Shirley Kaw
5
I was attended to by Wayne, who was detailed and helpful throughout the product purchasing process. His service was excellent and made the experience smooth and pleasant. Thank you!
Rating Summary
4.4
30 reviews
5 93%
4 100%
3 93%
2 87%
1 80%
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Qadawan
5
Here's a well-rounded review you can use: I had a fantastic experience with Eric while transferring my data from my old device to the S25 Ultra. He was incredibly helpful, ensuring that everything was seamlessly moved over without any issues. His friendly personality and warm smile made the process even more pleasant. He patiently answered my questions and made sure I was comfortable with my new device before wrapping up. It’s not often you come across such professional and customer-focused service. Thank you, Eric, for making this transition so smooth and stress-free!
Shan
1
Went there with my Dad to get a tablet. There was a gentleman at the counter and we asked him for help to understand the features. He was so unfriendly and we felt like we were a waste of his time. We ended up going to the Challenger next door and getting the Samsung tablet from there thanks to the excellent customer service there. This happened 15th March, in the morning close to 11am.
GeokLai Ng
5
I go bugis junction Samsung shop purchased at ultra. Thanks you Sharon yim provided very good service and guide me a lot new function. ,😊 She is very helpful person . Good job. …
Kelly NK Lee
5
An excellent example of the kind of shopping service that I enjoy. Point to note is that the service remains great over the last few years. So far, the staff has managed to make me happy about parting with my money here. Please do keep it up.
Silvano Yaacob
4
I bought a Samsung S25 Ultra from your store on April 30, 2025. The seller said that I would be entitled to 2TB of storage for 1 year via Samsung Cloud, but I am unable to validate it. How do I do it? Can you help me, please?
Sumita Nair
5
Wonderful experience at the center. Bought the new phone and had my data meticulously migrated with the help of Eric & KC. They kept us engaged and ensured we were well taken care of.
Siew Li Lim
5
Samsung Bugis Junction staff Yoko and Wayne provided excellent service and were friendly. Recommend this outlet.
Razi
5
I am a very pleased customer at Samsung Victoria Street. The entire team is very helpful and friendly. KC, Alan, Irene, and all the staff there provide excellent service. Thank you, team, for all your hard work despite being busy and still assisting with a smile.
Jia Lin Goh
1
The salesperson is quite rude and behaves like he is owed money. The place is also not welcoming. I suggest not opening an experience store. This is a bad experience.