Read what shoppers say about stores at Bugis Junction.
3,628 reviews
Sophie Tay
The Body ShopI just walked into The Body Shop in Bugis to buy what I planned to buy. But a part-time shop assistant came over to explain the effectiveness of the product I took and also explained the range of the products. The shop assistant also recommended other products for my dry hair and my skincare. This part-time shop assistant helped me understand better what products were for my needs.
August 18, 2025
Rao Rui
The Body ShopZahra (whose name I believe was on the receipt) was extremely patient in explaining how the products work, as I had no clue about facial procedures. She gave excellent customer service. Thank you!
August 18, 2025
Sasha Yong
The Body ShopWorst Body Shop experience ever. Staff and senior staff gave a condescending look and attitude, just because I asked which items were covered under the member discount. And after I completed my $200++ purchase, they immediately attended to the next customer when I said I didn't need the 10-cent paper bags. I had a new reusable bag for a $200++ purchase; couldn't she pack my items into that bag? She simply left me rushing to pack my items from the table. So, is The Body Shop encouraging environmentally friendly practices or not? If it weren't for needing to finish my shopping list and happening to be at Bugis, I would never go there. If you want to go to The Body Shop and have a basic and comfortable shopping experience, definitely go to other outlets.
August 18, 2025
Ni Ke Sun
The Body ShopI just want to say thank you to the two staff members (two ladies – sorry I didn't manage to get your names) working at The Body Shop (Bugis Junction) on 31 October 2023, around 1 PM. Thank you for being so friendly and helpful! I was looking for presents for my boyfriend's mum and sister, and you gave me beautiful packaging for the presents, and also helped me sign up for a membership so I can get a 20% discount on some of the items. Thank you for your patience and excellent service!
August 18, 2025
Siti Mas
The Body ShopWhen I came into the shop, there were two other customers browsing, and no staff member was around except for Jenifer, who seemed a bit stressed checking on things around the store. When she'd settled the issue, Jenifer attended to me, and she was the sweetest salesperson I’ve ever had the pleasure of meeting. This may not sound like much, but Bugis Junction was the third outlet I’d visited today, and it was nice to have been served by someone with such a warm and welcoming demeanor.
August 18, 2025
Cheryl Christine Quah
The Body ShopThe staff is friendly and helpful, and I get what I want. Thanks, Zahra! 😃 …
August 18, 2025
Dean Neo
The Body ShopAlways love the products. Staff are friendly, helpful, and attentive. Highly recommended.
August 18, 2025
Anna Lisa
The Body ShopThe Body Shop is a major part of my grooming routine, from shower gels, sponges, and body lotion to facial care and makeup. I normally go to this store with specific items in mind to buy. The store in Bugis is where I normally frequent, as it is near my workplace. My favorite, and definitely a bestseller, is the lip and cheek stain, as it is easy to apply and refreshes my everyday look.
August 18, 2025
Saima Abuzar
The Body ShopAll the products are very good for your skin, and they smell very good. Whenever there is a new product, they always give a sample.
August 18, 2025
Loo
The Body ShopWhat a great service provided by Jennifer (I hope I got her name right). She was cheery and full of smiles, made sure I understood the promo, and suggested ways that I could reap its benefits. I appreciate your help. You made my day. I hope I made yours too! :)
August 18, 2025
Priya Shalini
The Body ShopMei Ting gave a good explanation of the products we bought and had good knowledge of all products. She was also friendly and kind.
August 18, 2025
Farah Rasheed
The Body ShopDecided to buy something from here with a friend as she recommended a shower gel. Upon shopping around, Mei Thing was very helpful in assisting us and also explaining to us offers that were available that day. Thank you.
August 18, 2025
Insyirah Khalid
The Body ShopBought this set of shampoo to try out. Amazed by the service from staff named Zahra! She explained thoroughly about the new app. Thankfully, it was my birthday month, so I got 20% off. Zahra also gave a few samples and a hair scrub too! Thank you so much.
August 18, 2025
This place has a large selection of cute but pricey stationery. The retail exec Lya Ellyana was quite rude and showed attitude. I hope the staff can be better trained to provide good customer service.
August 18, 2025
Kai Jie Chloe Lim
NBC Stationery and Gifts - Bugis JunctionService was good. They helped me with the pen and were very kind. Will come again.
August 18, 2025
One of the BEST stores to get cards, especially for loved ones for birthdays, anniversaries, and the like, instead of generic cards sold by other retailers. I will always patronise this store for my stationery needs.
August 18, 2025
A rude sales lady scolded us for testing the markers; so I left without buying anything, although I was already planning to buy seven Zebra ClickArt markers.
August 18, 2025
Theodore Tan
NBC Stationery and Gifts - Bugis JunctionSee their reviews. What kind of staff do they have? Only lousy and busybody management: rude, lazy, 'gila,' non-service-oriented, and with an unpleasant disposition. If *they* can work, who can't? Don't patronize them. All items are expensive too.
August 18, 2025
Here's the edited review: I intended to buy 50 or more pieces of colored A4 paper from this shop, but I noticed that the price was written directly on each sheet. I found it strange and disappointing, as it made the paper feel like it was in ‘pre-owned’ condition. If I bought them, I would have to erase the price from each sheet myself, which would be very inconvenient. Additionally, the elderly staff member (a lady) was rude and unhelpful, which further added to the unpleasant experience. Because of this, I decided to leave without making a purchase.
August 18, 2025
I don't know if the lady at the counter (Shirah) is having a bad day or something, but I just simply asked if I could throw a tissue in the three-quarter-full bin right behind her, and she looked at me as though I'm some kind of peasant who asked her to eat the tissue. Then she rudely told me to go outside and throw it away. If the bin was empty, I'd understand if it's 'mafan' to clear, but it was almost full, and you can't even help a customer throw something away? I'm not sure who's handling training and customer service standards. Please fire that person.
August 18, 2025