rakesh shinde
Collection is good but salesgirl/owner whoever’s attend store has worst attitude towards customer I ever experienced in Singapore.
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Cheris at Bugis Junction serves as a contemporary fashion destination specializing in dresses, shoes, and accessories, occupying #02-06 on the second level where style-conscious customers discover carefully curated collections that blend current trends with timeless elegance. This fashion retailer focuses on women's clothing and accessories, offering diverse selections that cater to various occasions and personal styles, from casual everyday wear to sophisticated pieces suitable for professional and social events, making it a go-to destination for fashion enthusiasts exploring Bugis Junction's vibrant retail landscape.
The store's comprehensive collection emphasizes quality and style accessibility, featuring an array of dresses that span seasonal trends and classic silhouettes, complemented by footwear options ranging from comfortable casual shoes to statement pieces that complete contemporary looks. Accessories round out the offerings with carefully selected items that enhance personal style and provide finishing touches for complete outfits, ensuring customers can discover coordinated pieces that reflect their individual fashion preferences while staying current with evolving style movements.
Operating daily from 11AM to 9PM at 200 Victoria Street, Cheris Bugis Junction benefits from the mall's unique blend of traditional shophouses and modern retail spaces, creating an atmospheric shopping environment that appeals to both local residents and international visitors. The store's strategic location within Bugis Junction's diverse fashion ecosystem, combined with an active social media presence that keeps customers informed about new arrivals and style inspiration, ensures a dynamic shopping experience where fashion discovery meets convenient accessibility in one of Singapore's most distinctive shopping destinations.
Operating Hours
Closed
Opens in 2h 30m
Monday
11 AM - 9 PM
Tuesday
11 AM - 9 PM
Wednesday
(Today)
11 AM - 9 PM
Thursday
11 AM - 9 PM
Friday
11 AM - 9 PM
Saturday
11 AM - 9 PM
Sunday
11 AM - 9 PM
Overall Rating
1.1
/
5
Based on 30 reviews
Mall Ranking
#155
Out of 174 shops
Category Ranking
Not enough ratings
Negative Reviews
Kadeen Dumancas
The owner might want to reconsider the staff that she currently has. The 2 ladies at Bugis are very rude, not welcoming and pushy. No wonder there were no customers in their store when the store across them had a lot of people. To the owner, your business is not going anywhere when you have sales people like the current ones that you have.
Geigh Compilation
I was a regular customer and tried to return one skirt today (8th of May 2024) that cannot fit in me but i guess she took picture of me seeing her phone cam facing me. I am so offended of how the clerk: manager/staff treated me. I told her, did you just take picture of me? She said ‘no’ rudely, then i told her, I always buy here. She said, yes i know ( rudely) wah… I am so traumatized, I will not buy here anymore😡
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Not sure if the 3 fitting rooms in the store are for decoration only or what. Somehow, there's a no trying policy implemented and I'm not sure how we are supposed to know the clothes fit without trying first?? By using our non-existent psychic powers?? And it's not like the clothes are dirt cheap. My friend paid $50 for 2 shirts that supposedly wasn't allowed to be tried on (as told off rudely by the lady at the store). Also, the original colors faded off immediately after the first wash and there were white spots magically appearing on the fabric as well. The experience at this shop was truly phenomenal, 10/10 WOULD NOT RECOMMEND.
Saher Kazi
Ridiculous shop who treated us with utmost disrespect. The lady was rude and would deliberately give us clothes that were not in our size ranges (Needed size S, gave me XL) because apparently "we can't fit into them". -Do not go there!
Shreya Bhat
The clothes are nice but the service is pathetic! The sales person refused to let us try dresses we wanted for ridiculous reasons - that the dress has some elastic or that they don’t want us to try the same dress in a different colour. Spoilt our whole experience with them rolling their eyes on us looking at clothes to try from the rack. I don’t get why they work here and why they even allow for trial if they can’t even have patience for 10 mins of service.
Susi Btari
At paya lebar quarter lady staff NOT friendly at all. Went there to buy dress, stated rack sale at $25 somemore i still ask the lady to make sure it's $25 then she proceeds yea. Can't trying the dress even there got changing room. Nvm i bough the dress, went for walk a bit then i realised, she gimme the wrong dress. Go back to store and ask for change and literally see someone trying the dress. but why i can't do that?? End up she telling me the dress not $25 but $40 over dollar smth (i dun rmbr). Then nvm i ask for my money back cuz I'm not willing to top up money for the dress also it's not my fault to begin with. She show me black face, telling me, i can't get my money back also dare to tell me that i lie to her. She accused me take the dress from the shelf behind not from "sale" rack. Until i dare her to check cctv, she dun want, then proceed to gimme the right dress with BAD ATTITUDE. Didn't even bother to give me back the plastik bag. Smh. Literally nightmare
Germaine
Horrible service, worse product quality. Picked 2 shirts from a rack with no 'no trying' sign unlike the other racks with such signs. Went to try, then took another 2 shirts to try from the same rack. Before trying again, auntie staff with low bun said "actually these are not for trying, but i dont know what's wrong with me today I let you try. So faster try, stop coming out and show your friend." in chinese. 1. There's no indication that the clothes are not for trying. 2. There's 3 cubicles, 1 is unoccupied, 2-3 customers the whole time I was there. Is there an issue with me trying for 5-10mins? 3. What's up with the condescending attitude? Bought 2 tops for 50 bucks, went home and hand wash in cold water. Colour immediately faded. Amazing quality. Not sure how they can open a business with products of such quality and with staffs of such attitude.
