Marian
Toast Box Bugis Junction 3
The kaya toast has become smaller. Taste is nice. There's also a black sesame option. The Teh ice is very big, but not very delicious.
August 18, 2025
Shop Reviews
Read what shoppers say about stores at Bugis Junction.
3,628 reviews
Suhas
Toast Box Bugis Junction 4
The service is fast and consistent, making Toast Box a reliable choice when you need a quick and satisfying meal, and definitely one of the better options for a casual pick-me-up. The banana cake was soft and moist—perfectly paired with the drinks. I always look forward to piping hot coffee, but it’s usually served at a moderate temperature.
August 18, 2025
Ken Tan
Toast Box Bugis Junction 4
Toast Box at Bugis Junction Dropped by my favorite kopi spot—Toast Box at Bugis Junction. Service here is fast and efficient, which is great given how busy it gets. It can be tough to find a seat during peak hours, but turnover is quite fast. The place feels a little squeezy, but that’s part of the charm and atmosphere of a traditional kopi joint. Their kopi C kosong is always consistent—smooth, aromatic, and deeply satisfying. The fragrance from their brew is simply addictive. A great pitstop for anyone needing a caffeine fix in the Bugis area.
August 18, 2025
Here’s a 5 stars to Tom, who initiated the product discussion when I was browsing the Garmin watches. He was able to balance the different brands, functions, and budget I was looking at and gave sound recommendations. I ended up walking away with a Garmin watch on my wrist that is all set up and ready for use. Thanks!
August 18, 2025
I want to give a shoutout to Lily, who was at the register on the evening of 6 December. She was busy preparing to close up and counting the cash, yet she took the time to help search for my items. Her warmth towards my children was also much appreciated. Thank you, Lily!
August 18, 2025
Wei Lun Lu
Challenger Bugis Junction Flagship Store 4
Had difficulty finding the location. The address stated B1, but I couldn't find it as it was on the other side, accessible from the Swensen/Pop Mart area at Bugis Walk, not the B1 entrance linked to the MRT station. I went to customer service, and the service was quick.
August 18, 2025
Angeline BOON-CHEANG
Challenger Bugis Junction Flagship Store 5
My 2019 HP PC, which I bought from Challenger, started to act up due to a repeated battery and, more recently, motherboard failure. Anthony Ee at the Bugis flagship helped me test and confirm its demise. Patiently, he showed me the latest, fastest, and value-for-money options. He helped me transfer my data (with his own tools), configure, and get it going, ready for my Zoom online courses. In addition, he helped me install my purchased Office software, paired my headset, and synced my chat app. Anthony has been instrumental in saving me hours of PC set-up and heartaches – tasks I'd do once in a while versus what Anthony does daily. The WOW customer service cannot be replaced by AI or online support! I'd choose a human touch, anytime! THANK YOU, Anthony!
August 18, 2025
5
I was there to purchase a gift for an event, and I have to give two thumbs up to Jezer Han (from the headphones section) 👍🏻👍🏻. Although he was from a different brand, he was not only generous with product information and knowledge sharing, but he genuinely gave suggestions for what you needed instead of hard selling. Thank you, Jezer! Keep up the good work and your smile too 👏🏻🫶🏻
August 18, 2025
I would like to praise Pauline, who served me on Singasaver redemption. She was very patient in helping me solve the problem and was very capable. I am really grateful to have met such a good customer service person. Good job 👍🏻 …
August 18, 2025
Bryan Low
Challenger Bugis Junction Flagship Store 5
I was looking for a home printer, and the salesperson, Jian Yufang, was very helpful, not only checking and advising me on various models more suitable for my family, but also helping me check on alternative printers and assisting with measuring the shortlisted printer’s dimensions. She was also kind enough to provide us with a trolley when we found the printer box to be quite large for us to carry. Thank you!
August 18, 2025
Kevin Teo
Challenger Bugis Junction Flagship Store 1
Don't get the ValueClub Extended Warranty. It is inconvenient. You'll need to wait 14 days to have your gadget back. Imagine if that's your only gadget. If the salesperson suggests you get it, don't. In those 14 days, there's a risk of data loss. Additionally, despite being the flagship store, there is no service centre anymore, and the staff at customer service are extremely professional at repeating the phrase "I don't know." Get whatever you want from Challenger, but not the extended warranty. I wanted to repair my cracked screen, but the moment I heard a 14-day repair period was needed, I was lost. I don't even have a backup phone. I will need to buy another phone in order to fix this phone.
August 18, 2025
I went to Challenger after visiting the Samsung store just next to it where I had a terrible experience. The person there was so unfriendly and not helpful at all. At Challenger, we asked a gentleman named Sim to help us understand more about some of the Samsung tablets and other laptops. He was very friendly, helpful, and had a great knack for helping others understand their needs better to meet them. We had such a pleasant experience with him. Kudos to you, Sim. You are a great example of high-quality customer service.
