I visited iStudio Bugis Junction to get a few Apple accessories. I was assisted by Mr Ash, who noticed that I was a bit lost. He was most helpful in explaining and showing the different options and was very patient in answering my queries.
I am very happy with my purchases of a powerbank, 3-in-1 charger, and 2 earphones.
Thank you, Mr Ash, for your A++ service!
Erin Leong
5
I visited the store on September 20 and inquired about the Watch Series 10. The staff member who assisted me (I believe her name was Chester Ong, as noted on my receipt) was incredibly patient in addressing all my questions, even though the store was quite busy due to the iPhone 16 launch. Thanks to her excellent customer service, I ended up purchasing the watch and left the store in a great mood. Thumbs up to her!
Quek
5
Thank you, Carmen, for helping and being patient with me during the iPhone purchase! Really appreciate it a lot! Cheers!
Kai Kian Lim
5
Bought my Apple Watch here. The lady staff member was friendly, helpful, and patient. Best iStudio store in SG!
Vivian Ho
5
I recently had the pleasure of being assisted by Carmen at Bugis iStudio, and I couldn't be more impressed with her exceptional service. Carmen took the initiative to assist me right away and was quick to suggest checking the stock for the mobile I was interested in. She clearly explained the process of trading in my existing mobile for a new one, making it easy to understand.
Carmen truly added value to my experience by highlighting in-store promotions, ensuring that I got the best deal possible. She went the extra mile to help with my mobile transfer, making the transition seamless and stress-free.
What stood out the most was Carmen's incredibly friendly disposition. Her outstanding customer service made my visit to Bugis iStudio a delightful experience. I couldn't thank her enough for her dedication and assistance.
Thank you, Carmen, for your remarkable service! 🌟
Aaron Goh
5
Did a trade-in service in-store today and was served by Chester. He went above and beyond to explain to me in detail how the service works. He also patiently assisted me in transferring data and setting up the new phone. Kudos to Chester for the exceptional service provided.
Theodore Lee
5
I had an enjoyable experience in the store. Carmen went the extra mile to help me try the earbud and taught me how to use the noise cancellation feature. She was patient and kind throughout the process. I'd recommend her service to anyone in a heartbeat.
Keisha
1
This is the first place in Singapore where I encountered no price label for tempered glass, and I was overcharged for a clear tempered glass at $79.90. Beware of these sales guys; they quoted the price before tax and charged a lot after fixing the tempered glass for my new iPhone 16e. Tourists should be aware of this store. Even the Apple Store charges less than this. I would be much obliged if the Singapore authorities looked into this matter, as this affects tourists. Can anyone let me know how much he charged you for the clear glass, because he quoted a random price after fixing the tempered glass.
Yisha Kua
5
I wish to thank Mr. Ash from **iStudio** Singapore for his patience and kindness. He has consistently shown great understanding, support, and generosity, making a real difference during a challenging time. I am truly grateful for his help.
Sin Hao
4
Very good service by the staff. It’s a well-stocked outlet, with well-maintained devices and knowledgeable representatives. Overall layout of products is clear and neat. Efficiency and professionalism to a tee. Expected nothing less from iStudio!