I was at Purpur Bugis Junction on the evening of June 3rd. I tried on 7 pieces of clothing and intended to buy 5. I politely asked the sales associates about new stock. They were too lazy to check for me and ended up saying that there were no new stocks available, including no stock online, and had an unhappy expression. Instead, they were at the counter chatting with a friend who I believe also works nearby in the mall. In the end, I asked again if one of them could check the stock for me, and it turned out they had so many new stocks in the storeroom for my size. I was very unhappy with their unprofessional attitude as sales associates, especially since I was trying to be nice and still bought 3 pieces. Still, they were not happy that I only bought 3 and didn't respond to my gratitude.
Purpur has many nice collections, but they lack the ability to hire potential sales associates with a good attitude.
I'm sorry to say this, but there's no point in lying or writing so long just for a small matter. Thanks.
Nice clothes, but the staff are too pushy. I wanted to get M, but they kept saying it was too big for me, even though I had tried S and felt it was too tight for my shoulder. They even gave attitude when I wanted to try more shirts. Bad service. 1 star for you.
Charlene Koh
2
Staff were all intimidating and annoying, watching me like a hawk when I was clearly fine shopping alone. How can you expect your customers to shop in peace when there is literally someone staring at you the whole way? 😒