tirnasari1
PAZZION Bugis Junction 5
Visited the store on 9 September 2021 and was assisted by lovely Octavia and Jia Xin. Octavia was fast and efficient. Both were warm and friendly. Will definitely come again!
August 19, 2025
Shop Reviews
Read what shoppers say about stores at Bugis Junction.
3,628 reviews
Yang Dorcas
PAZZION Bugis Junction 5
I was looking for a pair of shoes for my sister’s wedding and the lady serving me was warm and friendly. She also did a good job by recommendIng me a good pair of heels! :) Love the service here
August 19, 2025
Chew Christina
PAZZION Bugis Junction 4
Experienced really good service. Staff was very patient in helping me to choose the right shoe size. Will come back again for their comfortable shoes
August 19, 2025
Katie LL
PAZZION Bugis Junction 1
The 20% birthday no more extremely disappointed members not informed on the change in policy. Being a loyal Pazzion member but realised this few years their wedges heel tips quality are getting really very bad. Several of my wedges broke before worn and Pazzion no longer provides the extra heel tips in addition their sole are very slippery and thin. Have switched to Pretty-fit shoes as quality are beta l, non slippery for value for money and their 20% birthday off his a good time to stock up.
August 19, 2025
Elvira N
PAZZION Bugis Junction 5
Beautiful shoes and very helpful staff. Patiently Assist to my daughter to select her princess shoes. Really appreciate attention and accomodating of request.
August 19, 2025
1
Initially 5 stars. However after I confirmed my purchase, Yen wen immediately changed her attitude. Was rude to my mom as well and wants to quickly finish the transaction.
August 19, 2025
Huifen Chuah
PAZZION Bugis Junction 5
Awesome service provided by yen wei & Vivian & octavia, thank you so much
August 19, 2025
Giana Livia Sulistyo
PAZZION Bugis Junction 4
Nice place with good service from staff there. Looking forward to buy another pair here
August 19, 2025
Tham Poh Jing
PAZZION Bugis Junction 1
Bad service. Totally not helpful, unable to login the membership so can't redeem birthday month voucher.
August 19, 2025
Jessie
PAZZION Bugis Junction 1
Very bad attitude from the staff, I was in the store for less than 15 mins and felt like I was forced to make a decision the whole time. Didn’t bother to answer my question when I was deciding between sizes. Left a really bad taste even though I still purchased it as Pazzion shoes is so comfy. Hope the management take action on this
August 19, 2025
Chua Chua
PAZZION Bugis Junction 5
We were at the bugis outlets and yen wei is a very helpful and friendly sales person. Serve us with all the great needs even thought my girlfriend is not around. Kudos to the staff.
August 19, 2025
Vietnam Locals
PAZZION Bugis Junction 5
Nice staffs even our shoes not availale on their store even from online. But friendly smily helped us to find others.
August 19, 2025
ning hou
PAZZION Bugis Junction 1
I wouldn’t even rate it 1 star if I could. Rarely have experience like this in Singapore. This brand is not the same as they used to be. Bought this pair of sneakers from another shop on 12 Nov and kept in shoe cabinet for 3 days and never worn them. On 14 Nov, I wanted to change to another colour and rang the shop knowing they only have it in silver. They told me I could get shoes exchanged at Bugis Junction as they have the other colour stock. So I came to the shop to exchange on 15 Nov and was told they can’t exchange for me as there’re footprints in the shoes. Only after they said, I checked carefully and saw light footprints deep inside both shoes. It could be from anyone who tried the shoes as Pazzion don’t require customers to wear socks when trying on shoes. So had a phone call with their “Manager JJ” upon my request, I acknowledge that I probably should have checked the shoes more carefully when purchasing. She ignored the fact that I didn’t wear them at all, refused to acknowledge that the footprints could be from anyone who tried them on and their staff might also have missed it. She refused to listen to any fact but insisted “You checked the shoes before purchasing and you worn them, you can take them back”. Furthermore they showed no regrets on the fact that I paid full price on a pair of shoes that have footprints on. 1. There are footprints on the shoes, as I didn’t not wear the shoes, they belong to others. Both their staff and I missed it coz they are barely noticeable. It’s not fair for any customer to pay full price for a pair of shoes with other people’s footprints in. 2. There’s no customer services from Pazzion, they are rude, they don’t listen to customers and don’t respect facts. Of course, don’t acknowledge their own mistakes too. 3. Lesson learnt to myself and reminder to all Pazzion customers - check shoes extremely carefully before purchasing. Check every detail you can think off unless you won’t exchange at all.
