Reviews for adidas Performance Store, Bugis Junction
Claudia Ho
5
I went to this Adidas branch at Bugis Junction on 18 July 2025, around 7+pm.
The staff that helped me was really helpful and even complimented my shoes with my fit. Unfortunately I didnt catch the name 😭😭
The staff at the cashier was also patient with us and explained the discount used.
When we were exiting the store, almost all the staff said thank you to us and they were all being very sweet.
Have never experienced this in any retail store before and my heart was warmed from it!
Gayan Chathuranga
5
The Adidas store at Bugis Junction is compact but well-stocked, offering a good range of footwear, apparel, and accessories. The layout is neat, and the staff is helpful and approachable. It’s a convenient spot for picking up quality sportswear in the heart of Bugis.
Siva Siva
5
Ai Ling was amazing! I came in looking for new football boots, and she was super helpful, patient, and friendly. She really knows her stuff and made the whole process easy. Highly recommend asking for her if you visit the store!
Danial Lee
5
Had a very pleasant experience at tis store. Even though the store was crowded the staff here managed to attend to my family’s needs very well. Special mention to Ken. He was patient and professional!
Wayne Ngian
5
Just like other Adidas outlets in Singapore, this store, which is conveniently located in Bugis Junction at the Central of Singapore, sells a wide range of sporting goods such as sportswear, sports shoes, accessories etc. I went there on 18 May 2025 to purchase some sportswear and accessories. The shop staffs were very kind and active in assisting customers patronising the shop. Khai, the shop manager, attended to my requests promptly and answered my queries to the products, making my shopping experience smooth and pleasant. He is very kind and displayed dedication in attending to customer's requests. Will highly recommend this store for sportswear, sports shoes as well as accessories!
Kendrick
2
Came here to browse and unexpectedly bought a pair of shorts!
Why I gave 2 stars is because I asked a staff member (a Chinese lady with boy-cut hair and a line scar between her eyes) if she had size 42 for a pair of shorts. She said, "No, the size is all here." We almost walked off without buying it, but another staff member (long hair, wearing a green shirt and a ponytail) asked us, "How was it?" We said that we wanted to buy it but couldn't find our size. She said, "Let me check." She went into the storeroom and, voilà! There was the size we wanted. She kindly said, "Please do try them on," and smiled.
Now here’s the weird part: while we were paying, the previous Chinese short-haired lady was the cashier. She said in Chinese to the staff member who retrieved the size 42 for us, "These are new shorts. Who took them for her? Was it you?" Her tone was also kind of rude and unhappy towards her colleague. Her colleague just responded, "Yeah."
Adidas, please look into this staff member with an attitude issue. I have attached my receipt with the time and date stamp, the item purchased, and the cashier’s name – Luo Dan, who was likely her. You can check the CCTV too. This is unacceptable service. We were thinking maybe she was unhappy because she "reserved" it for herself, or perhaps she was unhappy that we bought it?
Seh Mei
5
Totally enjoyed the helpfulness and excellent service rendered by Ai Ling and a female staff with blond highlights. One of the best examples of teamwork seen in the Singapore retail market.
Eric Lin
5
Many thanks to Ai Ling for her patience and her knowledgeable service!
Noraziah binti Anwar
1
We went to the Adidas store this afternoon, March 7, 2021, around noon. Service was bad; the staff was unhelpful. We had to go after them to ask for their assistance. Even though there was a 40% store sale, we were not informed which items were on sale and which were not. The worst part of all was during payment when we were only informed that all the items we bought were not sale items. We paid in full by credit card, but we were not asked if we were members, which we had totally forgotten about. We called the store between 20:45 and 21:20, but our call was not even answered. I am really disappointed that I am losing my points for purchasing more than $600. I am wondering if this is the reason why we Singaporeans are losing our customer service jobs to foreigners.
Alan Loh
5
JP and the staff working today **were** extremely helpful and went the extra mile in answering my queries and finding the right size for me. **Thank** you and keep up the good work.