Bugis Junction β€’ Food β€’ Parking

Rating Summary

3.8

30 reviews

5
93%
4
100%
3
93%
2
87%
1
80%

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Reviews for BHG Bugis Junction

Sha Ron

Sha Ron

1

A very bad shopping experience. Their prices were high and welcia and BHG are not the same..i cannot make payment together. When closing down, they should maintain the 20% discount. Word of advice- dont buy baa baa sheepz items if dont have 20% unless u urgently in need of the items

Wendy Tan

Wendy Tan

5

During the festive season, everyone is busy, but the Crocodile sales associate provided excellent service and offered great advice on what size to choose. She was very friendly and patient. Thank you ☺️

Lisa T

Lisa T

5

Good quality bath towels and bedsheets are on sale. I got mine with 20% discount. Staff are helpful here πŸ™ŒπŸ» …

Lee Antony

Lee Antony

5

Did shopping at the Goldlion counter and was served by Jonas. The young man was very patient and explained the different type of fabric of those shirts and pants on offer. He even went on to find the exact length size of the pants I wanted. We were very pleased with his professionalism and customer service. We had a wonderful shopping experience at BHG Bugis Junction. Please keep up Jonas (from Goldlion) πŸ‘

Hussain Thasveena

Hussain Thasveena

5

I had a wonderful experience with Origani facial products, and I’m truly impressed with the results! The products feel luxurious and gentle on the skin, leaving it refreshed, smooth, and glowing. A big thank you to Shasha for her exceptional service β€” she was knowledgeable, patient, and genuinely helpful. She took the time to explain the products and made the whole experience very pleasant. Her friendly, jovial and professional approach made a big difference. Highly recommend both the products and the service!

Aliyah Kwa

Aliyah Kwa

5

Customer Service Manager Ang Wei and the staff were so accommodating. I had a horrible experience with the brand Origani, and they helped me expedite the refund quickly. So so thankful.

Paul Sim

Paul Sim

4

I always like to come to Bugis Junction and BHG. Especially when there are sales going on. There are many nice eateries here, with lots of choices. Today, the crowd is light, so there's no wasted time waiting. Happy shopping!

Sagi Baskaran

Sagi Baskaran

3

A pretty standard shopping center with low-mid range items and many less familiar brands. There were quite a few items on sale, but nothing extraordinary.

J. Sim

J. Sim

5

Great department store. You can find almost anything. They were having a sale today, and the clerk did his best to find my shoe size, even going back to the storeroom several times to confirm they did not have it. He really went out of his way to help. Very nice staff.

Kai Poh

Kai Poh

1

If I could give a zero rating, I would. Too bad the lowest it can get is one star. BHG standards have dropped tremendously since its early days. To tackle one of the issues (slow-moving lines at the cashier), they introduced self-check kiosks for payment. I tried it for the first time today to purchase a bag at the Bugis outlet, after the cashier advised me to do so as there was a line at the manned counter and some of the customers were making redemptions, which was taking a while. I managed to make payment successfully and went home happily with my new bag. Unfortunately, upon reaching home, which took me an hour's journey, I realized the anti-theft tag was still on the inside of the bag (the type that bursts red ink if it's not removed by a proper device). Obviously, I can't remove it as I don't have the device, so now I have to travel another hour back to the shop to have it removed. I wonder how long the queue is going to be tonight. I would have appreciated it if the cashier had reminded me about the anti-theft tag when directing me to the self-checkout kiosks. Or, perhaps, have some signage around the kiosks to remind customers about this issue. I wouldn't be so pissed if not for the fact that the cashier was so unhelpful and there were other promoters/staff at the bag section just standing around and not offering any assistance whatsoever. I know there may be some helpful staff in BHG, but I have just never encountered any myself. I won't be trying my luck (with helpful staff) or wasting my time again with this Bugis BHG store.