30 reviews
Adam Goh
Did a trade in service in store today and was served by Chester. He went above and beyond to explain to me in detail as to how the service comes about. He also patiently assisted me in transferring of data & setting up of the new phone. Kudos to Chester for the exceptional service provided.
Theodor Lee
I had an enjoyable experience in the store. Carmen went the extra mile to help me try the earbud on and taught me how to use the noise cancellation feature. She was patient and kind throughout the process. I'd recommend her service to anyone in a heartbeat.
Keechcha
This is the first place in Singapore I encountered no price label for tempered glass and I was overcharged for a tempered clear glass with $79.90 Beware of these sales guys they told the price before tax and charge lot after fixing tempered glass for my new iPhone 16e. Tourists to be aware of this store. Even from Apple Store they charge lesser than this. Much obliged if the Singapore authorities to look into this matter as this affects the tourists please! Can anyone lemme know how much he charged for you for the clear glass because he asked a random price after fixing the tempered glass.
yisha cuadrado
I wish to thank Mr. Ash from istudio Singapore for his patience and kindness. He has consistently shown great understanding, support, and generosity, making a real difference during a challenging time. I am truly grateful for his help.
Xin Hao
Very good service by the staff. It’s a well-stocked outlet, well-maintained devices, and knowledgeable representatives. Overall layout of products is clear and neat. Efficiency and professionalism to the tee. Expected nothing less from iStudio!
Juliana Yik
My mum and I visited IStudio at Bugis Junction on 8.8.24. We were very fortunate to have Marvin attending to us. Marvin is very helpful and patient. His knowledge of the product and software is remarkable. His competency is incredible. To Marvin: Thank you very much. Keep up your good work.
Joshua Allan
There was an amazing, friendly customer service staff member named Marvin who helped us with the Apple Watch SE. He introduced us to an ongoing promotion and told us how this earpiece was a better set. Kind, helpful, and energetic, he helped my wife even during payment by encouraging her to check her GrabPay Later, which he informed us had a longer period of payment compared to Atome. 10/10 service. Would give more, but I don't know how to do an in-store review.
Chun Kiat Chan
Don't waste time coming here, just go straight to the Apple Store. They don't have stock even for basic items like the iPhone USB-C power adapter (even though their website clearly stated that it was available) and tried to hard sell a much more expensive third-party alternative to us.
Chia Aubrey
John was patient and really helpful. He's all smiles and tried his best to help me with my issue. Though the issue was not solved, I know he had tried his very best. Thank you.
Adrian Tay
I recently visited iStudio Bugis to inquire about buying AirPods, and my experience with one of the staff members was disappointing. The salesperson was quite aggressive and impolite when handling my questions. Previously, when I purchased the iPhone 16 Pro, this same staff member also acted unprofessionally, making unnecessary comments and jokes at my and my friends’ expense. I expected a more respectful and courteous experience, especially when making a premium purchase. I hope the management will look into this, as professional and respectful customer service makes all the difference.