Boost Juice at Bugis Junction represents Australia's #1 juice and smoothie bar brand, bringing healthy beverage innovation to Singapore's tropical climate since opening their first local outlet in 2006 with a commitment to providing 98% fat-free alternatives to fast food through fresh fruit juices, crushes, and delicious smoothies made with proprietary TD4® (To Die For) low-fat frozen yogurt. This vibrant health-focused destination serves busy professionals, students, tourists, and health-conscious shoppers seeking convenient, nutritious refreshment options that combine exceptional taste with wellness benefits, utilizing only natural ingredients without artificial flavors, colors, sugar, or water additives.
The comprehensive beverage menu showcases popular selections including Mango Smoothies with banana and low-fat milk, antioxidant-rich Berry Smoothies featuring strawberries, raspberries, and blueberries, guilt-free Chocolate Banana Smoothies, and nutrient-dense Vegetable-Fruit Juice Blends combining apple, carrot, celery, beetroot, and spinach for energizing nutrition. Customization options include adjustable sweetness levels, plant-based milk alternatives, superfood boosters, and dietary accommodations for low-sugar, dairy-free, and vegan preferences, ensuring every customer discovers beverages that align with their health goals and taste preferences while supporting active Singapore lifestyles.
Positioned within Bugis Junction's convenient food and beverage corridor with accessibility that accommodates Singapore's fast-paced urban lifestyle, Boost Juice provides essential healthy refreshment solutions that counter traditional fast food options through natural ingredients and nutritional transparency. The brand's commitment to health-conscious innovation, customizable options, natural ingredients, and convenient accessibility establishes Boost Juice as an indispensable destination for anyone seeking nutritious, delicious beverages that support wellness goals while delivering satisfying taste experiences in Singapore's competitive healthy food and beverage market.
The service staff at Bugis Junction is the worst. They don't even know that there's an issue with shop back voucher and asked customers to key in the redemption code, then told us that it cannot be redeemed. When questioned, they only said oh shopback not working. Then in the place, shouldn't you don't allow customers to key in redemption code. There's another lady who even answered that the only way to solve this is to redeem another voucher. The logic is not there at all. The staff is not apologetic at all and showed black face when questioned. Have been a loyal customer of Boost but this is the worst outlet and exp ever
Shuen S
Sorry to say if you hired 3 staffs to run the outlet and non of them bothered to serve on counter despite no customer on queue, what’s the point hiring so many? Just reduce the labour and stop disappointing your customer! Also give a dirty look while hiding inside their work station.
Henry Ricardo Handoyo
Ira very unpolite, she make order for queue after me, and when i asked, she did not responds, but she talked with others, after i asked several time, she shout at me. please management evaluate this unpolite lady.
C
Horrible service at the boost here. Cashier was very impatient with us and rude.
paris channel
Rude attitude from Malay staff Name Isya something
Miss out our order still talk bad with the other Malay staff, say we dun ask tot we dun understand in Malay language. Better dun prejudge your customer who understand your mother tongue language or not.
Kristine Tan
Ordered 4 drinks. 3 of them tasted weird. I have bought Boost at the Bugis branch many times but this is the worst experience. The Soraya's Favourite and Berry Blast both tasted like fruit infused water. Cookies and cream tasted sour. Only the All Berry Bang tasted normal. The drinks were made by a malay lady. Hope she learns how to make the drinks properly in future
Silvia
I wanted to order a drink with watermelon but the staff said its not available. Then she told the other staff dont cut it cause its not gonna be finished though there’s like at least 5 more people behind and more after I received my drink. She then went to redeem my points without asking. After I mentioned I did not want to, she apparently undo the action but till now i have yet to receive any refund of points. She claims that it’ll be refunded after 10 days I have yet to receive anything. Furthermore, I have paid for the drink which meant that i spent double the amount. First horrible customer service experience from Boost.
Keillyn Fidelia Handoyo
Very bad and unpolite staff name Ira, she di not make my order complete, she make 2 order after me, after i asked, she did not responds, after i asked several time,she answer vedy unpolite and shout at me, and after that she said this store very crowd, and then she make my order that she did not make it before.
