Aliyah Cuadra
5
Customer Service manager Ang Wei and the staff was so accomodating. I had a horrible experience with the brand Origani and they helped me expedite the refund quickly. So so thankful.
Rating Summary
3.8
30 reviews
5 93%
4 100%
3 93%
2 87%
1 80%
Reviews for BHG Bugis Junction
Paul Shim
4
I always like to come to Bugis Junction and also BHG. Especially when there is sales going on. There are many nice eateries here....lots of choices. Today the crowd is not here hence don't have to waste time waiting. Happy shopping
Sagi Benbasat
3
A pretty standard shopping center with low-mid range items and a lot of less familiar brands. There were quite a few items on sale, but nothing extraordinary
J. Smith
5
Great department store, can find most anything. They were having a sale today and the clerk did his best to find my shoes size, several times going back to the storeroom to confirm they did not have my shoe size. He really went out of his way to help. Very nice staff.
Kay Poh
1
If I could give a zero rating I would, too bad rhe lowest it can get is 1 star. BHG standards has dropped tremendously since it's early days. To tackle one of the issue (slow moving lines at the cashier) they introduced self check kiosks for payment. I tried it for the first time today to purchase a bag at the Bugis outlet, after the cashier advised me to do so as there was a line at the manned counter and some of the customers were making redemption and it was taking a while. I managed to make payment successfully, and went home with my new bag happily. Unfortunately upon reaching home which took me an hour's journey, I realised the anti-theft tag is still on the inside of the bag (the type that bursts red ink if it's not removed by a proper device). Obviously, I can't remove it as I don't have to device, so now I have to travel another hour back to the shop to have it removed. Wonder how long the queue is gonna be there tonight. Would have appreciated if the cashier reminded me about the anti theft tag when directing me to the self check out kiosks. Or maybe have some signage around the kiosks to remind customers on this issue. I wouldn't be so pissed if not for the fact that the cashier was so unhelpful and there are other promoters/ staff at the bag section just standing around and not offering any assistance whatsoever. I know there may be some helpful staff in BHG but just never encountered by myself. Won't be trying my luck (with helpful statf) and wasting my time again with this Bugis BHG store.
Greyz Lai
1
My shopping day was great until I met this lady (quite an old aunty, tied a hair bun) at the BHG men wallet area (near Santa Barbara). I was alone looking for a wallet for my hubby and this aunty approached me to ask for help. She explained to me on the discounted price items and I was hesitating between Valentino and the Polo brand and asked for some suggestion. She replied in a rude manner and say she could hardly compare the brand cause different ppl use wallet differently. Fine. I then request to check for a second item whether there is new one before making my mind to purchase one, she stared at me and said "ah girl, I can't check this one by one for you, you know ??". It was just my second request and she raised her voice and refused to check for me, I was so frustrated with her attitude and decided to walk away. I wanted to check what's the aunty's name but she wasn't wearing her name tag and when I asked for her name, she refused to tell me too. I hope BHG could look into this as it definitely affect our shopping experience and I am just hoping to be respected at least by a counter lady. Cheers.
Richard Low
4
BHG Bugis Junction attracts many shoppers both local & oversea to come over here to select & purchase numerous choices of garments and clothing at affordable discount retail prices during festival 🎎 season like X'Mas & CNY. F&B restaurants & outlets are prominently operate here @ Bugis Junction with many innovative dishes rolling out for this joyous & festival 🎎 season of CNY of Rabbit 🐰🐰.
蚊尾
3
didn’t have my JisuLife Ultra1 9000mAh Handheld Fan - Dark Grey (FA55) - even though showed as in stock online 🥺 was a long hot walk from my hotel…
Kg Goh
5
Amazing experience at this pop up store that sells Pin x clip inside BHG Bugis Junction L2. Staff was incredibly helpful and warmth & their customer service was outstanding.They are able to help me find items that met my needs & budget. I specially like their bracelets & earrings.Products quality was good.I highly recommend anyone who wants a stress free shopping experience to patronise the shop.Will definitely returned back.
Hartono Harjono
5
Tree storey department store inside bugis junction. Selling daily product including baby / kids needs. Baby / kids stuff are at 3 floor (refer to photos). I always go here to get stuff for my toddler. Expect crowded when weekend. Overall it's good buy.
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