to have been served by someone with such a warm and welcoming demeanour.
Nicole Sun
Just wanna say thank you to the 2 staff (2 ladies - sorry I didn’t manage to get your names - working at Body Shop (Bugis Junction) on 31 October 2023 around 1pm. Thank you for being so friendly and helpful! I was looking for presents for my boyfriend’s mum and sister and you gave me a beautiful packaging for the presents, and also helped me sign up for a membership so I can get a 20% discount on some of the items. Thank you for your patience and excellent service!
Rau R
Zahra (i think cos its printed on the receipt) was extremely patient in explaining how the products work as i had no clue on facial procedures. She gave excellent customer service. Thank you!!
Michelle Rachel Lum
Their staff is friendly and helpful. Beauty products are displayed prominently and attractively. Hence, I bought quite a number of products from them after such a long time.
SG Explore Indian
Highly recommend this place at Bugis. They suggest good skincare tailored to your skin condition. For my sensitive, oily skin, they suggested the tea tree and peptide range, which helped my skin a lot. Hope this helps 🙏 …
Sophie Tay
I just walked into The Body Shop in Bugis to buy what I planned to buy. But a part-time shop assistant came over to explain the effectiveness of the product I took and also explained the range of the products. The shop assistant also recommended other products for my dry hair and my skincare. This part-time shop assistant helped me understand better what products were for my needs.
Rao Rui
Zahra (whose name I believe was on the receipt) was extremely patient in explaining how the products work, as I had no clue about facial procedures. She gave excellent customer service. Thank you!
Ni Ke Sun
I just want to say thank you to the two staff members (two ladies – sorry I didn't manage to get your names) working at The Body Shop (Bugis Junction) on 31 October 2023, around 1 PM. Thank you for being so friendly and helpful! I was looking for presents for my boyfriend's mum and sister, and you gave me beautiful packaging for the presents, and also helped me sign up for a membership so I can get a 20% discount on some of the items. Thank you for your patience and excellent service!
Siti Mas
When I came into the shop, there were two other customers browsing, and no staff member was around except for Jenifer, who seemed a bit stressed checking on things around the store. When she'd settled the issue, Jenifer attended to me, and she was the sweetest salesperson I’ve ever had the pleasure of meeting. This may not sound like much, but Bugis Junction was the third outlet I’d visited today, and it was nice to have been served by someone with such a warm and welcoming demeanor.
Cheryl Christine Quah
The staff is friendly and helpful, and I get what I want. Thanks, Zahra! 😃 …
Dean Neo
Always love the products. Staff are friendly, helpful, and attentive. Highly recommended.
Anna Lisa
The Body Shop is a major part of my grooming routine, from shower gels, sponges, and body lotion to facial care and makeup. I normally go to this store with specific items in mind to buy. The store in Bugis is where I normally frequent, as it is near my workplace. My favorite, and definitely a bestseller, is the lip and cheek stain, as it is easy to apply and refreshes my everyday look.
Saima Abuzar
All the products are very good for your skin, and they smell very good. Whenever there is a new product, they always give a sample.
Loo
What a great service provided by Jennifer (I hope I got her name right). She was cheery and full of smiles, made sure I understood the promo, and suggested ways that I could reap its benefits. I appreciate your help. You made my day. I hope I made yours too! :)
Priya Shalini
Mei Ting gave a good explanation of the products we bought and had good knowledge of all products. She was also friendly and kind.
Farah Rasheed
Decided to buy something from here with a friend as she recommended a shower gel. Upon shopping around, Mei Thing was very helpful in assisting us and also explaining to us offers that were available that day. Thank you.
Insyirah Khalid
Bought this set of shampoo to try out. Amazed by the service from staff named Zahra! She explained thoroughly about the new app. Thankfully, it was my birthday month, so I got 20% off. Zahra also gave a few samples and a hair scrub too! Thank you so much.
