Bugis Junction • Food • Parking

Shop Reviews

Read what shoppers say about stores at Bugis Junction.

3,628 reviews

Zaki Rahim
5

Very fast service, hassle-free transaction and ordering, and all the staff were really friendly and accommodating to our needs :)

August 18, 2025

Ezekiel Tejeda
1

Just so your branch owners know, your team members are greeting every paying client by asking the question, "How are you going to pay? By cash or by card?" Once you answer "by card," you are immediately directed to the kiosk for self-order service. I am fully aware that you don't charge for service, but I just can't wait for your company to invent a machine that can create our own juices, thereby eliminating the need for such poor employees who don't know how to treat people with basic human decency, let alone as paying customers. I don't see the point of having these individuals in your branch if they don't know how to behave and treat paying clients with respect. If this is a standard operation, you need to re-evaluate this order-taking process. However, if this is just a style developed by Sean, I hope you will provide further training on his order-taking methods at your branch. This service approach will definitely indirectly affect your business's revenue, especially when you pay for such high rental costs yet provide very poor service from your employed team members.

August 18, 2025

Danson
5

Asked for a recommendation, and the cashier recommended 5 a day. Added a shot of ginger. Lovely drink.

August 18, 2025

Kailyn Fidelia Handoyo

Kailyn Fidelia Handoyo

Boost Juice Bugis Junction
1

Here's the edited review: "Very bad and impolite staff member Ira did not make my order complete. She made two orders after me. After I asked, she did not respond. After I asked several times, she answered very impolitely and shouted at me. After that, she said this store was very crowded. Then she made my order, which she had not made before."

August 18, 2025

Sylvia
1

I wanted to order a drink with watermelon, but the staff said it's not available. Then she told the other staff, "Don't cut it because it's not going to be finished," even though there were at least five more people in line, and more arrived after I received my drink. She then went to redeem my points without asking. After I mentioned I did not want to, she apparently undid the action, but until now, I have yet to receive any refund of points. She claims that it'll be refunded after 10 days, but I have yet to receive anything. Furthermore, I have paid for the drink, which meant that I effectively spent double the amount. This is my first horrible customer service experience from Boost.

August 18, 2025

Christine Tan
1

Ordered 4 drinks. 3 of them tasted weird. I've bought Boost at the Bugis branch many times, but this is the worst experience. Soraya's Favourite and Berry Blast both tasted like fruit-infused water. Cookies and Cream tasted sour. Only the All Berry Bang tasted normal. The drinks were made by a Malay lady. Hope she learns how to make the drinks properly in the future.

August 18, 2025

Paris Chan
1

Rude attitude from a Malay staff member named Isya (or similar). Missed our order, then talked badly with another Malay staff member, saying 'we don't ask' and thinking we wouldn't understand (in Malay). It's better not to prejudge your customers who understand your mother tongue.

August 18, 2025

Joy Tan
5

The service here is excellent. I ordered a juice from this outlet on July 25, 2024, at around 9:30 p.m. Upon receiving my order, I accidentally knocked the drink off the counter while trying to get a straw. The staff stayed calm, mopped the spill, and made me a new drink, free of charge.

August 18, 2025

Rachelle Chen
5

At around 4:45 PM at Boost Bugis Junction, my mom and nephew witnessed an entitled and unreasonable customer. A staff member named Ira was serving drinks when she noticed the customer was missing one. Ira politely asked for the receipt to confirm the missing drink before instructing the staff to prepare it. The customer became upset, scolding Ira and questioning why the drink wasn’t made or checked earlier. From my mom’s perspective, Ira had already checked and just needed confirmation of which drink was missing. Despite doing her job correctly, the customer took a photo of Ira. Ira handled the situation professionally and continued serving other customers well. Don’t let one difficult customer tarnish her reputation. Well done, Ira. Shame on Keillyn Fidelia Handoyo and Henry Ricardo Handoyo for their entitled behavior—we don’t need that kind of attitude here.

