Location:
Quality products and services
BHG Bugis Junction represents Singapore's premier lifestyle department store experience, offering an extensive catalogue of stylish and thoughtful products across beauty and wellness, fashion, electronics, and home living categories. As one of Singapore's leading department stores recognized for quality, value, and exceptional service, BHG creates a bright, modern shopping environment that makes exploration enjoyable and convenient. Located across multiple floors of Bugis Junction, this flagship location provides everything needed for contemporary lifestyle enhancement, from everyday essentials to luxury indulgences, all under one comprehensive retail destination.
The store features renowned international beauty brands including Estée Lauder and Lancôme alongside everyday skincare and cosmetic essentials, while the fashion departments offer clothing and accessories for both men and women that blend style with functionality. The electronics and technology section showcases the latest gadgets and tech innovations, while the home and lifestyle departments provide furniture, appliances, and decorative items that transform living spaces. BHG's commitment to quality ensures every product meets high standards for both appearance and performance, making it the trusted choice for discerning Singapore shoppers.
Operating daily from 10:30 AM to 10:00 PM across levels #01-100, #02-17, and #03-11 at Bugis Junction, BHG provides exceptional customer convenience through services including gift wrapping, home delivery, baby stroller loans, alteration services, and BHG Rewards Card benefits. With additional locations at Bishan Junction 8 and Lot 1 Choa Chu Kang, plus comprehensive online shopping capabilities, BHG continues to evolve as Singapore's definitive department store destination. The combination of premium products, excellent service, and strategic location makes BHG Bugis Junction the essential stop for customers seeking quality, variety, and value in their shopping experience.
Based on 30 reviews
Out of 174 shops
Not enough ratings
Sha Ron
A very bad shopping experience. Their prices were high and welcia and BHG are not the same..i cannot make payment together. When closing down, they should maintain the 20% discount. Word of advice- dont buy baa baa sheepz items if dont have 20% unless u urgently in need of the items
蚊尾
didn’t have my JisuLife Ultra1 9000mAh Handheld Fan - Dark Grey (FA55) - even though showed as in stock online 🥺 was a long hot walk from my hotel…
Greyz Lai
My shopping day was great until I met this lady (quite an old aunty, tied a hair bun) at the BHG men wallet area (near Santa Barbara). I was alone looking for a wallet for my hubby and this aunty approached me to ask for help. She explained to me on the discounted price items and I was hesitating between Valentino and the Polo brand and asked for some suggestion. She replied in a rude manner and say she could hardly compare the brand cause different ppl use wallet differently. Fine. I then request to check for a second item whether there is new one before making my mind to purchase one, she stared at me and said "ah girl, I can't check this one by one for you, you know ??". It was just my second request and she raised her voice and refused to check for me, I was so frustrated with her attitude and decided to walk away. I wanted to check what's the aunty's name but she wasn't wearing her name tag and when I asked for her name, she refused to tell me too. I hope BHG could look into this as it definitely affect our shopping experience and I am just hoping to be respected at least by a counter lady. Cheers.
Kay Poh
If I could give a zero rating I would, too bad rhe lowest it can get is 1 star. BHG standards has dropped tremendously since it's early days. To tackle one of the issue (slow moving lines at the cashier) they introduced self check kiosks for payment. I tried it for the first time today to purchase a bag at the Bugis outlet, after the cashier advised me to do so as there was a line at the manned counter and some of the customers were making redemption and it was taking a while. I managed to make payment successfully, and went home with my new bag happily. Unfortunately upon reaching home which took me an hour's journey, I realised the anti-theft tag is still on the inside of the bag (the type that bursts red ink if it's not removed by a proper device). Obviously, I can't remove it as I don't have to device, so now I have to travel another hour back to the shop to have it removed. Wonder how long the queue is gonna be there tonight. Would have appreciated if the cashier reminded me about the anti theft tag when directing me to the self check out kiosks. Or maybe have some signage around the kiosks to remind customers on this issue. I wouldn't be so pissed if not for the fact that the cashier was so unhelpful and there are other promoters/ staff at the bag section just standing around and not offering any assistance whatsoever. I know there may be some helpful staff in BHG but just never encountered by myself. Won't be trying my luck (with helpful statf) and wasting my time again with this Bugis BHG store.
