2 of my hydroflask mugs started condensing so I contacted Hydroflask directly to enquire on the lifetime warranty guarantee. They directed me to bratpack to drop the items off for review and subsequently a 1 for 1 exchange if applicable.
Justin was amazing through the entire process from explaining the timeline and the resolution if my mugs were indeed faulty. In about 2 weeks he called me to let me know I could get an exchange and even helped me set aside the colours for me to pick up.
To highlight that I didn’t even purchase the mugs from them originally so I have never been their customer, but yet their service was top notch. Happy to return as a paying customer for my next purchase.
August 19, 2025
Zero stars if possible.
Staff was super rude. Went there to collect my bag and she didn't know anything and asked me back ‘how should i know this is my first day of work’.
Evenso she should have ask in a nicer tone and ask for my name/ number/ email for collection. She is in her black outfit, around 145-147cm.
August 19, 2025
Good deals!
August 19, 2025
On sale now
August 19, 2025
Staff is very helpful and accommodating
August 19, 2025
TraDE IN your old jeans for $50 off
August 19, 2025
Poor service, a man wearing glasses. No patience of serving customer. Explaining with a poor attitude. Will not visit again.
August 19, 2025
This outlet staff quiet rude sia .Step in all the staff face look like we owe them money . Ridiculous service
August 19, 2025
Good customer service
August 19, 2025
Nice and friendly staff! brought 3 pieces of jean, one of it need to customise. it even help us to sent to the nearest outlet near our house.
August 19, 2025
It was an enjoyable shopping session yesterday at this Levi’s outlet. I am grateful to Ms Angie for assisting us to choose our jeans and give us tips for our care in the jeans.
August 19, 2025
Happened to chance upon their 1-for-1 offer and decided to get a pair. It's so worth it! They didnt have the size I wanted but nonetheless I got 1 with a size bigger and left. So when I reached back office i accidentally threw the receipt away! I called up Raffles City branch to check size but they too, no size however City Sq mall has it. they also told me they dont do reprinting of receipt. I called up bugis again and the staff by the name Wong said he's able to help print a note and sign on it for my exchange at CT Sq!!! Awesome customer service!!☆☆☆☆☆
August 19, 2025
It was at bugis outlet at level 1. I went to the shop browsing around. Had good customer service from a lady name Marciel Carreon.She had nice personality and warm smile...very helpful in recommending the jeans pants and i bought it as felt confortable after trying it...thanks Marciel for making my shopping trip a happy experience.🙂 …
August 19, 2025
Purchased a 300 dollar pair of jeans here 2 days ago and tried to return it because of wrong sizing but it was disapproved because of a vague policy on returns on how worn it was. I literally purchased these jeans 2 days ago, and the size that the same store reps recommended to me was not the right size. Very bad customer service for this store and no empathy from the store managers.
August 19, 2025
The Pinoy staff very arrogant, unpleasant service from this outlet.
August 19, 2025
It seems like Levi's items no longer fit me so well. Tried 3 items, and unfortunately, they either didn't fit me well or didn't look good on me. The staff gave me a rude uh-huh when I told her sorry, it doesn't fit me. First of all, I apologised for wasting your time. Secondly, this is the second time a Levi's staff showed such a sassy attitude. No longer going to give Levi's a chance.
August 19, 2025
The worst flower shop.
Plz dont buy anything here.
August 19, 2025
More like a gift shop than a florist. The selection of real flowers is a joke
August 19, 2025
The flowers charges are way too expensive. You can get it half price at other florist shop.
August 19, 2025
Flowers look nice, but the price is rather on the expensive end...
August 19, 2025