iStudio at Bugis Junction represents Singapore's largest Apple Premium Reseller, providing comprehensive access to the complete Apple ecosystem through authorized retail and service experiences that have connected Singaporeans with Apple innovation since 2007. Located at #01-83/84 with daily hours from 10:30 AM to 9:30 PM, this flagship Apple destination offers the full range of current Apple products including MacBook Air with Retina display, MacBook Pro with Touch Bar, iMac Pro, Mac mini, iPad Pro, iPhone, Apple Watch, Apple TV 4K, and AirPods Pro, complemented by extensive selections of Apple and third-party accessories that enhance and personalize Apple device experiences.
The comprehensive service portfolio includes authorized sales of all current Apple products, professional consultation for optimal device selection, extensive accessory options that maximize Apple device functionality, and convenient drop-off services for Elush Service Provider authorized repairs that ensure customers receive genuine Apple support throughout their device lifecycles. Each interaction reflects iStudio's commitment to delivering authentic Apple experiences while providing expert guidance that helps customers discover optimal technology solutions for their personal, educational, and professional needs through knowledgeable staff who understand both Apple innovation and customer requirements.
As part of a 20-location Singapore network that includes major shopping destinations throughout the island, iStudio Bugis Junction provides strategic access to Apple products and services in Singapore's central shopping district, serving both local residents and international visitors seeking authentic Apple retail experiences. The store's combination of complete product availability, authorized service support, expert consultation, and convenient central location establishes iStudio as an essential destination for anyone seeking Apple products, accessories, and services that deliver seamless integration with their digital lifestyle needs in Singapore's competitive technology retail environment.
This is the first place in Singapore I encountered no price label for tempered glass and I was overcharged for a tempered clear glass with $79.90 Beware of these sales guys they told the price before tax and charge lot after fixing tempered glass for my new iPhone 16e. Tourists to be aware of this store. Even from Apple Store they charge lesser than this. Much obliged if the Singapore authorities to look into this matter as this affects the tourists please! Can anyone lemme know how much he charged for you for the clear glass because he asked a random price after fixing the tempered glass.
Adrian Reyhart
I recently visited iStudio Bugis to inquire about buying AirPods, and my experience with one of the staff members was disappointing. The salesperson was quite aggressive and impolite in handling my questions. Previously, when I was purchasing the iPhone 16 Pro, this same staff member also acted unprofessionally, making unnecessary comments and jokes at my and my friends’ expense. I expected a more respectful and courteous experience, especially when making a premium purchase. I hope the management will look into this, as professional and respectful customer service makes all the difference.
CK C
Don’t waste time coming here, just go straight to Apple Store. They don’t have stock even for basic items like the iPhone USB C power adapter (even though their website clearly stated that it is available) and tried to hard sell much more expensive third party alternative to us.
Chun Kiat Chan
Don't waste time coming here, just go straight to the Apple Store. They don't have stock even for basic items like the iPhone USB-C power adapter (even though their website clearly stated that it was available) and tried to hard sell a much more expensive third-party alternative to us.
Adrian Tay
I recently visited iStudio Bugis to inquire about buying AirPods, and my experience with one of the staff members was disappointing. The salesperson was quite aggressive and impolite when handling my questions. Previously, when I purchased the iPhone 16 Pro, this same staff member also acted unprofessionally, making unnecessary comments and jokes at my and my friends’ expense. I expected a more respectful and courteous experience, especially when making a premium purchase. I hope the management will look into this, as professional and respectful customer service makes all the difference.
Keisha
This is the first place in Singapore where I encountered no price label for tempered glass, and I was overcharged for a clear tempered glass at $79.90. Beware of these sales guys; they quoted the price before tax and charged a lot after fixing the tempered glass for my new iPhone 16e. Tourists should be aware of this store. Even the Apple Store charges less than this. I would be much obliged if the Singapore authorities looked into this matter, as this affects tourists. Can anyone let me know how much he charged you for the clear glass, because he quoted a random price after fixing the tempered glass.
Positive Reviews
Julianna Yik
My mum and I visited IStudio at Bugis Junction on 8.8.24. We were very fortunate to have Marvin attending to us.
Marvin is very helpful and patient. His knowledge on the product and software is remarkable. His competency is incredible.
To Marvin, thank you very much and keep up your good work
Xin Hao
Very good service by the staff. It’s a well-stocked outlet, well-maintained devices, and knowledgeable representatives. Overall layout of products is clear and neat. Efficiency and professionalism to the tee. Expected nothing less from iStudio!
yisha cuadrado
I wish to thank Mr. Ash from istudio Singapore for his patience and kindness. He has consistently shown great understanding, support, and generosity, making a real difference during a challenging time. I am truly grateful for his help.
Theodor Lee
I had an enjoyable experience in the store. Carmen went the extra mile to help me try the earbud on and taught me how to use the noise cancellation feature. She was patient and kind throughout the process. I'd recommend her service to anyone in a heartbeat.
Adam Goh
Did a trade in service in store today and was served by Chester. He went above and beyond to explain to me in detail as to how the service comes about. He also patiently assisted me in transferring of data & setting up of the new phone. Kudos to Chester for the exceptional service provided.
Valerie Ho
I recently had the pleasure of being assisted by Carmen at Bugis iStudio and I couldn't be more impressed with her exceptional service. Carmen took the initiative to assist me right away and was quick to suggest checking the stock for the mobile I was interested in. She clearly explained the process of trading in my existing mobile for a new one, making it easy to understand.