August 19, 2025
Therisha Martin
PAZZION Bugis Junction 1
I was very excited to purchase the Taryn espadrilles when I saw them online. So, when I went to the store, I tried one shoe on, loved it, and told the staff I was going to take it. She then went into the back room to get a new pair. I checked it quickly, and she confirmed that I was getting the correct size. However, upon getting home, I noticed that the outsoles of both shoes were already dirty, as well as the midsoles. I was so disappointed, as I had been really looking forward to these shoes. Please take your time inspecting the items before you pay for them! I'm worried they might refuse to exchange them since the shoes are already dirty.
August 19, 2025
Jenny Chai
Q M Dental Centre Bugis Junction 5
Dr Edward was extremely patient and professional in explaining my situation. The clinic is clean and comfortable, the flow is neat and efficient. It is almost zero waiting time. Very nice work done for my chipped front tooth. I’m very happy and satisfied with the service.
August 19, 2025
cheyne goh
Q M Dental Centre Bugis Junction 5
Dr. Lee has handled my crown and gum problem since Feb 2023. He is careful, professional & he explained the details well before the procedure. He also do responds to my email whenever I have a question. The front desk, Mary is also very helpful and friendly. Although the price is a bit higher, but its all worth it! Overall, a great experience! Thank you Dr.Lee & Mary, and all the other staffs!
August 19, 2025
Jia Ling
Q M Dental Centre Bugis Junction 1
Dr Maria Sherilyn needs a raise! She must not have enough for her to charge $357 for scaling and polishing …
August 19, 2025
Vanesa Pagsisihan
Q M Dental Centre Bugis Junction 5
My son had been complaining of his painful upper molar a few weeks back. He was scared to see a dentist. We were so happy with how Dr. Lee handled him on his first check up. Dr. Lee was very patient with my 8-year old boy and he managed to calm him down during the whole check up. He was both very friendly and firm with his instructions and explanations to my son, which my son did understand and follow post check-up. Big thank you, Dr. Lee! And BIG SHOUT out to Mary, for being so encouraging and accommodating!!! 💪🥰🙏💚
August 19, 2025
Went in looking to just do scaling and polishing and stain removal, came out with a $208 (before GST) bill: - Sterilization and Disposables = $18 (standard charge for Q&M) - Consultation, scanning & digital records = $50 (first time I've ever been charged for this by Q&M since 2015) - Scaling & Polishing = $100 (highest I've ever been charge for this) - Prophyjet (Stain Removal) = $40 (same as last Q&M visit) While I was with Dr Maria Sherilyn, I rejected an X-ray and rejected the fluoride paste, but then after the scaling, stain removal and polishing was done, she told me that first time consultations at the Bugis clinic come with a 3D mouth scan. It sounded like I had already paid for it, so of course I went ahead, but now I think that's the reason I paid the $50 consultation. The counter staff did mentioned the scan when I remarked that the bill was so high. Lessons learnt: 1. Never see Dr Maria Sherilyn again. No wonder it was so easy to book an appointment with her. 2. Never visit Q&M Bugis again. They seem keen to provide services like 3D scans even when there is no problem to solve.
August 19, 2025
Kelly Ng
Q M Dental Centre Bugis Junction 5
My doc was Dr Tay Eu-Jin, I'm so glad to have my teeth extracted by him. He was very gentle with me and took time to comfort me knowing that I was super nervous. Such personable doctor is hard to come by and I’m so fortunate to be able to have him as my dentist! An otherwise ordeal for me became a pleasant experience without much stress. The surgery is definitely a job well done, and from now on, I know I can always rely on Dr Tay for any dental treatments as I trust that I will be in very good hands! Thank you Dr Tay and the team here in Q&M Bugis!
August 19, 2025