Ezekiel Tanjutco
Just so your branch owners know, your team members are acknowledging every single paying client by asking the question, “How are you going to pay? by cash or by card." Once you answer by card, you are immediately going to be pushed to the kiosk for self-order service. I am fully aware that you guys don't charge for service, but I just can't wait for your company to invent a machine that can create our own juices to get rid of such poor members of the labour force who don't know how to treat humans as humans or even as paying customers. I don't get the use of these humans in your branch if they don't know how to even behave and treat paying clients as humans. If this is a standard operation, you need to reflect on this way of taking orders, but if this is just a style developed by Sean, I hope you could further train him in how he takes orders from your branch. This way of service is going to definitely indirectly affect the revenue of your business, wherein you pay for such a high rental yet provide very poor service given by employed team members.
Donovan
First time to this store location. Went to order drink, was served by Suchen, who pointed to machine. I placed my order into the machine. At the end of order, it asked me to pay by card. I only have cash. I showed the money to Suchen, who gave me a blank stare and then proceeded to cancel my order in the machine. Then took me to the side and asked me what my order was (could have just looked what my order was and what the name was under). Made payment in cash and received change in 10c coins haha, probably coincidence. Drink (Strawberry Squeeze), tasted not great, artificial and more like banana. Improvement in customer service skills and product is definitely required.
Hazelle Kee
The service staff at Bugis Junction are the worst. They don't even know that there's an issue with a ShopBack voucher and asked customers to key in the redemption code, only to tell us that it cannot be redeemed. When questioned, they only said, "Oh, ShopBack isn't working." If that's the case, why then allow customers to key in the redemption code? There's another lady who even answered that the only way to solve this is to redeem another voucher. There was no logic to that at all. The staff were not apologetic at all and showed a black face when questioned. I have been a loyal customer of Boost, but this is the worst outlet and experience ever.
Dominic
First time at this store location. I went to order a drink and was served by Suchen, who pointed to the machine. I placed my order into the machine. At the end of the order, it asked me to pay by card. I only had cash. I showed the money to Suchen, who gave me a blank stare and then proceeded to cancel my order in the machine. Suchen then took me to the side and asked me what my order was (they could have just looked at what my order was and what name it was under). I made payment in cash and received change in 10c coins, haha, probably a coincidence. The drink (Strawberry Squeeze) tasted not great, artificial, and more like banana. Improvement in customer service skills and product is definitely required.
Ezekiel Tejeda
Just so your branch owners know, your team members are greeting every paying client by asking the question, "How are you going to pay? By cash or by card?" Once you answer "by card," you are immediately directed to the kiosk for self-order service. I am fully aware that you don't charge for service, but I just can't wait for your company to invent a machine that can create our own juices, thereby eliminating the need for such poor employees who don't know how to treat people with basic human decency, let alone as paying customers. I don't see the point of having these individuals in your branch if they don't know how to behave and treat paying clients with respect. If this is a standard operation, you need to re-evaluate this order-taking process. However, if this is just a style developed by Sean, I hope you will provide further training on his order-taking methods at your branch. This service approach will definitely indirectly affect your business's revenue, especially when you pay for such high rental costs yet provide very poor service from your employed team members.
Kailyn Fidelia Handoyo
Here's the edited review:
"Very bad and impolite staff member Ira did not make my order complete. She made two orders after me. After I asked, she did not respond. After I asked several times, she answered very impolitely and shouted at me. After that, she said this store was very crowded. Then she made my order, which she had not made before."
Sylvia
I wanted to order a drink with watermelon, but the staff said it's not available. Then she told the other staff, "Don't cut it because it's not going to be finished," even though there were at least five more people in line, and more arrived after I received my drink. She then went to redeem my points without asking. After I mentioned I did not want to, she apparently undid the action, but until now, I have yet to receive any refund of points. She claims that it'll be refunded after 10 days, but I have yet to receive anything. Furthermore, I have paid for the drink, which meant that I effectively spent double the amount. This is my first horrible customer service experience from Boost.
Christine Tan
Ordered 4 drinks. 3 of them tasted weird. I've bought Boost at the Bugis branch many times, but this is the worst experience. Soraya's Favourite and Berry Blast both tasted like fruit-infused water. Cookies and Cream tasted sour. Only the All Berry Bang tasted normal. The drinks were made by a Malay lady. Hope she learns how to make the drinks properly in the future.
Paris Chan
Rude attitude from a Malay staff member named Isya (or similar). Missed our order, then talked badly with another Malay staff member, saying 'we don't ask' and thinking we wouldn't understand (in Malay). It's better not to prejudge your customers who understand your mother tongue.
