My friend and I were both first-time visitors.
We ordered cold drinks halfway through the meal, along with some other dishes.
It's a joke that the other dishes actually arrived first, and faster than the drinks.
By the time we were done with the meal, the cold drinks were still not served.
The restaurant wasn't busy at the moment, but it was so hard to get staff attention. It's amazing, isn't it, that when customers stood at the cashier, a miracle happened: out of nowhere, a staff member would appear.
**UPDATES**
10/3/2025 - I already filled up their link via their reply. Still pending their reply/email for 5 days.
12/3/2025 @ 609pm - Mr Ronnie from Bugis called me.
August 18, 2025
The staff are all 'aunties' (two of them), but prompt in their service, attentive, and friendly. More selection compared to their basic brand, Sushi Express, and prices range from $1.50 to $18, including some items in the $10-$18 range. Highly recommend, as it caters to everyone in a family or group.
August 18, 2025
Comfy, good food, and most importantly, friendly staff. Kids will like it with the automated conveyor delivery system. Food quality is good, and price-wise, it's average at $15 per person. Often, there are queues at peak hours for dinner! 🥘
August 18, 2025
The sushi wasn't fresh and had a fishy smell.
The squid was overcooked until rubbery.
The dessert was frozen, and we were told to wait for 10 minutes before we could eat it. A truly eye-opening dining experience.
Best dish: Wasabi, individually packed, safe to eat, and no need to thaw.
August 18, 2025
This was my first time having a frozen cake that was so hard it was impossible to scoop with a spoon. When I asked if a frozen cake was normal, the staff replied yes and advised to just let it thaw a bit, then it would be edible. Which is very good advice I will remember. 🤣~~ One more important thing: please look out for food safety before consuming, because some of the sushi was not well covered, dirty, and watery. 🫡 Not to be sarcastic, but just to be safe. 🙇♂️
August 18, 2025
This was Kitty's first time trying Sushi Plus at Bugis Junction, and while I had previously enjoyed it on several occasions, our experience this time was a bit mixed.
I had always recommended Sushi Plus to Kitty, describing it as a place with good sushi, great service, and a nice ambiance. We were actually hoping to leave a positive review based on my previous experiences. However, this time, we found the experience fell short of our expectations.
We arrived at the restaurant around 7:30, expecting to find the sushi belt filled with a variety of options. However, the belt was rather empty, and the few dishes available looked dry and not very fresh. We decided to order a la carte from the menu instead, hoping to get fresher sushi.
We ordered a variety of items, including the Jumbo Scallop Beef Hanama, Mentai Yakitori, Teriyaki Grilled Squid, Thick Cut Salmon Sashimi, Crayfish Salad, Hyogo Oyster (3pcs), Seared Mentai Salmon Roll, Garlic Clam Udon, Chawanmushi with Ikura, Thick Cut Unagi, and Caramelised Foie Gras.
Overall, the experience was acceptable, but a couple of dishes were a bit of a letdown.
The Hyogo Oyster was a bit of a disappointment. The oysters weren't very fresh, and they had a bit of a stinky smell. We were only provided with two slices of lemon for the three oysters, which wasn't enough to neutralize the smell. When we asked for more, we were told they were out of lemons. This was a bit disappointing, as we felt like the lack of fresh lemons and the slightly stale oysters detracted from the overall experience.
We checked with the manager if it was their usual modus operandi to only serve two slices of lemon, as we intended to include our experience in a review, and he offered to provide us with fresh slices of lemon from the kitchen. While it would take some time, he assured us that he would cut two slices of lemon for us, which he did after we had finished two of the oysters.
Kitty was particularly excited to try the Caramelised Foie Gras, as she loves foie gras. However, the dish wasn't what she was expecting. It seems that they had added sugar to the foie gras, creating a crispy layer of sugar on top. While it was interesting, it wasn't the traditional foie gras she was hoping for.
Kitty also enjoyed the Garlic Clam Udon, mentioning the udon noodles were delicious. However, she did note that the soup reminded her of instant noodles, specifically the Chuqian Yi Ding brand. While she liked the flavor, it wasn't quite what she expected from a restaurant dish.
