Bugis Junction • Food • Parking

Shop Reviews

Read what shoppers say about stores at Bugis Junction.

3,628 reviews

Kanna Navaneethan

Kanna Navaneethan

Chic Fever
1

Don't buy anything in this store!! Be careful!! I asked for a refund on the item, but they refused. This shop and the auntie are both scammers. They said, "This is $30!" but the actual price was $36. So rude! I don't recommend this store!!

August 18, 2025

Alita

Alita

Chic Fever
1

This shop is not even worth one star. The Limited Edition Box is a scam. Some of the items are not inside, although the box says so. The service is very bad as well. The auntie's attitude is quite bad. It's not mentioned in the store or by the staff that newly purchased items cannot be refunded. The items are of cheap quality and are not worth buying. This shop and auntie are both scammers.

August 18, 2025

Hantu Fantasy

Hantu Fantasy

Chic Fever
1

I bought two of the Dynamic Gift Box and opened one. The products looked used, and the poster was damaged. I went back to the store to ask for a refund for the other unopened box, and the lady said that once the items were keyed into the system, they could not be refunded. She did not even offer to take a picture to show the boss or offer any alternatives. I work part-time as a retail assistant as well, and I know that it could be refunded. It's either she was lazy or she just couldn't be bothered. Also, at first, I was only going to get one, but she insisted on buying a second one for a discount. Not recommended.

August 18, 2025

Suresh Kumar

Suresh Kumar

Chic Fever
5

Great place 👌 bought many small trinkets and stuff for friends and myself …

August 18, 2025

Yong Shana
5

Ripples has the cutest prints! I love buying their cute prints!

August 18, 2025

Angus
2

Clothes are of decent quality, but the customer service really can be better. The staff complain about the customers so loudly that it can be heard in the dressing room...

August 18, 2025

Poh Elson
1

Lousy Delivery Service. I ordered on Feb 4th, intending to wear it for the first day of Chinese New Year. As of today, Feb 18th, I have not yet received it, and an email was sent to me asking for my review. So I'm leaving this 1-star review for not even receiving my clothes.

August 18, 2025

Kit Yau
1

I used to patronise this retail shop at Bugis Junction since before 2019. I was even issued with a privilege card. I liked the T-shirts with meaningful words and good quality. I have been buying from them all these years, even buying more to keep. However, recently, when I washed a T-shirt bought in 2021 before wearing it, the armpit area on both sides ripped off at the threaded joints. I've never had this experience in my life. I had another T-shirt, bought on the same bill, that was still in good condition. It was definitely a product defect of that particular T-shirt. I went back to the shop without high expectations of a replacement. The long-time salesperson denied any product defects and claimed that I had kept it for too long. There is nothing she can do. I will never patronise this shop anymore.

August 18, 2025

Game-siao Ah Beng 01

Game-siao Ah Beng 01

craftmen authentic explorer
1

The younger auntie is really having menopause? If you don't have stock, just kindly let me know. No need to make stupid and cheapskate comments. Hello? What's wrong with you?

August 18, 2025

Ken Pek
5

I've been buying my men's short-sleeve shirts from them for nearly 10 years, for as long as they've been at Bugis Junction. They consistently offer the same cool style, quality, and experience. Their shirt designs are well-suited for Singaporean men like myself. This is a rare gem, as it caters to a small-to-medium-sized Singaporean fit. The current market simply sells oversized shirts for men, but not here. Explorer Authentic's designs are also very chic and stylish. This boutique is my go-to for buying short-sleeve shirts. Highly recommended for small-to-medium-sized guys like myself, or men who prefer wearing tight-fitting shirts. P.S. The low reviews here don't do justice to Explorer Authentic. I've been buying from them for years and haven't experienced the negative issues mentioned. As a reader of these bad reviews, you might consider whether they are truly genuine or partially made up by the complainers. For example, I've read about quality or late delivery issues here; however, there's no proof or receipts to substantiate these claims. It sounds more like a competitor trying to smear Explorer Authentic instead.

August 18, 2025

See Mei Qi

See Mei Qi

Y21 Bugis Junction
1

Focus on selling products and avoid provocative speeches.

August 18, 2025

Fei Rui Y

Fei Rui Y

Y21 Bugis Junction
5

The price range at Yacht 21, from $49 to $79, seems slightly higher than those online labels, which typically fall between $29 and $49. I overheard two customers in their 20s telling the assistant it's expensive. Honestly, despite that small price difference, Yacht 21's dress cutting is much better (they fit and feel tailor-made) and they come in 4 sizes. They offer classic customer service, which I really like. The dress material is good too, and some have pockets (I like pockets as they're practical). The rest of the so-called more affordable online labels I've tried are seriously meant for females with a flat chest, or cup A at most. The chest measurement is so small, but the waist is way too loose. Some have both the chest and waist freaking tight, even for a size S (XS/S/M/L). Basically, the cutting is not proportionate and doesn't fit well. Well, congratulations if you have the lamppost body shape. I am glad I found Yacht 21. Something I feel I can wear for a lifetime, whether at work or leisure.

August 18, 2025

TokHungry

TokHungry

Y21 Bugis Junction
1

I have always supported Yacht21 and really liked their products in terms of fit and quality. However, when I visited the Bugis store yesterday, I was definitely disappointed. I was browsing in the store when a staff member (long goldish hair) shoved me to pass me. She did it not once but twice. After I tried on some clothes and approached the counter, she did not acknowledge me or check in with me to see if the items were suitable or if I was interested in purchasing any of them. Not only was I not offered any help or assistance, but the attitude of the staff was really rude and unacceptable. This was really disappointing.

August 18, 2025

Justin
5

Currently, there's a 10% discount sale. Do check out the selected items, which are 50% off. Sales Assistant Katherine was very patient and accommodating. Had a very pleasant experience. 👍🏻👍🏻👍🏻

August 18, 2025

Grace Chua

Grace Chua

Y21 Bugis Junction
1

Extremely bad shopping experience at this outlet. Please review your associate Catherine Lim. She is very rude when serving customers. We were viewing the clothes, and she was urgently trying to rearrange them right in front of us. As we were checking for defects, she urgently wanted to take them back without asking. This behavior is detrimental to the brand, as associates may chase customers away with such bad experiences. The young lady was very detailed and friendly, but it all went downhill when Catherine took over.

August 18, 2025

Zoey Ning

Zoey Ning

Y21 Bugis Junction
5

I had quite a bad shopping experience today at another shop, but I want to say a big thank you to the two staff members today (one a young girl and the other a lady with a golden ponytail) who made my day. I understand it is not easy in the service line, and even though they wore masks, I could feel a sense of warm welcome and friendly vibes from them. They are indeed a gem of Y21, and keep it up! 🫶🏻

August 18, 2025

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