Carmen truly added value to my experience by highlighting in-store promotions, ensuring that I got the best deal possible. She went the extra mile to help with my mobile transfer, making the transition seamless and stress-free.
What stood out the most was Carmen's incredibly friendly disposition. Her outstanding customer service made my visit to Bugis iStudio a delightful experience. I couldn't thank her enough for her dedication and assistance.
Thank you, Carmen, for your remarkable service! 🌟
KK Lim
Bought my Apple Watch here. The lady staff was friendly, helpful, and patient. Best iStudio store in SG!
Que
Thank you Carmen for helping and being patience with me with the Iphone purchase! Really appreciate it a lot! Cheers!
Irin Leong
I visited the store on 20 Sep and inquired about the Watch Series 10. The staff who assisted me (I believe her name was Chester Ong, as noted on my receipt) was incredibly patient in addressing all my questions, even though the store was quite busy due to the iPhone 16 launch. Thanks to her excellent customer service, I ended up purchasing the watch and left the store in a great mood. Thumbs up for her!
fatimah sawifi
I visited iStudio Bugis Junction to get a few Apple accessories. I was assisted by Mr Ash, who noticed that I was a bit lost. He was most helpful by explaining and showing the different options and was very patient in answering my queries.
I am very happy with my purchases of a powerbank, 3-in-1 charger and 2 earphones.
Thank you Mr Ash for your A++ service!
Chia Audrey
John was patient and really helpful. He’s all smiles and tried his best to help me with my issue. Though the issue was not solve but I know he had tried his very best. Thank you.
Joshua Allen
There was a friendly amazing customer service staff named Marvin who helped us with the apple watch SE. He introduced us to a promotion that was on going, and told us about how this ear piece was a better set. Kind. Helpful and energetic, he helped my wife even during payment by encouraging her to check her grab pay later, which he informed us had a longer period of payment compared to atome. 10/10 service. Would give more but i don't know how to do a in store review.
Juliana Yik
My mum and I visited IStudio at Bugis Junction on 8.8.24. We were very fortunate to have Marvin attending to us.
Marvin is very helpful and patient. His knowledge of the product and software is remarkable. His competency is incredible.
To Marvin: Thank you very much. Keep up your good work.
Joshua Allan
There was an amazing, friendly customer service staff member named Marvin who helped us with the Apple Watch SE. He introduced us to an ongoing promotion and told us how this earpiece was a better set. Kind, helpful, and energetic, he helped my wife even during payment by encouraging her to check her GrabPay Later, which he informed us had a longer period of payment compared to Atome. 10/10 service. Would give more, but I don't know how to do an in-store review.
Chia Aubrey
John was patient and really helpful. He's all smiles and tried his best to help me with my issue. Though the issue was not solved, I know he had tried his very best. Thank you.
Fatimah Shafie
I visited iStudio Bugis Junction to get a few Apple accessories. I was assisted by Mr Ash, who noticed that I was a bit lost. He was most helpful in explaining and showing the different options and was very patient in answering my queries.
I am very happy with my purchases of a powerbank, 3-in-1 charger, and 2 earphones.
Thank you, Mr Ash, for your A++ service!
Erin Leong
I visited the store on September 20 and inquired about the Watch Series 10. The staff member who assisted me (I believe her name was Chester Ong, as noted on my receipt) was incredibly patient in addressing all my questions, even though the store was quite busy due to the iPhone 16 launch. Thanks to her excellent customer service, I ended up purchasing the watch and left the store in a great mood. Thumbs up to her!
Quek
Thank you, Carmen, for helping and being patient with me during the iPhone purchase! Really appreciate it a lot! Cheers!
Kai Kian Lim
Bought my Apple Watch here. The lady staff member was friendly, helpful, and patient. Best iStudio store in SG!
Vivian Ho
I recently had the pleasure of being assisted by Carmen at Bugis iStudio, and I couldn't be more impressed with her exceptional service. Carmen took the initiative to assist me right away and was quick to suggest checking the stock for the mobile I was interested in. She clearly explained the process of trading in my existing mobile for a new one, making it easy to understand.
Carmen truly added value to my experience by highlighting in-store promotions, ensuring that I got the best deal possible. She went the extra mile to help with my mobile transfer, making the transition seamless and stress-free.
What stood out the most was Carmen's incredibly friendly disposition. Her outstanding customer service made my visit to Bugis iStudio a delightful experience. I couldn't thank her enough for her dedication and assistance.
Thank you, Carmen, for your remarkable service! 🌟
Aaron Goh
Did a trade-in service in-store today and was served by Chester. He went above and beyond to explain to me in detail how the service works. He also patiently assisted me in transferring data and setting up the new phone. Kudos to Chester for the exceptional service provided.
Theodore Lee
I had an enjoyable experience in the store. Carmen went the extra mile to help me try the earbud and taught me how to use the noise cancellation feature. She was patient and kind throughout the process. I'd recommend her service to anyone in a heartbeat.
Yisha Kua
I wish to thank Mr. Ash from **iStudio** Singapore for his patience and kindness. He has consistently shown great understanding, support, and generosity, making a real difference during a challenging time. I am truly grateful for his help.
Sin Hao
Very good service by the staff. It’s a well-stocked outlet, with well-maintained devices and knowledgeable representatives. Overall layout of products is clear and neat. Efficiency and professionalism to a tee. Expected nothing less from iStudio!
