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Rating Summary

3.8

20 reviews

5
90%
4
100%
3
90%
2
80%
1
70%

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Reviews for Heart To Heart Jewellery

Candy Teong Candy Teong

Candy Teong Candy Teong

5

Affordable prices, good service, and our own unique custom models. . . 🥳 …

Joshua Gan

Joshua Gan

5

The lady named Li Yin is friendly and patient. She provided good service. The first time was to get an engagement ring. And then we went to her for the wedding bands. She's honest and willing to help. I will go to her again when I wanna buy jewelry.

Jasper Chua

Jasper Chua

5

Great experience buying my engagement ring here. Staff Li Yin, was incredibly patient and helpful when recommending the different types and grades of the diamonds. 10/10 will recommend to friends!

T S

T S

1

Bad attitude from lady with black shoulder length hair. There was no customer and she was not doing anything so I asked if there’s a pharmacy near by. She did not even bother looking up. if looking for moissanite, you’re better off buying from Etsy or other online stores. They offer unique custom pieces for around the same price or cheaper unlike their tacky common design. PS. I was waiting for my mom to finish shopping outside Iora so I had a good view of their counter. There was a couple who came to view the shop but the rude lady wasn’t even around to serve them. She disappeared for a good 20 mins at 4.10pm. Not sure why anyone would hire someone with bad attitude who don’t even bother doing their job properly.

h y

h y

5

I had the pleasure time during my recent purchasing experience, and I couldn't be happier with the service she provided. Liyin's kind and patient demeanor made the entire process smooth and stress-free. No hard selling at all🥹🥹 She took the time to understand my needs and preferences, answering all my questions with a depth of knowledge that truly impressed me. I highly recommend Liyin to anyone seeking exceptional customer service.

Nurin Syahirah Azman

Nurin Syahirah Azman

5

We had a good experience with the salesperson, Li Yin. She has helped us with her knowledge. Highly recommended for couples to get their rings customisation here.

Clara Ng

Clara Ng

5

Exceptional service! The girl went above and beyond to ensure I felt valued and understood as a customer.🥺 If you're looking for top-notch service and beautiful jewelry, go to this shop and look for Liyin!! …

Justin Wong

Justin Wong

1

Staff mentioned 50% off on name customised necklace a few days ago. Upon contacting customer service to see if the promo is still up, their response was just to visit the store. When i travelled down to their store, they mentioned there was no more promo. Wasted my time, exceptionally poor attitude from the customer service. Had they mentioned the promo wasn’t available anymore upon asking, we will not make the wasted trip down.

Athena Michael

Athena Michael

1

Horrendous service. The service staff at this outlet needs a lesson on customer service. Had passed by and asked for directions, instead of politely responding was met with eye rolls, terribly rude tone and dismissive attitude. If the aim is to attract customers, then service staff need to first learn how to be polite to customers.

陈秀珍

陈秀珍

5

She was very detailed, patient and catered to our budget accordingly. Highly recommended!