I went to the store in bugis, the staff thankfully wasn't so rude like the review says haha (is it the other outlet ?) I honestly like their dresses, the fabric material is comfortable on the skin, would repurchase again.
Their clothes are also available at Cheris Paya Lebar Square level 1 (near wokhey/ramburger etc) the staff is quite nice over there.
Megan Tan
1
Horrible customer service for its subpar quality of clothes and lacklustre design. Not to mention, overly high prices for something that could potentially be torn after 2 wears. I was in fact scolded for trying on a dress when I chose not to purchase it. If the staff continues to have such behaviour, then it really leaves me to question why there would be changing rooms in the shop?
The owner needs to learn how to hire pleasant staff before they continue to operate this business as customer service is an integral part of a clothing shop, and especially so for one that lacks behind in their quality and design of clothes.
T M
1
Zero to minus stars if there was the option. Horrible experience! I've tried a dress today and wasn't sure about it, when I went to the dressing room to change back, the sales girl shoved me into the changing room! Yes you are reading this correctly, she literally shoved me in! And when I left the store she gave me a nasty glare.
I was planning to come back with my partner for another option, that will never happen now. I will NOT be back!
Tnnew
5
I’m extremely satisfied with the service at the Bugis branch. She was helpful, patient, and assist me in finding the perfect items.
The quality of the dresses is good, and I very happy with my purchased .Her friendly attitude made the whole shopping experience enjoyable. Highly recommend visiting this branch!
可爱仓鼠视频
1
Would had rated 0 star if google allows, one dishonest auntie with boy-ish hair cut sold me light coloured dress that’s have stained because is the last pcs of the size i wanted she told me that it can be washed off… after 4 attempts of washing the dress the stain is still there. very disappointing & dishonest seller. i will nvr be there again. very bad experience.
Marcus Chin
1
Basket has a lot of bad reviews, but still wants to do business. Tell your Bugis staff to wash herself after doing business. *snorts*
Lydia Nurwati
1
Please, hire good people. Don't hire staff who make fun of customers' sizes at your Bugis outlet. It's as if they own the store, when they are just salespersons. They need to mind their manners.
KittyandFluff288
1
Rude. Inappropriate behaviour. Condescending salespeople. Discriminatory. If you can't do your job well as a salesperson, don't bother working at all.
Krish
1
This shop actually deserves 0 stars, but Google requires one star for a review. This is my first Google review, and it's for this shop. On November 25th, around 5 PM, I went to this shop and tried 5 pieces. I decided not to buy any, because none of them were to my liking. The shop staff hissed or made weird remarks at my decision not to buy anything. If trying means one must buy, perhaps you could state it clearly in your shop. Extremely disappointed with the shop's service.
Jordan Jun Ong
1
Wifey wanted to try on a purple dress, but her size was not available on the rack. The salesgirl refused to get her size in purple and asked her to try the white dress, which was in her size. Wifey then asked her if the white dress in her size fit her, could she then try on the purple one in her size. "No" was the answer. So, how was my wifey supposed to know whether the purple dress would suit her? "Company policy" was the reply. It looks like company policy has earned your shop many 1-star reviews.