Read what shoppers say about stores at Bugis Junction.
3,628 reviews
Yang Doris
PAZZION Bugis JunctionI was looking for a pair of shoes for my sister’s wedding, and the lady serving me was warm and friendly. She also did a good job by recommending me a good pair of heels! Love the service here.
August 18, 2025
Chew Christine
PAZZION Bugis JunctionI experienced really good service. The staff was very patient in helping me to choose the right shoe size. I will come back again for their comfortable shoes.
August 18, 2025
Katie Lim
PAZZION Bugis JunctionThe 20% birthday discount is no more. Members are extremely disappointed, as they were not informed of the policy change. As a loyal Pazzion member, I've realized that in the past few years, the quality of their wedges' heel tips has become very bad. Several of my wedges broke before being worn, and Pazzion no longer provides extra heel tips. In addition, their soles are very slippery and thin. I have switched to Pretty-fit shoes, as their quality is better, they are non-slippery, and offer good value for money. Their 20% birthday discount is a good time to stock up.
August 18, 2025
Evelyn N
PAZZION Bugis JunctionBeautiful shoes and very helpful staff. Patiently assisted my daughter to select her princess shoes. Really appreciate the attention and accommodation of requests.
August 18, 2025
Qian Li Yeo
PAZZION Bugis JunctionInitially 5 stars. However, after I confirmed my purchase, Yen Wen immediately changed her attitude. She was rude to my mom as well and wanted to quickly finish the transaction.
August 18, 2025
Hui Fen Chua
PAZZION Bugis JunctionAwesome service provided by Yen Wei, Vivian, and Octavia. Thank you so much!
August 18, 2025
Gianna Olivia Sulistyo
PAZZION Bugis JunctionNice place with good service from the staff. Looking forward to buying another pair here.
August 18, 2025
Tham Poh Jin
PAZZION Bugis JunctionBad service. Totally unhelpful; I was unable to log in to my membership, so I couldn't redeem my birthday month voucher.
August 18, 2025
Josie
PAZZION Bugis JunctionVery bad attitude from the staff. I was in the store for less than 15 minutes and felt like I was forced to make a decision the whole time. They didn't bother to answer my question when I was deciding between sizes. It left a really bad taste even though I still purchased it, as Pazzion shoes are so comfy. I hope the management takes action on this.
August 18, 2025
Chua Choo
PAZZION Bugis JunctionWe were at the Bugis outlets, and Yen Wei is a very helpful and friendly salesperson. He served us with all our needs, even though my girlfriend wasn't around. Kudos to the staff.
August 18, 2025
Temasek Locals
PAZZION Bugis JunctionNice staff, even though our shoes were not available in their store or online. But friendly and smiling, they helped us find others.
August 18, 2025
Ning Ho
PAZZION Bugis JunctionI wouldn’t even rate it 1 star if I could. I rarely have an experience like this in Singapore. This brand is not the same as it used to be. I bought this pair of sneakers from another shop on November 12th and kept them in my shoe cabinet for 3 days, never wearing them. On November 14th, I wanted to change to another color and rang the shop, knowing they only had it in silver. They told me I could get the shoes exchanged at Bugis Junction as they had the other color in stock. So I came to the shop to exchange on November 15th and was told they couldn’t exchange them for me as there were footprints in the shoes. Only after they said this, I checked carefully and saw light footprints deep inside both shoes. It could be from anyone who tried the shoes, as Pazzion doesn't require customers to wear socks when trying on shoes. So, upon my request, I had a phone call with their “Manager JJ.” I acknowledged that I probably should have checked the shoes more carefully when purchasing. She ignored the fact that I hadn't worn them at all, refused to acknowledge that the footprints could be from anyone who tried them on, and that their staff might also have missed it. She refused to listen to any fact but insisted, “You checked the shoes before purchasing and you wore them, you can take them back.” Furthermore, they showed no regret regarding the fact that I paid full price for a pair of shoes that had footprints on them. 1. There are footprints on the shoes. As I did not wear the shoes, they must belong to others. Both their staff and I missed it because they were barely noticeable. It’s not fair for any customer to pay full price for a pair of shoes with other people’s footprints in them. 2. There's no customer service from Pazzion. They are rude, they don’t listen to customers, and don’t respect facts. Of course, they don't acknowledge their own mistakes either. 3. Lesson learned for myself and a reminder to all Pazzion customers: check shoes extremely carefully before purchasing. Check every detail you can think of, otherwise, you won't be able to exchange them at all.
