Bugis outlet. 1st and will be my last purchase. 25th jan 22 about 7pm, spent more than $100 and definitely not pleased at all.
1. Service staff is rude, evedrops to your private conversation and interupts during decision making
2. I am ok w them recommending the right size but her delivery could have been better, thankfully im not offended by her way of saying im fat and will not fit cause i know i am and i took all the largest size.
Her size recommendation is pretty accurate though so i listened.
3. Very unwilling to work/serve and provide options of sizes and colors when requested from her even though she is free. Its a take it or leave it attitude. No size no color? Dont try dont buy. Or juz buy the current one u try even though its not nice cause dont want to go in and take different color for customer to try.
4. Good thing that they did increase the sizes, last time its only for skinny people but now some designs caters for chubby and slight plus size.
Ruby Mesina
1
Very unfriendly seller. Unhappy face and sarcastic tone.. Want to try another color to see if it will suit me. Ask me to try the one on the rack wiyh another color. She wont take out the stock unless can confirm size can fit. Seller should be accommodating to customers.
Germaine
1
Horrible service, worse product quality.
Picked 2 shirts from a rack with no 'no trying' sign unlike the other racks with such signs.
Went to try, then took another 2 shirts to try from the same rack. Before trying again, auntie staff with low bun said "actually these are not for trying, but i dont know what's wrong with me today I let you try. So faster try, stop coming out and show your friend." in chinese.
1. There's no indication that the clothes are not for trying.
2. There's 3 cubicles, 1 is unoccupied, 2-3 customers the whole time I was there. Is there an issue with me trying for 5-10mins?
3. What's up with the condescending attitude?
Bought 2 tops for 50 bucks, went home and hand wash in cold water. Colour immediately faded. Amazing quality.
Not sure how they can open a business with products of such quality and with staffs of such attitude.
Shreya Bhat
1
The clothes are nice but the service is pathetic! The sales person refused to let us try dresses we wanted for ridiculous reasons - that the dress has some elastic or that they don’t want us to try the same dress in a different colour. Spoilt our whole experience with them rolling their eyes on us looking at clothes to try from the rack. I don’t get why they work here and why they even allow for trial if they can’t even have patience for 10 mins of service.
Kadeen Dumancas
1
The owner might want to reconsider the staff that she currently has. The 2 ladies at Bugis are very rude, not welcoming and pushy. No wonder there were no customers in their store when the store across them had a lot of people.
To the owner, your business is not going anywhere when you have sales people like the current ones that you have.
Susi Btari
1
At paya lebar quarter lady staff NOT friendly at all. Went there to buy dress, stated rack sale at $25 somemore i still ask the lady to make sure it's $25 then she proceeds yea.
Can't trying the dress even there got changing room.
Nvm i bough the dress, went for walk a bit then i realised, she gimme the wrong dress. Go back to store and ask for change and literally see someone trying the dress. but why i can't do that??
End up she telling me the dress not $25 but $40 over dollar smth (i dun rmbr). Then nvm i ask for my money back cuz I'm not willing to top up money for the dress also it's not my fault to begin with. She show me black face, telling me, i can't get my money back also dare to tell me that i lie to her. She accused me take the dress from the shelf behind not from "sale" rack. Until i dare her to check cctv, she dun want, then proceed to gimme the right dress with BAD ATTITUDE. Didn't even bother to give me back the plastik bag. Smh. Literally nightmare
Geigh Compilation
1
I was a regular customer and tried to return one skirt today (8th of May 2024) that cannot fit in me but i guess she took picture of me seeing her phone cam facing me. I am so offended of how the clerk: manager/staff treated me. I told her, did you just take picture of me? She said ‘no’ rudely, then i told her, I always buy here. She said, yes i know ( rudely) wah… I am so traumatized, I will not buy here anymore😡
Saher Kazi
1
Ridiculous shop who treated us with utmost disrespect. The lady was rude and would deliberately give us clothes that were not in our size ranges (Needed size S, gave me XL) because apparently "we can't fit into them".
-Do not go there!
-
1
Not sure if the 3 fitting rooms in the store are for decoration only or what. Somehow, there's a no trying policy implemented and I'm not sure how we are supposed to know the clothes fit without trying first?? By using our non-existent psychic powers??
And it's not like the clothes are dirt cheap. My friend paid $50 for 2 shirts that supposedly wasn't allowed to be tried on (as told off rudely by the lady at the store). Also, the original colors faded off immediately after the first wash and there were white spots magically appearing on the fabric as well.
The experience at this shop was truly phenomenal, 10/10 WOULD NOT RECOMMEND.
ancilla larasati
1
I wanted to try on clothes and this 1 employee just snatch one of the clothes away saying cannot try on then she throw another clothes to me
While I was trying the clothes on she kept saying “does it fit? Does it fit?” Why is she so impatient!?!?! And she nearly open the fitting room that I was in WTH
Then I tried on another clothes it doesn’t fit
I gave her the clothes back with the hanger and she just snatch it from me then continue using her phone
Such a bad customer service
I wish I could give 0 stars lol