Bugis Junction • Food • Parking

Shop Reviews

Read what shoppers say about stores at Bugis Junction.

3,628 reviews

Choong Huei Siew

Choong Huei Siew

ActionCity Bugis Junction
5

Excellent selection of action figures. Start with one, and you'll probably end up with many!

August 18, 2025

Vijay Kumar
1

Worst experience ever. If I could rate 0, I would. The blind box item had a huge defect, yet they refused a return when I went back to the store 3.5 days later. First of all, the return policy was not properly communicated (who would have known about a 3-day policy???), and on top of that, the staff was so rude in handling this! Customer service and email were BOTH unresponsive. This is just ridiculous when the items are not cheap. I’d rather let POPMART earn my money.

August 18, 2025

Bryan Tay
5

Great place to check out all the latest figurines and collectibles in the market. The shop frequently **rotates** **its** display shelves, and **it's** pretty much a must-visit whenever I pass by Bugis Junction.

August 18, 2025

Jewel Ang
5

I was attended by Miss Jolin Tan, who provided excellent sales service. I had left my contact number for some unavailable items. She followed up and called me the next day. She told me her outlet had missed out on the delivery and offered to reserve a set for me in Vivo instead. She is so sweet. She could tell I was anxious to have my favourite products soon.

August 18, 2025

Daryl Tee
1

At ActionCity Plus, there is a very dangerous one-step change in floor level that is obviously not allowed by BCA Singapore. It is a tripping hazard, and I tripped and almost fell. Your worker gave a nonchalant look, as if nothing mattered. This non-compliance with regulatory requirements is a major issue. I hope the shop will rectify the design and ensure compliance.

August 18, 2025

Jeremy Ang
1

To the male staff member at Action City Bugis Junction Level 3. You can just remind customers politely that some items cannot be touched. Or, even better, box them up if you want to place them beside touchable merchandise, instead of rudely asking, “Is my poster not obvious? Please do not touch!” YES, IT IS NOT OBVIOUS! Especially when the 'do not touch' sign is so small! If you want people not to touch, then don't place them there!! Even a 10-year-old knows that it is rude to tell people off like that!

August 18, 2025

Evan Chan
5

It’s so fun to ogle and take pictures of the many toys, figurines, and collectibles in this shop. I’m glad the staff left me alone as I was taking quite a lot of pictures. Being a gacha and toy lover, this shop, together with Popmart, are two must-visit places for me whenever I’m in Bugis Junction. I am really spoilt for choice among all the kawaii and cool choices at ActionCity. During my recent visit, I decided to get two Skull Panda Blind Boxes from the “Laid Back Tomorrow” Collection. This is the second time I'm getting a Skull Panda Blind Box from them. I discovered the cool Skull Panda series when browsing in this shop last year. I'm impressed with the level of service of the retail team during this visit. When I was making payment, it was already 9:30 PM (their closing time). The female staff asked whether I was an ActionCity Member, which I was not. When I told her it was okay, I would download it another time, she said it was alright, and asked me to download while she waited. After downloading their Rewards app, she patiently guided me on how to use it. I also wanted to use my rebate from my CapitaStar app for my purchase. Her colleague patiently guided me to redeem the rebate. I then wanted to scan the receipt for my CapitaStar app. Having only done it once before about six months ago, I had forgotten how to do it. The same staff patiently taught me how to scan my physical receipt to earn CapitaStar rebates. The level of service is very important to me. Their patience in waiting for me despite it being closing time, and guiding me to use the two apps, scored a lot of brownie points with me. I'll definitely be back.

August 18, 2025

Huang Xiong
5

Celebrating my friend’s birthday today with some great food and shopping at Bugis Junction. We were delighted to be served by Hani, who provided us with great and friendly service. We eventually decided to buy a blind box each to celebrate this special day. We were all happy to get the Doraemon we wanted after opening the blind boxes. It’s a lucky and happy day for us all.

August 18, 2025

Christopher Wee

Christopher Wee

Natural Project
4

Chong Qing Mala Fish soup, worth trying.

August 18, 2025

Andy Woon

Andy Woon

Natural Project
4

Good quality men's apparel at reasonable prices.

August 18, 2025

Derek
3

Here are a few options, keeping the original meaning and wording as much as possible: **Option 1 (Minimal change):** "Shop has quite nice shirts, but I was overwhelmed by how pushy the shop staff could be and a little annoyed by their manner." *(Adds "I" for clarity, replaces vague "how they are" with "their manner" which fits the context.)* **Option 2 (Slightly more direct):** "Shop has quite nice shirts, but I was overwhelmed by how pushy the shop staff could be and a little annoyed by their pushiness." *(Adds "I", directly links the annoyance to the stated problem.)* **Option 3 (Concise):** "Shop has quite nice shirts, but I was overwhelmed and a little annoyed by how pushy the shop staff could be." *(Combines the two feelings, making it more concise while retaining meaning.)* --- **My recommendation is Option 2** as it's very clear and directly addresses the vagueness of "how they are" by linking it back to "pushy," which is the core complaint. **Edited review (using Option 2):** "Shop has quite nice shirts, but I was overwhelmed by how pushy the shop staff could be and a little annoyed by their pushiness."

August 18, 2025

Muhammad Faraaz

Muhammad Faraaz

Natural Project
5

Excellent quality, reasonable prices. The most important thing is the SG brand. Highly recommended.

August 18, 2025

Chee Guan

Chee Guan

Natural Project
4

Great shop with good customer service; even though my search took the equivalent of six customers' time, they still helped me search for my ideal look. Would love to get one of their hats in the future, though! Looks cool.

August 18, 2025

Shiquan Chia

Shiquan Chia

Natural Project
3

Good selection of jeans and shirts, but they don't suit me anymore. One of the staff was a little too pushy, despite my clear verbal indication that I needed time to browse through the selection alone.

August 18, 2025

Clinton Neo

Clinton Neo

Natural Project
3

Clothes sizing is good for smaller-built Asians. The price of shirts is a little steep, but the quality seems good. Stall attendees are a little pushy about sales, which can be a little annoying.

August 18, 2025

Jie Hong Lim

Jie Hong Lim

Natural Project
4

The sales staff are very attentive and know their products very well. They are able to understand customers' needs and suggest the right clothing designs. Overall, a good shopping experience.

August 18, 2025

Peter Ng

Peter Ng

Natural Project
1

I’m very disappointed with the attitude of the staff this evening. I came in and tried on a couple of clothing items for the upcoming Chinese New Year, but suddenly the crowd increased, which led the staff to chase me out of the fitting room, while trying to imply I was too slow. Overall, I’m very satisfied with the clothes, just not with the staff. Additionally, the staff was unhelpful when I asked for her opinion on the clothing items. My previous purchases at the store received great, excellent service from another staff member, which led me back here, but not anymore.

August 18, 2025

Goh Jamie

Goh Jamie

Natural Project
5

A definite go-to place to satisfy your shopping needs for men's clothing. Both shirts and pants are made of comfortable material, with various designs that offer a distinct appearance. With their dedicated and professional staff (many of whom appear to be long-serving), you can be certain that your visit to this outlet will be worthwhile and fruitful. Keep up the good work, Natural Project team!

August 18, 2025

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