Bugis Junction • Food • Parking

Shop Reviews

Read what shoppers say about stores at Bugis Junction.

3,628 reviews

Many blind box here.. blind box means you randomly get one of the many design in that series

August 19, 2025

19 Oct, Saturday. Very bad attitude. Witnessed a staff member with a displeased expression (red long hair) slamming the blind full set box. Unlike the cashier, more friendly and polite.

August 19, 2025

Excellent customer service from Tiong Yi. Was attended by him during payment on 12 December at Bugis outlet. He has been very patient n service with a smile despite there is a queue. Hard to see good Customer Service in Singapore nowadays, this young guy’s service attitude is hard to come by. Will definitely go back again.

August 19, 2025

Choong Huei Seow

Choong Huei Seow

ActionCity Bugis Junction
5

Excellent selection of action figures. Start with one, and you will probably end up with many!

August 19, 2025

Worst experience ever. If I could rate 0, I would. The blind box item had a huge defect and yet they refused a return when i went back to the store 3.5 days later. First of all the return policy was not properly communicated (who would have known about a 3 day policy???) and on top of that, the staff was so rude in handling this! Customer service and email BOTH unresponsive. This is just ridiculous when the items are not cheap. I’d rather let POPMART earn my money.

August 19, 2025

Great place to check out all the latest figurines and collectibles in the market. The shop frequently rotate their display shelves and its pretty a must to visit whenever I pass by Bugis Junction.

August 19, 2025

I was attended by Miss Jolin Tan with her excellent sales services, I've left behind my contact number for some items not available. She did follow up and called my phone on next day.. she told me her outlet had missed out on the delivery and offered to reserve a set for me in Vivo instead. She is so sweet. As she can tell I am anxious to have my favourite products soon.

August 19, 2025

At the ActionCity Plus, there is a very dangerous one-step change in floor level that is obviously not allowed by BCA Singapore. It is a tripping hazard, and I myself tripped and almost fell. Your worker gave a nonchalant look as if nothing matters. This noncompliance with authority requirement is a major issue. I hope the shop will rectify the design and comply.

August 19, 2025

To the male staff member at Action City Bugis Junction Level 3. You can just remind customers politely that some items cannot be touched. Or even better box them up if u want to place it beside touchable merchandise instead of asking rudely “is my poster not obvious? Pls do not touch!” YES IT IS NOT OBVIOUS! When the do not touch sign is so small! You want people not to touch then dont place it there!! Even a 10 year old know that it is rude to tell people off like that!

August 19, 2025

It’s so fun to ogle & take pictures of the many toys, figurines & collectibles in this shop. I’m glad the staff left the patrons alone as I was taking quite a lot of pics ☺️☺️ Being a Gacha & Toy Lover, this shop together with Popmart are 2 must-visit places for me whenever I’m in Bugis Junction. One is really spoilt for choice among all the kawaii & cool choices at ActionCity. During my recent visit, I decided to get 2 Skull Panda Blind Boxes - from the “Laid Back Tomorrow” Collection. This is the 2nd time I’m getting a Skull Panda Blind Box from them. I discovered the cool Skull Panda series when browsing in this shop last year. I’m impressed with the service level of the retail team during this visit. When I was making payment, it’s already 9.30pm (their closing time). The female staff asked whether I’m an ActionCity Member which I’m not. When I told her it’s ok, I’ll download it another time, she said it’s alright, and asked me to download while she waited. After downloading their Rewards app, she patiently guided me on how to use it. I also wanted to use my rebate from my CapitaStar App for my purchase. Her colleague patiently guided me to redeem my rebate. I then wanted to scan the receipt for my CapitaStar App. Only having done it once before about 6 months ago, I’ve forgotten how to do it. The same staff patiently taught me how to scan my physical receipt to earn CapitaStar rebates. Service level is very important in my books. Their patience in waiting for me despite it’s closing time, & guiding me to use the 2 apps scored a lot of brownie points. I’ll definitely be back.

August 19, 2025

Celebrating my friend’s birthday today with some great food and shopping at Bugis Junction. We were delighted to be served by Hani (who provided us with great and friendly service). We decided eventually to buy a blind box each to celebrate this special day. We were all happy to get the Doraemon we wanted after opening the blind boxes. It’s a lucky and happy day for us all.

August 19, 2025

Christopher Wibowo

Christopher Wibowo

Natural Project
4

Chong Qing Mala Fish soup, worth to try

August 19, 2025

Andy Oon

Andy Oon

Natural Project
4

Good quality apparel for men at reasonable prices.

August 19, 2025

Derrick

Derrick

Natural Project
3

Shop has quite nice shirts, but was overwhelmed by how pushy the shop staff could be and was a little annoyed with how they are.

August 19, 2025

mohammed faraj

mohammed faraj

Natural Project
5

Excellent quality, reasonable prices. The most important is SG brand. Highly recommended.

August 19, 2025

Cheese watcher

Cheese watcher

Natural Project
4

Great shop w good customer service even though it took me more than the equivalent of 6customers they still helped me search for my ideal look. Would love to get one of their hats in the future though! Looks cool

August 19, 2025

Shiquan Xie

Shiquan Xie

Natural Project
3

Good selection of jeans and shirts but they don't suit me anymore. One of the staff was a little too pushy despite my clear verbal indication that I need time to browse through the selection myself.

August 19, 2025

Clement Neo

Clement Neo

Natural Project
3

Clothes sizings are good for smaller built Asians. Price of shirts are a little steep but the quality seems good. Stall attendees are a little pushy with getting sales, which may get a little annoying

August 19, 2025