Read what shoppers say about stores at Bugis Junction.
3,628 reviews
Dexter
GameMartz Bugis JunctionWei Hong is amazingly helpful and knowledgeable. He explained to me every aspect of the things I was interested in purchasing very patiently. I bought a PS5 Slim Edition, a charging dock, 7 games, and a remote controller. He helped me from start to finish. Thank you so much for the wonderful service. I'll definitely be back again!
August 18, 2025
Haryati Binte Mohd Yussoff
GameMartz Bugis JunctionExcellent service from staff member Azmi. Thank you for sharing information on using the switch I purchased. Will definitely come back for more games!
August 18, 2025
Darryl Khoo
GameMartz Bugis JunctionYida has the best service! He helped me calculate my best discounts. Very knowledgeable about games and consoles.
August 18, 2025
Brian Tham
GameMartz Bugis JunctionBought Pokémon loose packs! Got a hit from 2 packs! Definitely unfiltered! Highly recommended to buy from!
August 18, 2025
Marcus "Tok Kong" Lim
GameMartz Bugis JunctionThey have a lot of different types of consoles as well as software. You should take a look if you are in Bugis. They also stock a wide variety of Nintendo Switch software. The staff are also knowledgeable about the best games available and new releases. You should definitely visit when you are in Bugis :)
August 18, 2025
Billy Yong
GameMartz Bugis JunctionAppalling lack of customer service. Visited to preorder a Switch 2, which requires a $50 non-refundable deposit. Fair enough. Upon enquiry, the sales rep bluntly informed me, “Cash only.” I asked, “No PayLah, no PayNow, nothing else?” “No, cash only.” “Why?” “Don’t ask why.” Erm, sure…. “Don’t ask why” when you’re out of business, guys 😂. For a games store — a technology-oriented store — to insist on cash in 2025, and to adopt an abrasive and confrontational manner in doing so, just beggars belief. Not a hope in hell this place will be getting my business ever again 😂
August 18, 2025
Shahrizan Danel
GameMartz Bugis JunctionReally bad experience with the staff regarding the Nintendo Switch 2 that I pre-ordered. I told them I was only available to collect on 14 July 2025, and they said they would call me to remind me about my Nintendo Switch 2. However, none of the staff got back to me or called me about my Switch 2. If they are not serious about the job, they should just resign and work somewhere else. Thanks
August 18, 2025
Tan Lynn
GameMartz Bugis JunctionI went to the outlet at Bugis Junction and decided to surprise my son with a PS5. Yida, a staff member, was very helpful and knowledgeable, and he advised me on what to get. My son will be so happy about it. Thank you.
August 18, 2025
Jackie Lau
Goldheart JewelryI am writing to express my appreciation for the exceptional service provided by Jonathan Lee. His professionalism, attentiveness, and dedication to ensuring a positive experience stood out during my visit. I will definitely recommend Jonathan if you ever visit this store.
August 18, 2025
Ondi
Goldheart JewelrySerene was really helpful in helping us choose our gold and was really professional! We had a great time here ☺️
August 18, 2025
Louis Fernandes
Goldheart JewelryStaff member Serene assisted me by patiently explaining the details, and I understood everything well. Happy to be served by her. I will surely come again another day.😀
August 18, 2025
Glynnis Li
Goldheart JewelryBest service from Irene, who helped my mum claim her CapitaLand vouchers for almost an hour! Great shopping experience :)
August 18, 2025
Khairul Rizwan
Goldheart JewelryExcellent customer service from Jonathan Lee at Goldheart Bugis, which made our experience a joyful exercise, as always. Happy wife, happy life. Thank you for a great experience, Jonathan Lee.
August 18, 2025
Pauline Foo
Goldheart JewelryJonathan of Goldheart Bugis has been my go-to person whenever I am looking to get anything from Goldheart. His service is excellent, and he provides great suggestions tailored to my budget upon understanding my preferences. I recently bought a bracelet which he recommended, and my mum likes it a lot. Most importantly, he is not pushy and can be trusted to give his frank opinions so that I can make an an informed choice. I definitely recommend him to anyone who wants some help with their purchase at Goldheart. Thank you, Jonathan, for being ever so patient and helpful.
August 18, 2025
Nathan Heng
Goldheart JewelryWe were looking around for a birthday gift for my mom when Jewellery Specialist Jonathan Lee came to assist us. He was very patient and polite, providing 10/10 customer service. He helped us with our requests to view more pieces for comparison despite there being many other customers that day. We would recommend Jonathan for any of your Jewellery needs. Thank you so much! 🙏🏻
August 18, 2025
Zi Yi Lim
Goldheart JewelryI had the pleasure of working with Cecilia when purchasing a gift for my birthday today. She was exceptional. Cecilia was very patient with me throughout the process, as I was quite indecisive. She took the time to understand my preferences and budget. Her expertise truly made the shopping experience enjoyable and stress-free. I highly recommend Cecilia to anyone seeking top-notch service and expertise when shopping at Goldheart.
August 18, 2025
Rebecca Goh
Goldheart JewelryBoutique Manager Andy Koh came to assist me. He was very patient and polite. 100/10 customer service. He helped me with looking at suitable pendants and even checking their stock software. He was super informative and helpful in getting me the best deal. I would recommend Andy for any of your Jewellery needs. Thank you so much! 🙏💓
August 18, 2025
Perry Choo
Goldheart JewelryI just visited **Goldheart Bugis**. Very impressed by the male staff who **was wearing spectacles**. He was friendly and very thoughtful to calculate the best **deal** for me so **I wouldn't** lose much when trading in the gold. I have been to other outlets as well, but no one **has been as helpful as him** in the sense that he **put** in his effort to find the best price for me. Thanks for his service. I visited on **August 1, 2025**, at **around** 2:30 PM to 3:00 PM. Will **recommend** my friends to patronise **Goldheart Bugis outlet**.
August 18, 2025
Caroline Chua
Goldheart JewelryWe were shopping for the Si Dian Jin for our wedding at Bugis. We checked out a few shops, but only Gold Heart had a wide range of choices. Andy Ong, friendly and attentive, paid attention to the details we shared when selecting the perfect piece and assisted us. The piece we selected is simple and elegant.
August 18, 2025
Sze En Quek
Goldheart JewelryJonathan Lee from Bugis Junction offers excellent customer service. He is knowledgeable, friendly, and attentive. I appreciate the personalized assistance and professional advice when selecting pieces. While pricing can be on the higher side, the overall service experience makes it a worthwhile choice for those seeking quality and expert guidance.
August 18, 2025