jsimplyj
Bugis outlet. 1st and will be my last purchase. 25th jan 22 about 7pm, spent more than $100 and definitely not pleased at all. 1. Service staff is rude, evedrops to your private conversation and interupts during decision making 2. I am ok w them recommending the right size but her delivery could have been better, thankfully im not offended by her way of saying im fat and will not fit cause i know i am and i took all the largest size. Her size recommendation is pretty accurate though so i listened. 3. Very unwilling to work/serve and provide options of sizes and colors when requested from her even though she is free. Its a take it or leave it attitude. No size no color? Dont try dont buy. Or juz buy the current one u try even though its not nice cause dont want to go in and take different color for customer to try. 4. Good thing that they did increase the sizes, last time its only for skinny people but now some designs caters for chubby and slight plus size.
Ruby Mesina
Very unfriendly seller. Unhappy face and sarcastic tone.. Want to try another color to see if it will suit me. Ask me to try the one on the rack wiyh another color. She wont take out the stock unless can confirm size can fit. Seller should be accommodating to customers.
ancilla larasati
I wanted to try on clothes and this 1 employee just snatch one of the clothes away saying cannot try on then she throw another clothes to me While I was trying the clothes on she kept saying “does it fit? Does it fit?” Why is she so impatient!?!?! And she nearly open the fitting room that I was in WTH Then I tried on another clothes it doesn’t fit I gave her the clothes back with the hanger and she just snatch it from me then continue using her phone Such a bad customer service I wish I could give 0 stars lol
HuiZ H.
Extremely bad service attitude by this short hair auntie. Was trying on this cardigan and she asked "is it ok?" I replied "it's too tight" and she said "sorry lorh some people don't find it tight at all" Excuse me ? What kind of reply is that? Was planning to buy a pair of pants from her but walked out straight away. Worst service ever.
Yoona Jung
I went here to try on a dress, and the staff would not let me try it on since they said it would not fit me. Later on I tried it myself and it fit just fine, but I do not know why the staff was insisting. Bad service in general.
Sarah Yeoh
Very nice flowery dress discount was good like 2 for $30 at reasonable price but the sales girl is very aggressive and push a lot of clothes for me to try just like any other shops in the Bugis Junction neighbourhood.
meimeikee kee
The quality of the clothes and the service is not worth of the price paid. Threading alot drop, zip is not smooth.It is just like a taobao product.
Ramesh Shah
Collection is good, but the salesgirl/owner, whoever was attending the store, has the worst attitude towards customers I have ever experienced in Singapore.
Mei Kee Kee
The quality of the clothes and the service is not worth the price. A lot of threads come loose, and the zipper is not smooth. It is just like a Taobao product.
Sara Yeoh
Very nice flowery dress. The discount was good, at 2 for $30, and the price was reasonable, but the sales girl was very aggressive and pushed a lot of clothes for me to try, just like any other shops in the Bugis Junction neighbourhood.
Yuna Ng
I went here to try on a dress, and the staff would not let me try it on, as they said it would not fit me. Later on, I tried it myself, and it fit just fine, but I do not know why the staff was insisting. Bad service in general.
Hui Zhen Ho
Extremely bad service attitude from the short-haired auntie. I was trying on this cardigan, and she asked, "Is it okay?" I replied, "It's too tight," and she said, "Sorry, some people don't find it tight at all." Excuse me? What kind of reply is that? I was planning to buy a pair of pants from her but walked out straight away. Worst service ever.
Anisah Larasati
I wanted to try on clothes, and an employee just snatched one of the clothes away, saying I couldn't try it on. Then she threw another item to me. While I was trying the clothes on, she kept saying, "Does it fit? Does it fit?" Why is she so impatient!?!?! And she nearly opened the fitting room that I was in. WTH! Then I tried on another item, but it didn't fit. I gave her the clothes back with the hanger, and she just snatched it from me, then continued using her phone. Such bad customer service. I wish I could give 0 stars, lol.