Sagi Benbasat
A pretty standard shopping center with low-mid range items and a lot of less familiar brands. There were quite a few items on sale, but nothing extraordinary
Sagi Baskaran
A pretty standard shopping center with low-mid range items and many less familiar brands. There were quite a few items on sale, but nothing extraordinary.
Kai Poh
If I could give a zero rating, I would. Too bad the lowest it can get is one star. BHG standards have dropped tremendously since its early days. To tackle one of the issues (slow-moving lines at the cashier), they introduced self-check kiosks for payment. I tried it for the first time today to purchase a bag at the Bugis outlet, after the cashier advised me to do so as there was a line at the manned counter and some of the customers were making redemptions, which was taking a while. I managed to make payment successfully and went home happily with my new bag. Unfortunately, upon reaching home, which took me an hour's journey, I realized the anti-theft tag was still on the inside of the bag (the type that bursts red ink if it's not removed by a proper device). Obviously, I can't remove it as I don't have the device, so now I have to travel another hour back to the shop to have it removed. I wonder how long the queue is going to be tonight. I would have appreciated it if the cashier had reminded me about the anti-theft tag when directing me to the self-checkout kiosks. Or, perhaps, have some signage around the kiosks to remind customers about this issue. I wouldn't be so pissed if not for the fact that the cashier was so unhelpful and there were other promoters/staff at the bag section just standing around and not offering any assistance whatsoever. I know there may be some helpful staff in BHG, but I have just never encountered any myself. I won't be trying my luck (with helpful staff) or wasting my time again with this Bugis BHG store.
Grace Lai
My shopping day was great until I met this lady (an older woman, an 'aunty', with her hair tied in a bun) at the BHG men's wallet area (near Santa Barbara). I was alone looking for a wallet for my hubby, and this aunty approached me to offer assistance. She explained the discounted price items to me, and I was hesitating between Valentino and the Polo brand and asked for some suggestions. She replied in a rude manner and said she could hardly compare the brands because different people use wallets differently. Fine. I then requested to check a second item to see if there was a new one before deciding to purchase one. She stared at me and said, "Ah girl, I can't check this one by one for you, you know??". It was just my second request, and she raised her voice and refused to check for me. I was so frustrated with her attitude and decided to walk away. I wanted to check what the aunty's name was, but she wasn't wearing her name tag, and when I asked for her name, she refused to tell me too. I hope BHG will look into this, as it definitely affects our shopping experience, and I am just hoping to be respected at least by a counter lady. Cheers.
Wen Wei
They didn't have my JisuLife Ultra1 9000mAh Handheld Fan - Dark Grey (FA55), even though it showed as in stock online 🥺. It was a long, hot walk from my hotel…
Sharon
A very bad shopping experience. Their prices were high, and Welcia and BHG are not the same; I cannot make payment together. When closing down, they should maintain the 20% discount. Word of advice: don't buy Baa Baa Sheepz items if you don't have 20% off, unless you urgently need the items.
Aliyah Cuadra
Customer Service manager Ang Wei and the staff was so accomodating. I had a horrible experience with the brand Origani and they helped me expedite the refund quickly. So so thankful.
Hussain Thasveena
I had a wonderful experience with Origani facial products, and I’m truly impressed with the results! The products feel luxurious and gentle on the skin, leaving it refreshed, smooth, and glowing. A big thank you to Shasha for her exceptional service — she was knowledgeable, patient, and genuinely helpful. She took the time to explain the products and made the whole experience very pleasant. Her friendly, jovial and professional approach made a big difference. Highly recommend both the products and the service!
Lee Antony
Did shopping at the Goldlion counter and was served by Jonas. The young man was very patient and explained the different type of fabric of those shirts and pants on offer. He even went on to find the exact length size of the pants I wanted. We were very pleased with his professionalism and customer service. We had a wonderful shopping experience at BHG Bugis Junction. Please keep up Jonas (from Goldlion) 👍
Lisa T
Good quality bath towels and bedsheets are on sale. I got mine with 20% discount. Staff are helpful here 🙌🏻 …
Wendy Tan
During the festive season, everyone is busy, but the Crocodile sales associate provided excellent service and offered great advice on what size to choose. She was very friendly and patient. Thank you ☺️
Hartono Harjono
Tree storey department store inside bugis junction. Selling daily product including baby / kids needs. Baby / kids stuff are at 3 floor (refer to photos). I always go here to get stuff for my toddler. Expect crowded when weekend. Overall it's good buy.