Despite some of these issues, we did want to highlight the excellent service provided by one particular aunty who worked at the restaurant. She was incredibly helpful and attentive, always rushing to our table whenever we raised our hand. Her service was truly outstanding.
We did notice, however, that the restaurant seemed to be lacking in floor service staff. We had finished most of our food, and our plates were piling up on the table, yet no one came to clear them.
The service was okay, but we did find it a bit odd that they only provided two slices of lemon for the oysters, especially considering the oysters weren't the freshest.
Overall, for a total of $69.18, we were expecting a more enjoyable dining experience. The service was a little inconsistent, and the oysters were not very fresh. While some of the dishes were good, we wouldn't say it was a standout experience.
August 18, 2025
Decent sushi. The conveyor belt doesn't seem to have much variety; however, they have a menu for separate orders, which is quite convenient. No need to wait too long for food to be served. The table is kind of small, so when you order too much, it gets cramped. The uni looks good, but it's still just the same usual Sushi Express category. Inside, it seems to be mixed with something and is quite dry. Overall, the food is okay.
August 18, 2025
The salmon was the highlight, with a generous portion and very tasty. The other dishes were average, but I appreciated that the servings overall were quite substantial. I gave a slightly lower rating, as the overall presentation and refinement of the dishes fell a bit short compared to similar places.
August 18, 2025
It's been a while since we had it.
We ordered:
1. Escargots, which were alright. Could use more garlic and oomph.
2. Potato Gratin: Cheesy and baked to perfection.
3. Garlic Prawn (Ajillos): Would have been better if they were fresh tiger prawns.
4. Mentaiko Pasta: It's okay. Well seasoned but not too salty.
5. Sukiyaki Omelette Rice, I believe: Huge. It's okay as well.
Small place and it was very crowded, so it was quite cramped. Service was okay.
August 18, 2025
Revisited after 2 decades, and their squid ink pasta is still the best! The onion gratin recipe seemed changed, though, tasting thinner than usual. As for the beef sirloin, it paired well with the pasta and was tasty too.
August 18, 2025
Nice vintage-looking restaurant.
**Food:**
I ordered the hamburger (supposedly a signature). It was okay; nothing special, but I would say the carrots were surprisingly sweet and light, and quite a nice addition to the meal. The potato salad was meh, and the patty itself was okay.
My partner ordered the wagyu promo hot plate—full of sauce and ingredients! It was okay too; nothing special. We're just guessing they might be better with their spaghetti.
We ordered the strawberry shortcake for dessert, and it honestly saved the whole experience! It was light, fluffy, and not too sweet! It went really well with tea. Their iced tea was really good.
**Service:** Staff were quick to respond and very friendly.
**Atmosphere:** Cute vintage-looking interior and great for photos if you're into IG photos and such.
**Overall:** All good. The food could be better, but it's okay.
August 18, 2025
Haven't been here in yonks! Used to go often when I was working in the area.
A group went for dinner. I tried their signature Hamburg steak again. Yum!
The atmosphere was very woody and cozy, though the tables are quite packed in.
The place to go if you want quality Japanese interpretation of Western food.
August 18, 2025
It's one of my favourite restaurants. This outlet has been here since day one of Bugis Junction, nearly 30 years ago. Food is top-notch. The only thing I want to complain about is the noise level inside the restaurant. The place was full of diners chatting, and with the background music, it can be a little overwhelming. Also, the interior could use a little updating. Will still be coming back for the fabulous food 👍👍👍
August 18, 2025
Here's the edited review:
A good lunch deal that includes soup, salad, and a drink. The restaurant is nicely decorated in a traditional style. It's quite crowded during weekday lunchtime, but the wait in the queue isn't too long. You might be offered a seat at the bar, but you can wait a bit longer for a table.