August 18, 2025
Theresa Martin
PAZZION Bugis JunctionI was very excited to purchase the Taryn espadrilles when I saw them online. When I went to the store, I tried one shoe on, loved it, and told the staff I was going to take it. She then went into the back room to get a new pair. I quickly checked them, and she confirmed that I was getting the correct size. However, upon getting home, I noticed that the outsoles of both shoes were already dirty, as well as the midsoles. I was so disappointed, as I had been really looking forward to these shoes. Please take your time inspecting the items before you pay for them! I'm worried they might refuse to exchange them since the shoes are already dirty.
August 18, 2025
Jennie Chai
Q M Dental Centre Bugis JunctionDr. Edward was extremely patient and professional in explaining my situation. The clinic is clean and comfortable, and the flow is efficient. There was almost no waiting time. The work on my chipped front tooth was very well done. I am very happy and satisfied with the service.
August 18, 2025
Shane Goh
Q M Dental Centre Bugis JunctionDr. Lee has handled my crown and gum problem since Feb 2023. He is careful and professional, and he explained the details well before the procedure. He also responds to my emails whenever I have a question. Mary at the front desk is also very helpful and friendly. Although the price is a bit higher, it's all worth it! Overall, a great experience! Thank you, Dr. Lee, Mary, and all the other staff!
August 18, 2025
Jia Lynn
Q M Dental Centre Bugis JunctionHere's the edited review: Dr Maria Sherilyn needs a raise! She must not be paid enough, especially since scaling and polishing costs $357.
August 18, 2025
Vanessa Pang Si Han
Q M Dental Centre Bugis JunctionMy son had been complaining of his painful upper molar a few weeks back. He was scared to see a dentist. We were so happy with how Dr. Lee handled him on his first check-up. Dr. Lee was very patient with my 8-year-old boy and he managed to calm him down during the whole check-up. He was both very friendly and firm with his instructions and explanations to my son, which my son did understand and follow post check-up. Big thank you, Dr. Lee! And a BIG shout-out to Mary, for being so encouraging and accommodating!!! 💪🥰🙏💚
August 18, 2025
Went in looking to just do scaling and polishing and stain removal, came out with a $208 (before GST) bill: - Sterilization and Disposables = $18 (standard charge for Q&M) - Consultation, scanning & digital records = $50 (first time I've ever been charged for this by Q&M since 2015) - Scaling & Polishing = $100 (highest I've ever been charged for this) - Prophyjet (Stain Removal) = $40 (same as last Q&M visit) While I was with Dr Maria Sherilyn, I rejected an X-ray and the fluoride paste, but then after the scaling, stain removal, and polishing were completed, she told me that first-time consultations at the Bugis clinic come with a 3D mouth scan. It sounded like I had already paid for it, so of course I went ahead, but now I think that's the reason I paid the $50 consultation. The counter staff did mention the scan when I remarked that the bill was so high. Lessons learnt: 1. Never see Dr Maria Sherilyn again. No wonder it was so easy to book an appointment with her. 2. Never visit Q&M Bugis again. They seem keen to provide services like 3D scans even when there is no problem to solve.
August 18, 2025
Cheryl Ng
Q M Dental Centre Bugis JunctionMy doctor was Dr. Tay Eu-Jin. I'm so glad to have my teeth extracted by him. He was very gentle with me and took time to comfort me, knowing that I was super nervous. Such a personable doctor is hard to come by, and I’m so fortunate to have him as my dentist! What would otherwise have been an ordeal for me became a pleasant experience without much stress. The surgery was definitely a job well done, and from now on, I know I can always rely on Dr. Tay for any dental treatments, as I trust I will be in very good hands! Thank you, Dr. Tay, and the team at Q&M Bugis!
August 18, 2025
Ong Eng Jin
Q M Dental Centre Bugis JunctionThe dentist was really friendly and attentive. He made sure that the whole process was comfortable, and he was also very patient in answering any questions that I had regarding my teeth whitening procedure. Highly recommend.
August 18, 2025