August 18, 2025

See
1

Horrible service at the **B**oost here. Cashier was very impatient with us and rude.

August 18, 2025

Henry Richard Handoyo

Henry Richard Handoyo

Boost Juice Bugis Junction
1

Ira was very impolite. She took an order from the person after me in the queue, and when I asked, she did not respond, but she talked with others. After I asked several times, she shouted at me. Please, management, evaluate this impolite lady.

August 18, 2025

Shuen Seah
1

Sorry to say, if you hired 3 staff to run the outlet and none of them bothered to serve at the counter despite no customers in queue, what's the point of hiring so many? Just reduce the labor and stop disappointing your customers! They also gave dirty looks while hiding inside their workstation.

August 18, 2025

Aslina Amber
5

Stopped by Boost at Bugis Junction and saw Ira doing it all: cutting fruits, making drinks, and serving customers like a total fruit ninja! 🥭🍓 Even with so much going on, she still greeted me with a smile, asked if I wanted to add boosters or whey, and ended with a cheerful thank you. It’s not easy to multitask and still stay so friendly, but she nailed it. Fast service, great attitude — you really made my morning better, Ira! 👍😊

August 18, 2025

Juliana Yik
5

My mum and I visited IStudio at Bugis Junction on 8.8.24. We were very fortunate to have Marvin attending to us. Marvin is very helpful and patient. His knowledge of the product and software is remarkable. His competency is incredible. To Marvin: Thank you very much. Keep up your good work.

August 18, 2025

Joshua Allan

Joshua Allan

iStudio Bugis Junction
5

There was an amazing, friendly customer service staff member named Marvin who helped us with the Apple Watch SE. He introduced us to an ongoing promotion and told us how this earpiece was a better set. Kind, helpful, and energetic, he helped my wife even during payment by encouraging her to check her GrabPay Later, which he informed us had a longer period of payment compared to Atome. 10/10 service. Would give more, but I don't know how to do an in-store review.

August 18, 2025

Chun Kiat Chan

Chun Kiat Chan

iStudio Bugis Junction
1

Don't waste time coming here, just go straight to the Apple Store. They don't have stock even for basic items like the iPhone USB-C power adapter (even though their website clearly stated that it was available) and tried to hard sell a much more expensive third-party alternative to us.

August 18, 2025

Chia Aubrey
5

John was patient and really helpful. He's all smiles and tried his best to help me with my issue. Though the issue was not solved, I know he had tried his very best. Thank you.

August 18, 2025

Adrian Tay
2

I recently visited iStudio Bugis to inquire about buying AirPods, and my experience with one of the staff members was disappointing. The salesperson was quite aggressive and impolite when handling my questions. Previously, when I purchased the iPhone 16 Pro, this same staff member also acted unprofessionally, making unnecessary comments and jokes at my and my friends’ expense. I expected a more respectful and courteous experience, especially when making a premium purchase. I hope the management will look into this, as professional and respectful customer service makes all the difference.

August 18, 2025

Fatimah Shafie

Fatimah Shafie

iStudio Bugis Junction
5

I visited iStudio Bugis Junction to get a few Apple accessories. I was assisted by Mr Ash, who noticed that I was a bit lost. He was most helpful in explaining and showing the different options and was very patient in answering my queries. I am very happy with my purchases of a powerbank, 3-in-1 charger, and 2 earphones. Thank you, Mr Ash, for your A++ service!

August 18, 2025

Erin Leong
5

I visited the store on September 20 and inquired about the Watch Series 10. The staff member who assisted me (I believe her name was Chester Ong, as noted on my receipt) was incredibly patient in addressing all my questions, even though the store was quite busy due to the iPhone 16 launch. Thanks to her excellent customer service, I ended up purchasing the watch and left the store in a great mood. Thumbs up to her!

August 18, 2025

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