Mei Ruey Sze-Na
Very unfriendly seller. She had an unhappy face and sarcastic tone. I wanted to try another color to see if it would suit me. She asked me to try the one on the rack, even though I wanted a different color. She wouldn't take out the stock unless I could confirm the size would fit. Sellers should be accommodating to customers.
Jay Sim Jie
Bugis outlet. First and will be my last purchase. On January 25, 2022, at about 7 PM, I spent more than $100 and was definitely not pleased at all. 1. The service staff was rude, eavesdropped on my private conversation, and interrupted during decision-making. 2. I am okay with them recommending the right size, but her delivery could have been better. Thankfully, I'm not offended by her way of saying I'm fat and will not fit, because I know I am and I took all the largest sizes. Her size recommendation was pretty accurate, though, so I listened. 3. She was very unwilling to work/serve and provide options for sizes and colors when requested, even though she was free. It's a "take it or leave it" attitude. No size, no color? Don't try, don't buy. Or just buy the current one you try, even though it's not nice, because she didn't want to go in and take different colors for the customer to try. 4. A good thing is that they did increase the sizes; last time, it was only for skinny people, but now some designs cater for chubby and slight plus sizes.
Jermaine
Horrible service, worst product quality. Picked 2 shirts from a rack that had no 'no trying' sign, unlike other racks that did. Went to try them on, then took another 2 shirts from the same rack to try on. Before trying them on again, an auntie staff member with a low bun said in Chinese: "Actually, these are not for trying, but I don't know what's wrong with me today; I let you try. So, hurry up and try; stop coming out and showing your friend." 1. There was no indication that these clothes were not for trying. 2. There were 3 cubicles, one was unoccupied, and only 2-3 customers were present the whole time I was there. Was there an issue with me trying clothes for 5-10 minutes? 3. What was with the condescending attitude? Bought 2 tops for 50 bucks, went home and hand-washed them in cold water. The Colour immediately faded. Amazing quality. I'm not sure how they can operate a business with products of such poor quality and with staff with such an attitude.
Susi Batrisya
At Paya Lebar Quarter, the lady staff was not friendly at all. I went there to buy a dress. It stated "rack sale" at $25, and I even asked the lady to confirm it was $25, and she said yes. I couldn't try on the dress, even though there was a changing room available. Nevertheless, I bought the dress. After walking around for a bit, I realized she had given me the wrong dress. I went back to the store to ask for an exchange and literally saw someone trying on the dress. But why couldn't I do that? She ended up telling me the dress was not $25 but over $40 (I don't remember the exact amount). At that point, I asked for my money back because I wasn't willing to pay more for the dress, and it wasn't my fault to begin with. She gave me a "black face" (an angry look), telling me I couldn't get my money back. She even dared to accuse me of lying to her. She accused me of taking the dress from a shelf behind, not from the "sale" rack. When I dared her to check the CCTV, she refused. She then proceeded to give me the correct dress with a very bad attitude. She didn't even bother to give me back the plastic bag. Shaking my head. It was literally a nightmare.
Shriya Bhat
The clothes are nice, but the service is pathetic! The salesperson refused to let us try on dresses we wanted for ridiculous reasons—for example, claiming the dress had elastic or not wanting us to try the same dress in a different color. This spoiled our whole experience, especially when they rolled their eyes at us as we looked at clothes to try from the rack. I don't understand why they work here or why they even allow trials if they can't even have the patience for 10 minutes of service.
Sahir Kazi
Ridiculous shop that treated us with utmost disrespect. The lady was rude and would deliberately give us clothes that were not in our size ranges (Needed size S, gave me XL) because apparently "we can't fit into them". Do not go there!
Tan Wei Ling
Not sure if the three fitting rooms in the store are for decoration only or what. Somehow, there's a no-try-on policy implemented, and I'm not sure how we are supposed to know the clothes fit without trying first? By using our non-existent psychic powers? And it's not like the clothes are dirt cheap. My friend paid $50 for two shirts that supposedly weren't allowed to be tried on (as told off rudely by the lady at the store). Also, the original colors faded immediately after the first wash, and there were white spots magically appearing on the fabric as well. The experience at this shop was truly phenomenal, 10/10 WOULD NOT RECOMMEND.
Kadeen Duran
The owner might want to reconsider the staff she currently has. The 2 ladies at Bugis are very rude, not welcoming, and pushy. No wonder there were no customers in their store when the store across them had a lot of people. To the owner, your business is not going anywhere when you have sales people like the current ones you have.
Kai Compton-Leigh
I was a regular customer and tried to return a skirt today (May 8, 2024) that didn't fit me, but I suspect she took a picture of me as I saw her phone camera facing me. I am so offended by how the employee treated me. I asked her, "Did you just take a picture of me?" She rudely said "no," then I told her, "I always buy here." She rudely replied, "Yes, I know." I am so traumatized; I will not buy here anymore.😡
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