One of the best LAC OUTLET which i went before , the manager Adele is friendly, sweet and very knowledgeable with the product and i am super impressed and will recommend my friend to go Bugis to look for her . Keep it up !
August 19, 2025
First time visit LAC outlet at bugis, so being serve by a friendly staff Adele. She was knowledgeable and helpful. Thumbs up, and keep up the good work.
August 19, 2025
I have been to Lac bugis junction many times. I have been served by Adele and occasionally Shing Ting. Their knowledge of the products are very good and very willing to help the customers.
August 19, 2025
I highly recommend Adele for her exceptional service. I was impressed with her professionalism and high skill in product knowledge. She will provide the best recommendations that suit your needs.
August 19, 2025
I was served by two beautiful ladies who are not only knowledgeable about the products but are patient to my queries, kudos to Jamie and Adele.well done.
August 19, 2025
Linda Yeo was very helpful and patient to help explain the maximum benefits a member can get for various promotional packages that the company was having during the CNY period
We didn't feel pressurised to make the purchase in anyway and we are happy with her service.
August 19, 2025
Adele, you're not just selling products, you're providing exceptional customer service with a smile! Keep shining!"
Your passion and knowledge about the products really show. You're an asset to the team!
I just wanted to say thank you for your help and patience. You made my shopping experience so much more enjoyable!
August 19, 2025
I just went to this store hoping to have a pleasant greeting, wanting to just buy a shoe to just being rudely treated. What a waste.
August 19, 2025
I tell the dude I want to buy a Power ranger bag, end up she gave me a plastic bag. Then that dude gave me an offer to buy the shop, of course I declined because I heard one of the workers there said the job is 'sai kang'.
August 19, 2025
Justin is such a friendly and helpful sales. He made out shopping experience a joyous one ;).
August 19, 2025
This feedback is about bratpack website not a store. Not recommend to buy from website,Poor customer service. I received wrong items, emailed twice get no answer, chat from online is unhelpful as well, just a robot keep repeat same thing.
August 19, 2025
Purchase an item on their store and it came defected. Emailed the company regarding an exchange and there is no response. Customer service is non existent. Please avoid purchasing items on their website.
August 19, 2025
Their online business is not operating with customer service in mind. No proper return/exchange policy can be found; emailed multiple times for a way to exchange unsuitable purchased product but no response.
August 19, 2025
really good and friendly service here!! Uncle Justin was very helpful and gave really good recommendations and he was very polite as well 👍🏻👍🏻👍🏻👍🏻 …
August 19, 2025
Awesome sales person whom was very polite and helpful. Gave me polite and prompt replies.
August 19, 2025
There is no price tag for Native shoes. Am I supposed to take the shop assistants word on what the price is? Is there no transparency in pricing?
Isn't there a law to protect consumers?
August 19, 2025
cant even get through to the number. when the call connects, just hear a high pitch ringing tone for one minute before call cuts off. my bag has been sent here for warranty repair for 3 weeks with no response. i just want my bag repaired!!!
August 19, 2025
They have good selection of shoes brands and some accessories too like backpacks and clothing.
August 19, 2025
Zero stars if it was possible.
Purchased a bottle from this outlet on 21/07/2024
Justin offered 20% off for the bottle and 10% for the bottom cover of the bottle if only the transaction was by cash.
So I went to retrieve the cash. He assured me that the bottle is new and asked me to check with the cover on. I trusted his and hence, I did not open the cover and checked the bottom of the bottle.
To my dismay, the bottle was dented and had a leaky cap. I looked through the receipt again. The remarks was that the bottle was unrepaired hence the 20% off.
Very cunning indeed!
August 19, 2025
Hui Ling Service was very good , super friendly she deserve to get bonus by this week , super outgoing and a good customer service , hope to see you again!
August 19, 2025