August 18, 2025
Jia Lin Chin
Challenger Bugis Junction Flagship Store 5
Purchased a gaming keyboard for my new computer. The service was at least better than Best Denki's. Products are all the same, but the service is really different. Staff at Best Denki don't know everything. Challenger staff can give a good introduction, even though it's not a popular product.
August 18, 2025
Siew Yin Tan
Challenger Bugis Junction Flagship Store 1
I went through a lot of hassle regarding the extended warranty. Long story short, I went to customer service. I was attended by Sam and Arif. They were nice, but their explanation regarding the extended warranty and repair was not satisfactory. I had no choice but to email customer service instead. I was helped by Eric, who was very clear and understanding of my issue with the warranty and phone. I went again with my phone and was helped by Nelson. Nelson was knowledgeable and helpful. It took about 10 days to get the phone back. Today, around 2:30 PM (Sunday, 1/6), I was served by a very sullen young lady. No smile, nothing. In general, it was just a bad experience to be served by her. When asked what was done to the phone, I received a reluctant answer: "phone unresponsive and green line." I didn't catch her name. My goal was to get out of there. To Challenger, please put knowledgeable customer service representatives at the desk, and this young lady needs to get her attitude checked. To reiterate: Sam and Arif: Good attitude, but couldn't answer questions presented. Eric and Nelson: Good and understanding, and were able to assure customers regarding issues and solutions. The young lady: Horrible attitude.
August 18, 2025
5
This is undeniably the best Challenger branch I have been to. I was looking for a laptop and a printer tonight and was thoroughly assisted by a male staff in his 20s/early 30s (did not get his name). He was extremely knowledgeable and passionate about the products and guided me through all the specifications and usage patiently. There was no hard selling or sweet lies about the products, and he explained them as they are. The whole process really helped me greatly, leading me to make a decisive move to buy a laptop. I was also assisted by a male staff in his 40s at the printer section. He was also very knowledgeable about all the specifications. The branch is full of impressive staff who know their products well. Service was prompt and good too! I went to Sim Lim the whole day before I came here and was unable to get details and a good understanding. I never expected I would get my expensive gadgets at Challenger. I'm a long-time Valore member, by the way. Please keep it up!
August 18, 2025
4
Here's the edited review: Was served by Asif at the laptop electronics section. Super knowledgeable and very patient in recommending the best model for my needs, without merely pushing certain brands or products. Wish all salespeople were like him. He also helped me calculate the best deal possible given my budget and offered the best possible price. Superb customer service, and I was really impressed. I have been to other outlets (AMK, Nex, City Square, Plaza Sing), but he clearly stands out with his professionalism and eager attitude. It's not located in a very prominent spot, but frequent visitors to the mall know where it's "hidden." First-timers to this mall might need a little navigation. Regardless, it's their flagship store and largest in Singapore. There are models and special deals here that you might not find in other outlets, including exclusive model sets. That said, I love the layout, spacing, and designated corners. Brands are displayed prominently, and signboards are clear, directing users to specific sections. All staff are very friendly and helpful; you can easily find someone to readily serve you. There's no hard-selling, and the service is 100% customer-oriented. It's also typically not too crowded, perhaps due to its location. It's also well-stocked and has most equipment and the latest gadgets. A 5-minute walk from Bugis MRT station.
August 18, 2025
Jaylee Lim
Challenger Bugis Junction Flagship Store 5
Bought a laptop today and was served by Asif. Asif is patient and has provided very good service with good knowledge of the products. He is able to answer questions with clear explanations. I am very satisfied with his service 💪🏻👍🏻 …
August 18, 2025
Andrea Tay
Challenger Bugis Junction Flagship Store 1
I was sold a faulty Garmin watch. When I tried to return the watch, I was told I could have a replacement, but only a different colour was available. I didn’t want a different colour, but they wouldn’t give me a refund. The staff were incredibly rude and unhelpful. The customer service was abysmal. When I first arrived at customer service, I was not even acknowledged. Instead, a staff member came in, saw me waiting, but proceeded to message on his personal cell phone (see photo). The service was very slow. There are so many electrical shops in Singapore, I would never shop here. This was the worst experience I have had in the country. Everyone is always so polite and pleasant, but this was absolutely terrible. Don’t go here! If you have any issues, it will be a nightmare to sort out!
August 18, 2025
5
Really good food, there are free-flow crisps and sauce. Their truffle aioli is amazing, and they have oysters here too! Great service from Clare and team, coming back here soon :)
August 18, 2025
Maria Sabrina Mok
Big Fish Small Fish Bugis Junction 4
Good food and big portions. I ordered the breaded seabass and it was cooked to perfection: the crust was crunchy, while the fish remained juicy. The Rösti was a bit too oily, but the flavor was great. Service was fast and the staff was friendly. I'll come back to try more of their fish dishes.
August 18, 2025