August 18, 2025
I came to Ma Maison with a friend on a Saturday evening after a patient 30-minute wait, as I have always wanted to dine here. I have consistently believed that the food here is exceptional, given the frequent long wait and queue I observe whenever I pass by any of the outlets. Personally, the food was okay. I ordered the Omu-Rice and, as usual, the eggs I have had at Japanese restaurants never fail to please me; however, I was not a fan of the sauce, although it could just be me, as most people seemed to enjoy it. We also had the Classic Strawberry Shortcake, which had the usual layers of light, fluffy cake, fresh strawberries, and whipped cream, both visually appealing and satisfying. The restaurant itself featured subdued lighting that contributed to an inviting atmosphere. Each table was adorned with small light bulbs, which provided ideal illumination for a comforting ambience, making it also suitable for photos. The staff demonstrated a high level of attentiveness and possessed extensive knowledge of the menu. They operate efficiently and maintain professionalism, even in the face of the challenges presented by a bustling restaurant environment. Overall, I had a nice time, but I may opt for something else on the menu when I visit again.
August 18, 2025
Had a great and fantastic meal at Ma Maison Bugis! Loved the creamy corn soup, sizzling garlic prawns, and perfectly cooked sirloin steak. The katsu curry omurice was also amazing—fluffy egg, crispy cutlet, rich curry. Everything was fresh and full of flavour. Will be back!
August 18, 2025
A local friend recommended this restaurant for dinner since we were staying nearby. The restaurant was pretty crowded during dinner time on a weekend, and we waited for quite some time before being seated. The menu offered a good variety of Japanese-Western fusion dishes. We ordered escargot and seafood paella to share. The food took a while to arrive, but it was served fresh, which was great. Both dishes were pretty okay. The seafood paella was not too big, but enough for two. The overall dining experience was alright, but nothing too special to shout about. It is definitely more of a no-frills restaurant with traditional and family vibes.
August 18, 2025
Love the atmosphere and the service, but the food leaves much to be desired.
Came for dinner on a Thursday around 6:30 PM. We had to wait about 45 minutes before we could get a table, as only counter seats were available.
Our party of two ordered the prawn and scallop gratin, tonkatsu curry, and the hamburg steak. We had two Asahis as well.
The gratin did not have much potato. It was a baked pasta dish. There were only TWO prawns and ONE scallop. It did not have much flavor and had chicken bits inside. Would not recommend.
The tonkatsu curry was decent; the pork was a touch dry, but overall it was okay. No miso soup was given.
The hamburger steak was good.
Service was great, and the waitstaff were polite and friendly.
August 18, 2025
I usually enjoy visiting Swensen’s for its reliable comfort food and casual atmosphere, but my recent experience at the Bugis Junction outlet was anything but pleasant. While all the other staff members were extremely polite, one staff member made a truly unforgettable impression on me.
Upon politely inquiring about a voucher I had for complimentary fries, I was met with a surprisingly rude and dismissive attitude from the staff member. Regrettably, I had not thought about getting her name, but she was the only hijabi staff member on duty today. I had really expected a fellow hijabi sister to be more courteous.
Rather than addressing my question with a simple explanation, she seemed irritated and curt, as though I were an inconvenience rather than a paying customer. The tone and body language conveyed an unmistakable message: she couldn’t be bothered.
Customer service is half the dining experience, and when it feels like you’re being talked down to for simply asking about a promotion *Swensen’s themselves issued*, it leaves a bad taste—worse than any cold fries ever could. A little courtesy and professionalism go a long way, especially in the service industry. I believe Singaporeans have a lot to learn from Filipinos and Chinese nationals where service is concerned.
Swensen’s may still serve up *decent* food, but this outlet needs a serious refresher in customer relations. I won’t be returning to the Bugis Junction branch anytime soon—and I’d advise others to think twice if you value respectful service. Her attitude had spoiled my entire experience when I was supposed to be having a nice lunch with my kids.
August 18, 2025
Literally the BEST NASI LEMAK I've ever had! Everything, every single ingredient, is PERFECT. I'm not even saying this lightly. The rice is elegant and flavourful, the chilli is elegant and flavourful too, the chicken is crispy and tasty and tender. REALLY IS THE BEST I'VE EVER HAD. Full stop. Worth every single penny. Trust me!
Compliments to the chef for making this dish. Amazing! Amazing! Amazing! Amazing!
August 18, 2025