Ordered 4 drinks. 3 of them tasted weird. I have bought Boost at the Bugis branch many times but this is the worst experience. The Soraya's Favourite and Berry Blast both tasted like fruit infused water. Cookies and cream tasted sour. Only the All Berry Bang tasted normal. The drinks were made by a malay lady. Hope she learns how to make the drinks properly in future
Silvia
1
I wanted to order a drink with watermelon but the staff said its not available. Then she told the other staff dont cut it cause its not gonna be finished though there’s like at least 5 more people behind and more after I received my drink. She then went to redeem my points without asking. After I mentioned I did not want to, she apparently undo the action but till now i have yet to receive any refund of points. She claims that it’ll be refunded after 10 days I have yet to receive anything. Furthermore, I have paid for the drink which meant that i spent double the amount. First horrible customer service experience from Boost.
paris channel
1
Rude attitude from Malay staff Name Isya something
Miss out our order still talk bad with the other Malay staff, say we dun ask tot we dun understand in Malay language. Better dun prejudge your customer who understand your mother tongue language or not.
Rachel Chen
5
At around 4:45 PM at Boost Bugis Junction, my mom and nephew witnessed an entitled and unreasonable customer. A staff member named Ira was serving drinks when she noticed the customer was missing one. Ira politely asked for the receipt to confirm the missing drink before informing the staff to prepare it. The customer became upset, scolding Ira and questioning why the drink wasn’t made or checked earlier. From my mom’s perspective, Ira had already checked and just needed confirmation of which drink was missing. Despite doing her job correctly, the customer took a photo of Ira. Ira handled the situation professionally and continued serving other customers well. Don’t let one difficult customer tarnish her reputation. Well done, Ira. Shame on Keillyn Fidelia Handoyo and Henry Ricardo Handoyo for their entitled behavior—we don’t need that kind of attitude here.
Aslina Abby
5
Stopped by Boost at Bugis Junction and saw Ira doing it all — cutting fruits, making drinks, and serving customers like a total fruit ninja! 🥭🍓 Even with so much going on, she still greeted me with a smile, asked if I wanted to add boosters or whey, and ended with a cheerful thank you. It’s not easy to multitask and still stay so friendly, but she nailed it. Fast service, great attitude — you really made my morning better, Ira! 👍😊
Joy Tham
5
The service here is excellent. I ordered a juice from this outlet on July 25, 2024 at around 9:30 p.m. Upon receiving my order, I accidentally knocked the drink off the counter while trying to get a straw. The staff stayed calm, mopped the spill, and made me a new drink, free of charge.
Shuen S
1
Sorry to say if you hired 3 staffs to run the outlet and non of them bothered to serve on counter despite no customer on queue, what’s the point hiring so many? Just reduce the labour and stop disappointing your customer! Also give a dirty look while hiding inside their work station.
C
1
Horrible service at the boost here. Cashier was very impatient with us and rude.
Henry Ricardo Handoyo
1
Ira very unpolite, she make order for queue after me, and when i asked, she did not responds, but she talked with others, after i asked several time, she shout at me. please management evaluate this unpolite lady.
Keillyn Fidelia Handoyo
1
Very bad and unpolite staff name Ira, she di not make my order complete, she make 2 order after me, after i asked, she did not responds, after i asked several time,she answer vedy unpolite and shout at me, and after that she said this store very crowd, and then she make my order that she did not make it before.