30 reviews
Share your experience at The Coffee Bean and Tea Leaf - Bugis Junction with other customers.
Write a reviewAudrey L
We came here in the morning around 7.50am, the aircon is seem not turning on in the mall, quite warm after taking the breakfast. We came here and saw the deal of breakfast for 2 only $10+ so just give it a shot. The breakfast is good in portion, the Spanish latte is sooooo tasty! I meant it. The price is worth the value, I would recommend this to everyone. Considered a healthy breakfast which is not expensive and better than most hawker food.
Grace Lim
Wanted to visit coffee bean @ Bugis Junction for coffee after lunch. I was carrying a large cup of Koi and staff stopped me from entering, saying that no outside drink allowed. I promised not to drink my own drink, but was still denied entry. The restaurant was almost empty at that time. I told her that she is losing business but still deny my entry saying that my drink may contaminate their food.
Henry Erik Estrada
Comfortable seating space. Tried the new tea option which has 2 flavor. Really refreshing and perfect option to quench your thirst while resting after roaming around in scorching hot Singapore. They also have a swing seating which is pretty unique, sadly hogged by inconsiderate customers. Recommended spot for rest in Bugis Junction
Ars 3276
Breakfast was pretty good to be honest. Indian lady staff manning the counters was friendly and helpful as well. All was good for my session here and in fact I find it to be pretty good. No sure why the lower reviews thou from others
Javier Tan
Heads-up: good coffee and service, but don’t linger too long! Stopped by Coffee Bean for a quick caffeine fix and was impressed by the friendly staff and smooth service. My drink came out fast and tasted great—no complaints there. The space itself is a bit tight, and even though there were plenty of empty seats, we were reminded of the 1-hour seating limit, which felt a bit rushed. Would love a bit more flexibility if it’s not busy, but overall, it’s a solid spot for a quick, quality coffee break.
Xinwei
The food, as expected from a CBTL chain, was consistent and couldn’t be faulted. I’ve always been a fan of CBTL, which made it all the more disappointing to encounter such poor cleanliness at this particular outlet. The chairs were sticky, sugar was scattered on the floor and chair, and the tables were wet and covered in crumbs—we had to move three times before settling at a table we cleaned ourselves (and yes, we cleaned all three of their tables for them). What was even more surprising was the strict enforcement of a policy allowing only two people per table, even though the café was at least 60% empty. While I understand the rule, a bit of flexibility would have made the experience more pleasant, especially when space clearly wasn’t an issue. To be fair, the staff were polite and helpful during ordering and when we requested to move tables. This suggests the issue lies more with management policies than with the staff themselves. Still, it’s ironic that there was so much focus on enforcing seating rules, yet such little attention given to maintaining basic cleanliness.
Cherie Lim
I had an absolutely terrible experience at Coffee Bean & Tea Leaf Bugis. On Sunday at 3 pm, a male staff member approached me in the most rude and unprofessional manner. I was simply packing my bags and had an unopened outside drink in front of me — which I wasn't even planning to open — but he aggressively told me to stop drinking outside drinks. I wasn't drinking it at all! This is completely unjustified. His attitude was completely unacceptable, and he needs better training on how to interact with customers. To make matters worse, the store itself was in a disgusting state. The tables were filthy, uncleaned, and the overall environment was messy and uninviting. It's beyond me how a place that calls itself a café can operate in such a dirty and disorganized manner. I will never return to this location, and I highly recommend others avoid this place until management addresses both the appalling customer service and the terrible cleanliness.
Tom Chew
Service was fast and friendly. Not sure why the low score. I had the Chendol ice blended. Even though I was stuffed from lunch and dessert, I had to try it. If you get this, I would suggest having it without espresso. Chendol and espresso don't mix in my opinion.
Huang Xiong
Conveniently located in central Singapore, this is one of the best places for friends to meet up, with nice food, good service, and plenty of seats. Do avoid peak hours, though, as there might not be seats available. There are too many coffee lovers.
Alisha
Ordered vanilla cold brew and the chocolate cake. I'm not sure if it's an issue with this specific outlet or if they changed the recipe, but the vanilla cold brew didn't taste of coffee at all. I gave feedback to the team that their vanilla cold brew coffee was bland, even before I mixed it up. They remade it three times, and supposedly the last batch was "a new brew." The barista pre-mixed it for us, and instead of tasting coffee, there was NO coffee taste at all; instead, it was just diabetic sweet. I might as well be drinking syrup straight out of a bottle. While the barista we spoke to was okay, the male manager we initially ordered from was rude and irritated because their app had issues and we needed to reload to log our points. The chocolate cake was very dry and crumbly; it felt like it had been out for hours or even a few days. So far, only this outlet has had such poor quality coffee and cake. It's a coffee establishment, so how did they even screw up the coffee?