I had the pleasure of working with Cecilia when purchasing a gift for my birthday today, she was exceptional. Cecilia was really patient with me throughout the entire process, as I was really indecisive. She took the time to understand my preferences and budget. Her expertise truly made the shopping experience enjoyable and stress-free. I highly recommend Cecilia to anyone seeking top-notch service and expertise when shopping at Goldheart.
Nathaniel Heng
5
Was looking around for a birthday gift for my mom and this is where Jewellery Specialist Jonathan Lee came to assist us, he was very patient and polite, 10/10 customer service. Helped us with our requests to view more pieces for comparisons despite there were many other customers that day, would recommend Jonathan for any of your Jewellery needs, thank you so much! 🙏🏻
regina george
5
Boutique Manager Andy Koh came to assist me, he was very patient and polite,
100/10 customer service. Helped me with looking at suitable pendants and even in their stock software, super informative and helpful in helping me get the best deal. Would
recommend Andy for any of your Jewellery
needs, thank you so much! 🙏💓
Karolyn Chua
5
We were shopping for the si dian jin for our wedding at bugis. Checked out afew shops but only gold heart has a wide range of choices to choose from. Andy Ong, friendly and attentive, paid attention to the details we shared with selecting the perfect piece and assisted. Sharing the piece we have gotten, simple and elegant.
jiaxin ng
5
The service is very good and patient. I like it very much and will continue to support GOLDHEARTSG gold shop, can find Serena wong &Tae. With novel styles and many choices, you can definitely find your favorite accessories here🥰 …
Paris Choo
5
I just visited gold heart bugis. Very impressed by the male staff who wearing spectacle. He was friendly and very thoughtful to calculate the best for me so i do not lose much when trading in the gold. I have been to other outlets as well, but no one like him to be so helpful in the sense that, he will put in his effort to find the best price for me. Thanks for his service. I visited on 1 aug 2025 at ard 2:30pm to 3: 00pm. Will reconmend my friends to patronise goldheart bugis outlet
Nurul Amira
5
Even though the shop was about to close, Irene at Gold Heart Jewelry still provided excellent service, taking the time to help us find the perfect pieces. She was friendly, knowledgeable, and went above and beyond to ensure we had a great experience. The store offered a wide selection of high-quality jewelry, and the prices were fair. Irene's dedication and professionalism were truly appreciated!"
Si En Quek
5
Jonathan Lee from Bugis Junction offers excellent customer service, being knowledgeable, friendly, and attentive. I appreciate the personalised assistance and professional advice when selecting pieces. While pricing can be on the higher side, the overall service experience makes it a worthwhile choice for those seeking quality and expert guidance.
Hao Pin Ng
5
A wonderful experience at Goldheart for my ear piercing! The process was smooth, quick, and completely painless — thanks to Celina and Irene, who were not only friendly but also incredibly skillful. They made you feel at ease throughout, and their professionalism really stood out.
Not forgetting Mr Loh, the sales staff, who was also very welcoming and helpful. The service here is top-notch, and the pricing is reasonable too.
Would highly recommend Goldheart to anyone considering an ear piercing — you're truly in good hands here! 😊✨
Pauline F.
5
Jonathan of Goldheart Bugis has been my go to person whenever I am looking to get anything from Goldheart. His service is excellent and he is able to provide great suggestions targeted for my budget upon understanding preference. Recently I bought a bracelet which he recommended and my mum likes it a lot. Most importantly, he is not pushy and can be trusted to give his frank opinions so that I will make informed choice. I definitely recommend him to anyone who wants some help with their purchase in Goldheart. Thank you Jonathan for being ever so patient and helpful.