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Rating Summary

4.4

30 reviews

5
93%
4
100%
3
93%
2
87%
1
80%

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Reviews for Samsung Experience Store

Teo Soon Seng

Teo Soon Seng

5

I went to the Samsung shop in Bugis. Thank you, Sharon Yim, for providing very good service by helping me with my Samsung phone. I had problems with my old phone, and Sharon helped me resolve them. Thanks again 😊

Leong Ann

Leong Ann

5

I was at Samsung Bugis Junction, buying a Samsung A56. Sharon gave me a lot of information about Singtel plans. 😊 Sharon Yim gave very good service. Thanks 😊 Good job! πŸ‘ My family says Sharon Yim is a very patient person. …

Ivy Pang

Ivy Pang

5

Here's the edited review: Hi Samsung, I am a Samsung member. My name is Ivy. This evening, May 3, after work, I went to Samsung Bugis and bought a Samsung Galaxy Watch Ultra and Samsung Galaxy Buds Pro. I would like to send a compliment to Miss Yoko for her very good service. πŸ™‚ She is friendly and very helpful. πŸ™‚ I am very happy and will support Samsung again. Thank you, Samsung! πŸ™‚

Chong Chin Lai

Chong Chin Lai

5

I went to the Bugis Samsung shop to purchase the Samsung A36 model phone. Thanks to Sharon Yim for helping me transfer my data to the new phone. She also mentioned that Singtel now has a $6 plan for seniors. I will ask my wife to port her Samsung number over to Singtel's senior plan promotion. Thanks, Sharon, for sharing the great promotion. πŸ₯°πŸ˜πŸ˜Š

Gani Ghazi

Gani Ghazi

5

Eric Ang is one of the most professional and helpful staff members I've come across at any outlet in the entire land, let alone at Samsung. His patience and knowledge of the phone's intricacies are simply magnificent and splendid in every sense of the word. He should get an award of the highest order. And to the management, please ensure he gets a raise. 😁

Shelley Kaw

Shelley Kaw

5

I was attended to by Wayne, who was detailed and helpful throughout the product purchase process. His service was excellent and made the experience smooth and pleasant. Thank you!

Qadarwan

Qadarwan

5

I had a fantastic experience with Eric while transferring my data from my old device to the S25 Ultra. He was incredibly helpful, ensuring that everything was seamlessly moved over without any issues. His friendly personality and warm smile made the process even more pleasant. He patiently answered my questions and made sure I was comfortable with my new device before wrapping up. It’s not often you come across such professional and customer-focused service. Thank you, Eric, for making this transition so smooth and stress-free!

Sean

Sean

1

My Dad and I went there to get a tablet. A gentleman was at the counter, and we asked him for help to understand the features. He was so unfriendly, and we felt like we were a waste of his time. We ended up going to the Challenger next door and getting the Samsung tablet from there, thanks to their excellent customer service. This happened on 15th March, in the morning, close to 11 AM.

Gek Lai Ng

Gek Lai Ng

5

I went to the Samsung shop at Bugis Junction and purchased an Ultra. Thank you, Sharon Yim, for providing very good service and guiding me through many new functions. 😊 She is a very helpful person. Good job.

Kelly Nikki Lee

Kelly Nikki Lee

5

An excellent example of the kind of shopping service I enjoy. It's worth noting that the service has remained great over the last few years. So far, the staff has managed to make me happy about parting with my money here. Please do keep it up.