Reviews for adidas Performance Store, Bugis Junction
kieran
5
Bought a pair of ultraboosts, Ms Yati, the saleswoman working there, informed me about an ongoing sale they were having. Not only that, she was very patient with me as I took a while to decide which colour to buy. She brought out all 3 colours in multiple sizes just to let me find the perfect pair. She also gave her own opinions to help me decide. Excellent purchasing experience!
Nasrul Ikhsan
5
Staff Lemon was very helpful. Knowledgeable on existing promos. Assisted with change in shoe due to wrong size.
Alex Loh
5
JP and the staff working today was extremely helpful and went the extra mile in answering my queries and finding the right size for me.
Thanks you and keep up the good work.
norazah binti anwar
1
We went to Adidas Store this afternoon 7th March 2021 around noon time. Service was bad, service staff was unhelpful we got to go after them to ask for their assistant. Even there was a store sale of 40% but was not informed which items were on sale and which items were not on sale. The best part of all during payment was just informed that all the items we bought were not sales items we paid in full by credit card BUT Was not ask if we are member which we totally forgotten about it. Called the store from 20:45 to 21:20 but our call was not even answered. I am really disappointed that i am loosing my points for purchasing more than $600. I am wondering if this is the reason why we Singaporean are loosing our customer services job to foreigners.
Erix linx
5
Many thanks to Ai Ling for her patience and knowledgeable service!
Kendrick
2
Came here to browse and unexpectedly bought a pair of shorts!
Why I gave 2 stars is because I asked a staff member (a Chinese lady with boy-cut hair and a line scar between her eyes) if she had size 42 for a pair of shorts. She said, "No, the size is all here." We almost walked off without buying it, but another staff member (long hair, wearing a green shirt and a ponytail) asked us, "How was it?" We said that we wanted to buy it but couldn't find our size. She said, "Let me check." She went into the storeroom and, voilà! There was the size we wanted. She kindly said, "Please do try them on," and smiled.
Now here’s the weird part: while we were paying, the previous Chinese short-haired lady was the cashier. She said in Chinese to the staff member who retrieved the size 42 for us, "These are new shorts. Who took them for her? Was it you?" Her tone was also kind of rude and unhappy towards her colleague. Her colleague just responded, "Yeah."
Adidas, please look into this staff member with an attitude issue. I have attached my receipt with the time and date stamp, the item purchased, and the cashier’s name – Luo Dan, who was likely her. You can check the CCTV too. This is unacceptable service. We were thinking maybe she was unhappy because she "reserved" it for herself, or perhaps she was unhappy that we bought it?
Seh Mei
5
Totally enjoyed the helpfulness and excellent service rendered by Ai Ling and a female staff with blond highlights. One of the best examples of teamwork seen in the Singapore retail market.
Eric Lin
5
Many thanks to Ai Ling for her patience and her knowledgeable service!
Noraziah binti Anwar
1
We went to the Adidas store this afternoon, March 7, 2021, around noon. Service was bad; the staff was unhelpful. We had to go after them to ask for their assistance. Even though there was a 40% store sale, we were not informed which items were on sale and which were not. The worst part of all was during payment when we were only informed that all the items we bought were not sale items. We paid in full by credit card, but we were not asked if we were members, which we had totally forgotten about. We called the store between 20:45 and 21:20, but our call was not even answered. I am really disappointed that I am losing my points for purchasing more than $600. I am wondering if this is the reason why we Singaporeans are losing our customer service jobs to foreigners.
Alan Loh
5
JP and the staff working today **were** extremely helpful and went the extra mile in answering my queries and finding the right size for me. **Thank** you and keep up the good work.