Jonathan of Goldheart Bugis has been my go-to person whenever I am looking to get anything from Goldheart. His service is excellent, and he provides great suggestions tailored to my budget upon understanding my preferences. I recently bought a bracelet which he recommended, and my mum likes it a lot. Most importantly, he is not pushy and can be trusted to give his frank opinions so that I can make an an informed choice. I definitely recommend him to anyone who wants some help with their purchase at Goldheart. Thank you, Jonathan, for being ever so patient and helpful.
Nathan Heng
5
We were looking around for a birthday gift for my mom when Jewellery Specialist Jonathan Lee came to assist us. He was very patient and polite, providing 10/10 customer service. He helped us with our requests to view more pieces for comparison despite there being many other customers that day. We would recommend Jonathan for any of your Jewellery needs. Thank you so much! 🙏🏻
Zi Yi Lim
5
I had the pleasure of working with Cecilia when purchasing a gift for my birthday today. She was exceptional. Cecilia was very patient with me throughout the process, as I was quite indecisive. She took the time to understand my preferences and budget. Her expertise truly made the shopping experience enjoyable and stress-free. I highly recommend Cecilia to anyone seeking top-notch service and expertise when shopping at Goldheart.
Rebecca Goh
5
Boutique Manager Andy Koh came to assist me. He was very patient and polite. 100/10 customer service. He helped me with looking at suitable pendants and even checking their stock software. He was super informative and helpful in getting me the best deal. I would recommend Andy for any of your Jewellery needs. Thank you so much! 🙏💓
Perry Choo
5
I just visited **Goldheart Bugis**. Very impressed by the male staff who **was wearing spectacles**. He was friendly and very thoughtful to calculate the best **deal** for me so **I wouldn't** lose much when trading in the gold. I have been to other outlets as well, but no one **has been as helpful as him** in the sense that he **put** in his effort to find the best price for me. Thanks for his service. I visited on **August 1, 2025**, at **around** 2:30 PM to 3:00 PM. Will **recommend** my friends to patronise **Goldheart Bugis outlet**.
Caroline Chua
5
We were shopping for the Si Dian Jin for our wedding at Bugis. We checked out a few shops, but only Gold Heart had a wide range of choices. Andy Ong, friendly and attentive, paid attention to the details we shared when selecting the perfect piece and assisted us. The piece we selected is simple and elegant.
Sze En Quek
5
Jonathan Lee from Bugis Junction offers excellent customer service. He is knowledgeable, friendly, and attentive. I appreciate the personalized assistance and professional advice when selecting pieces. While pricing can be on the higher side, the overall service experience makes it a worthwhile choice for those seeking quality and expert guidance.
Hao Ping Ng
5
A wonderful experience at Goldheart for my ear piercing! The process was smooth, quick, and completely painless — thanks to Celina and Irene, who were not only friendly but also incredibly skillful. They made you feel at ease throughout, and their professionalism really stood out.
Not forgetting Mr. Loh, a member of the sales staff, who was also very welcoming and helpful. The service here is top-notch, and the pricing is reasonable too.
Would highly recommend Goldheart to anyone considering an ear piercing — you're truly in good hands here! 😊✨
Nurul Aminah
5
Even though the shop was about to close, Irene at Gold Heart Jewelry still provided excellent service and took the time to help us find the perfect pieces. She was friendly, knowledgeable, and went above and beyond to ensure we had a great experience. The store offered a wide selection of high-quality jewelry, and the prices were fair. Irene's dedication and professionalism were truly appreciated!
Jiayi Ng
5
The service is very good and patient. I like it very much and will continue to support GOLDHEARTSG gold shop, where you can find Serena Wong and Tae. With novel styles and many choices, you can definitely find your favorite accessories here🥰