See
Horrible service at the **B**oost here. Cashier was very impatient with us and rude.
Henry Richard Handoyo
Ira was very impolite. She took an order from the person after me in the queue, and when I asked, she did not respond, but she talked with others. After I asked several times, she shouted at me. Please, management, evaluate this impolite lady.
Shuen Seah
Sorry to say, if you hired 3 staff to run the outlet and none of them bothered to serve at the counter despite no customers in queue, what's the point of hiring so many? Just reduce the labor and stop disappointing your customers! They also gave dirty looks while hiding inside their workstation.
Positive Reviews
Aslina Abby
Stopped by Boost at Bugis Junction and saw Ira doing it all — cutting fruits, making drinks, and serving customers like a total fruit ninja! 🥭🍓 Even with so much going on, she still greeted me with a smile, asked if I wanted to add boosters or whey, and ended with a cheerful thank you. It’s not easy to multitask and still stay so friendly, but she nailed it. Fast service, great attitude — you really made my morning better, Ira! 👍😊
Rachel Chen
At around 4:45 PM at Boost Bugis Junction, my mom and nephew witnessed an entitled and unreasonable customer. A staff member named Ira was serving drinks when she noticed the customer was missing one. Ira politely asked for the receipt to confirm the missing drink before informing the staff to prepare it. The customer became upset, scolding Ira and questioning why the drink wasn’t made or checked earlier. From my mom’s perspective, Ira had already checked and just needed confirmation of which drink was missing. Despite doing her job correctly, the customer took a photo of Ira. Ira handled the situation professionally and continued serving other customers well. Don’t let one difficult customer tarnish her reputation. Well done, Ira. Shame on Keillyn Fidelia Handoyo and Henry Ricardo Handoyo for their entitled behavior—we don’t need that kind of attitude here.
Joy Tham
The service here is excellent. I ordered a juice from this outlet on July 25, 2024 at around 9:30 p.m. Upon receiving my order, I accidentally knocked the drink off the counter while trying to get a straw. The staff stayed calm, mopped the spill, and made me a new drink, free of charge.
dance!
Asked for recommedation n cashier recommended 5 a day. Added shot of ginger. Lovely drink.
Zaky Rahim
Very fast service, no hassle transaction and ordering plus all the staffs were really friendly and accommodative to our needs :)
Zaki Rahim
Very fast service, hassle-free transaction and ordering, and all the staff were really friendly and accommodating to our needs :)
Danson
Asked for a recommendation, and the cashier recommended 5 a day. Added a shot of ginger. Lovely drink.
Joy Tan
The service here is excellent. I ordered a juice from this outlet on July 25, 2024, at around 9:30 p.m. Upon receiving my order, I accidentally knocked the drink off the counter while trying to get a straw. The staff stayed calm, mopped the spill, and made me a new drink, free of charge.
Rachelle Chen
At around 4:45 PM at Boost Bugis Junction, my mom and nephew witnessed an entitled and unreasonable customer. A staff member named Ira was serving drinks when she noticed the customer was missing one. Ira politely asked for the receipt to confirm the missing drink before instructing the staff to prepare it. The customer became upset, scolding Ira and questioning why the drink wasn’t made or checked earlier. From my mom’s perspective, Ira had already checked and just needed confirmation of which drink was missing. Despite doing her job correctly, the customer took a photo of Ira. Ira handled the situation professionally and continued serving other customers well. Don’t let one difficult customer tarnish her reputation. Well done, Ira. Shame on Keillyn Fidelia Handoyo and Henry Ricardo Handoyo for their entitled behavior—we don’t need that kind of attitude here.
Aslina Amber
Stopped by Boost at Bugis Junction and saw Ira doing it all: cutting fruits, making drinks, and serving customers like a total fruit ninja! 🥭🍓 Even with so much going on, she still greeted me with a smile, asked if I wanted to add boosters or whey, and ended with a cheerful thank you. It’s not easy to multitask and still stay so friendly, but she nailed it. Fast service, great attitude — you really made my morning better, Ira! 👍😊
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ALL BERRY BANG
ori 6.5 | med 5.9 | kids 4.9
strawberries, raspberries, blueberries, apple juice, TD4 strawberry yoghurt & ice
