Bugis Junction • Food • Parking

Shop Reviews

Read what shoppers say about stores at Bugis Junction.

3,628 reviews

Sagi Baskaran

Sagi Baskaran

BHG Bugis Junction
3

A pretty standard shopping center with low-mid range items and many less familiar brands. There were quite a few items on sale, but nothing extraordinary.

August 18, 2025

J. Sim
5

Great department store. You can find almost anything. They were having a sale today, and the clerk did his best to find my shoe size, even going back to the storeroom several times to confirm they did not have it. He really went out of his way to help. Very nice staff.

August 18, 2025

Kai Poh
1

If I could give a zero rating, I would. Too bad the lowest it can get is one star. BHG standards have dropped tremendously since its early days. To tackle one of the issues (slow-moving lines at the cashier), they introduced self-check kiosks for payment. I tried it for the first time today to purchase a bag at the Bugis outlet, after the cashier advised me to do so as there was a line at the manned counter and some of the customers were making redemptions, which was taking a while. I managed to make payment successfully and went home happily with my new bag. Unfortunately, upon reaching home, which took me an hour's journey, I realized the anti-theft tag was still on the inside of the bag (the type that bursts red ink if it's not removed by a proper device). Obviously, I can't remove it as I don't have the device, so now I have to travel another hour back to the shop to have it removed. I wonder how long the queue is going to be tonight. I would have appreciated it if the cashier had reminded me about the anti-theft tag when directing me to the self-checkout kiosks. Or, perhaps, have some signage around the kiosks to remind customers about this issue. I wouldn't be so pissed if not for the fact that the cashier was so unhelpful and there were other promoters/staff at the bag section just standing around and not offering any assistance whatsoever. I know there may be some helpful staff in BHG, but I have just never encountered any myself. I won't be trying my luck (with helpful staff) or wasting my time again with this Bugis BHG store.

August 18, 2025

Grace Lai

Grace Lai

BHG Bugis Junction
1

My shopping day was great until I met this lady (an older woman, an 'aunty', with her hair tied in a bun) at the BHG men's wallet area (near Santa Barbara). I was alone looking for a wallet for my hubby, and this aunty approached me to offer assistance. She explained the discounted price items to me, and I was hesitating between Valentino and the Polo brand and asked for some suggestions. She replied in a rude manner and said she could hardly compare the brands because different people use wallets differently. Fine. I then requested to check a second item to see if there was a new one before deciding to purchase one. She stared at me and said, "Ah girl, I can't check this one by one for you, you know??". It was just my second request, and she raised her voice and refused to check for me. I was so frustrated with her attitude and decided to walk away. I wanted to check what the aunty's name was, but she wasn't wearing her name tag, and when I asked for her name, she refused to tell me too. I hope BHG will look into this, as it definitely affects our shopping experience, and I am just hoping to be respected at least by a counter lady. Cheers.

August 18, 2025

Robert Low

Robert Low

BHG Bugis Junction
4

BHG Bugis Junction attracts many local and overseas shoppers to select and purchase numerous choices of clothing at affordable, discounted retail prices during festival 🎎 seasons like Christmas and CNY. F&B outlets and restaurants are prominently operating at Bugis Junction, with many innovative dishes rolling out for this joyous and festive 🎎 season of CNY, the Year of the Rabbit 🐰🐰.

August 18, 2025

Wen Wei
3

They didn't have my JisuLife Ultra1 9000mAh Handheld Fan - Dark Grey (FA55), even though it showed as in stock online 🥺. It was a long, hot walk from my hotel…

August 18, 2025

Kang Goh
5

Amazing experience at this pop-up store that sells Pin x clip at BHG Bugis Junction L2. Staff was incredibly helpful and warm, and their customer service was outstanding. They helped me find items that met my needs and budget. I especially liked their bracelets and earrings. The product quality was good. I highly recommend anyone who wants a stress-free shopping experience to patronise the shop. I will definitely return.

August 18, 2025

Harith Haron

Harith Haron

BHG Bugis Junction
5

A three-story department store inside Bugis Junction. It sells everyday products, including baby and kids' needs. Baby and kids' stuff are on the 3rd floor (refer to photos). I always go here to get stuff for my toddler. Expect it to be crowded on weekends. Overall, it's a good buy.

