30 reviews
Julianna Yik
My mum and I visited IStudio at Bugis Junction on 8.8.24. We were very fortunate to have Marvin attending to us. Marvin is very helpful and patient. His knowledge on the product and software is remarkable. His competency is incredible. To Marvin, thank you very much and keep up your good work
Joshua Allen
There was a friendly amazing customer service staff named Marvin who helped us with the apple watch SE. He introduced us to a promotion that was on going, and told us about how this ear piece was a better set. Kind. Helpful and energetic, he helped my wife even during payment by encouraging her to check her grab pay later, which he informed us had a longer period of payment compared to atome. 10/10 service. Would give more but i don't know how to do a in store review.
CK C
Don’t waste time coming here, just go straight to Apple Store. They don’t have stock even for basic items like the iPhone USB C power adapter (even though their website clearly stated that it is available) and tried to hard sell much more expensive third party alternative to us.
Chia Audrey
John was patient and really helpful. He’s all smiles and tried his best to help me with my issue. Though the issue was not solve but I know he had tried his very best. Thank you.
Adrian Reyhart
I recently visited iStudio Bugis to inquire about buying AirPods, and my experience with one of the staff members was disappointing. The salesperson was quite aggressive and impolite in handling my questions. Previously, when I was purchasing the iPhone 16 Pro, this same staff member also acted unprofessionally, making unnecessary comments and jokes at my and my friends’ expense. I expected a more respectful and courteous experience, especially when making a premium purchase. I hope the management will look into this, as professional and respectful customer service makes all the difference.
fatimah sawifi
I visited iStudio Bugis Junction to get a few Apple accessories. I was assisted by Mr Ash, who noticed that I was a bit lost. He was most helpful by explaining and showing the different options and was very patient in answering my queries. I am very happy with my purchases of a powerbank, 3-in-1 charger and 2 earphones. Thank you Mr Ash for your A++ service!
Irin Leong
I visited the store on 20 Sep and inquired about the Watch Series 10. The staff who assisted me (I believe her name was Chester Ong, as noted on my receipt) was incredibly patient in addressing all my questions, even though the store was quite busy due to the iPhone 16 launch. Thanks to her excellent customer service, I ended up purchasing the watch and left the store in a great mood. Thumbs up for her!
Que
Thank you Carmen for helping and being patience with me with the Iphone purchase! Really appreciate it a lot! Cheers!
KK Lim
Bought my Apple Watch here. The lady staff was friendly, helpful, and patient. Best iStudio store in SG!
Valerie Ho
I recently had the pleasure of being assisted by Carmen at Bugis iStudio and I couldn't be more impressed with her exceptional service. Carmen took the initiative to assist me right away and was quick to suggest checking the stock for the mobile I was interested in. She clearly explained the process of trading in my existing mobile for a new one, making it easy to understand. Carmen truly added value to my experience by highlighting in-store promotions, ensuring that I got the best deal possible. She went the extra mile to help with my mobile transfer, making the transition seamless and stress-free. What stood out the most was Carmen's incredibly friendly disposition. Her outstanding customer service made my visit to Bugis iStudio a delightful experience. I couldn't thank her enough for her dedication and assistance. Thank you, Carmen, for your remarkable service! 🌟
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