Kg Goh
Amazing experience at this pop up store that sells Pin x clip inside BHG Bugis Junction L2. Staff was incredibly helpful and warmth & their customer service was outstanding.They are able to help me find items that met my needs & budget. I specially like their bracelets & earrings.Products quality was good.I highly recommend anyone who wants a stress free shopping experience to patronise the shop.Will definitely returned back.
Richard Low
BHG Bugis Junction attracts many shoppers both local & oversea to come over here to select & purchase numerous choices of garments and clothing at affordable discount retail prices during festival 🎎 season like X'Mas & CNY. F&B restaurants & outlets are prominently operate here @ Bugis Junction with many innovative dishes rolling out for this joyous & festival 🎎 season of CNY of Rabbit 🐰🐰.
J. Smith
Great department store, can find most anything. They were having a sale today and the clerk did his best to find my shoes size, several times going back to the storeroom to confirm they did not have my shoe size. He really went out of his way to help. Very nice staff.
Paul Shim
I always like to come to Bugis Junction and also BHG. Especially when there is sales going on. There are many nice eateries here....lots of choices. Today the crowd is not here hence don't have to waste time waiting. Happy shopping
Aliyah Kwa
Customer Service Manager Ang Wei and the staff were so accommodating. I had a horrible experience with the brand Origani, and they helped me expedite the refund quickly. So so thankful.
Paul Sim
I always like to come to Bugis Junction and BHG. Especially when there are sales going on. There are many nice eateries here, with lots of choices. Today, the crowd is light, so there's no wasted time waiting. Happy shopping!
J. Sim
Great department store. You can find almost anything. They were having a sale today, and the clerk did his best to find my shoe size, even going back to the storeroom several times to confirm they did not have it. He really went out of his way to help. Very nice staff.
Robert Low
BHG Bugis Junction attracts many local and overseas shoppers to select and purchase numerous choices of clothing at affordable, discounted retail prices during festival 🎎 seasons like Christmas and CNY. F&B outlets and restaurants are prominently operating at Bugis Junction, with many innovative dishes rolling out for this joyous and festive 🎎 season of CNY, the Year of the Rabbit 🐰🐰.
Kang Goh
Amazing experience at this pop-up store that sells Pin x clip at BHG Bugis Junction L2. Staff was incredibly helpful and warm, and their customer service was outstanding. They helped me find items that met my needs and budget. I especially liked their bracelets and earrings. The product quality was good. I highly recommend anyone who wants a stress-free shopping experience to patronise the shop. I will definitely return.
Harith Haron
A three-story department store inside Bugis Junction. It sells everyday products, including baby and kids' needs. Baby and kids' stuff are on the 3rd floor (refer to photos). I always go here to get stuff for my toddler. Expect it to be crowded on weekends. Overall, it's a good buy.
Winnie Tan
During the festive season, everyone is busy, yet the Crocodile sales associate provided excellent service and offered great advice on what size to choose. She was very friendly and patient. Thank you ☺️
Lisa Tan
Good quality bath towels and bedsheets are on sale. I got mine at a 20% discount. Staff are helpful here! 🙌🏻
Lee Anthony
I did some shopping at the Goldlion counter and was served by Jonas. The young man was very patient and explained the different types of fabric of the shirts and pants on offer. He even found the exact length size of the pants I wanted. We were very pleased with his professionalism and customer service. We had a wonderful shopping experience at BHG Bugis Junction. Please keep up the great work, Jonas (from Goldlion)! 👍
Tasneem Hussain
I had a wonderful experience with Origani facial products, and I’m truly impressed with the results! The products feel luxurious and gentle on the skin, leaving it refreshed, smooth, and glowing. A big thank you to Shasha for her exceptional service — she was knowledgeable, patient, and genuinely helpful. She took the time to explain the products and made the whole experience very pleasant. Her friendly, jovial, and professional approach made a big difference. Highly recommend both the products and the service!
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