August 18, 2025

Sharon
1

A very bad shopping experience. Their prices were high, and Welcia and BHG are not the same; I cannot make payment together. When closing down, they should maintain the 20% discount. Word of advice: don't buy Baa Baa Sheepz items if you don't have 20% off, unless you urgently need the items.

August 18, 2025

Winnie Tan

Winnie Tan

BHG Bugis Junction
5

During the festive season, everyone is busy, yet the Crocodile sales associate provided excellent service and offered great advice on what size to choose. She was very friendly and patient. Thank you ☺️

August 18, 2025

Lisa Tan
5

Good quality bath towels and bedsheets are on sale. I got mine at a 20% discount. Staff are helpful here! 🙌🏻

August 18, 2025

Lee Anthony

Lee Anthony

BHG Bugis Junction
5

I did some shopping at the Goldlion counter and was served by Jonas. The young man was very patient and explained the different types of fabric of the shirts and pants on offer. He even found the exact length size of the pants I wanted. We were very pleased with his professionalism and customer service. We had a wonderful shopping experience at BHG Bugis Junction. Please keep up the great work, Jonas (from Goldlion)! 👍

August 18, 2025

Tasneem Hussain

Tasneem Hussain

BHG Bugis Junction
5

I had a wonderful experience with Origani facial products, and I’m truly impressed with the results! The products feel luxurious and gentle on the skin, leaving it refreshed, smooth, and glowing. A big thank you to Shasha for her exceptional service — she was knowledgeable, patient, and genuinely helpful. She took the time to explain the products and made the whole experience very pleasant. Her friendly, jovial, and professional approach made a big difference. Highly recommend both the products and the service!

August 18, 2025

Elisa Ma
4

An extensive assortment of fiction, self-help, and magazines. However, the non-fiction section offers fewer options, featuring only a couple of titles from the same author but with different cover versions. The arrangement of books seems intuitive, so it’s not too difficult to locate popular titles. At the counter, you can request plastic sealing for your newly purchased book, a good option for gifting. It cost me $22.84 for a paperback copy of ‘Letters from a Stoic’ by Seneca and $0.30 for a plastic bag.

August 18, 2025

Anna Lisa
5

Whenever I visit or shop here, I feel at home. They have an exhaustive collection of books in various languages, including Japanese, Korean, Chinese, and English, among others. The staff is always attentive, and they offer free gift wrapping for books purchased in-store. It's a quiet place. They offer new books, and if you can't find the title you're looking for, you can always reserve it through the customer service staff.

August 18, 2025

Jian Hao Chen
5

It's always a great place for book lovers. A place where you can solo shop and walk around. A place to satisfy your manga and comic cravings. It's definitely a place to visit.

August 18, 2025

Jack Wong
5

Books Kinokuniya at Bugis Junction is a bibliophile's haven, neatly tucked away on the 3rd floor. This bookstore stands out with its diverse collection of Chinese, Japanese, and English titles, arranged into many thoughtfully curated small sections. Its serene and orderly ambiance provides a peaceful escape for readers amidst the bustling mall. A hidden gem for those in search of literary treasures in multiple languages.

August 18, 2025

Sin Hao
5

Came here to purchase a book as a birthday gift. Complimentary wrapping services are provided for such gifts. You may select up to 3 different designs to suit your recipient’s profile. Nothing too fancy, but I'm not complaining as there's no additional charge. The staff was very patient and helpful in directing me to locate the specific book and wrapping it with great care. I love to visit this outlet just to unwind and browse through the latest books. The environment is quiet, as most visitors treat it like a library. The range of genres and titles here is fantastic too - from non-fiction to Chinese novels and children’s playbooks. Membership is available at $21 per year, which gets you a 10% discount off all purchases.

August 18, 2025

Sisi Ng
4

It's located on the 3rd floor in Bugis J. It has many good selections, and I bought a Spanish dictionary.

August 18, 2025

Paul Khoo
5

Here's the edited review: It has so many books, easy access, and good service. It can get very busy on weekends, so just be mindful. I managed to get all the titles I needed. Very conveniently located right at Bugis station and also in Bugis Junction mall. Happy reading! 📚

August 18, 2025

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