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Rating Summary

4.4

30 reviews

5
93%
4
100%
3
93%
2
87%
1
80%

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Reviews for Samsung Experience Store

Shirley Kaw

Shirley Kaw

5

I was attended to by Wayne, who was detailed and helpful throughout the product purchasing process. His service was excellent and made the experience smooth and pleasant. Thank you!

Shan

Shan

1

Went there with my Dad to get a tablet. There was a gentleman at the counter and we asked him for help to understand the features. He was so unfriendly and we felt like we were a waste of his time. We ended up going to the Challenger next door and getting the Samsung tablet from there thanks to the excellent customer service there. This happened 15th March, in the morning close to 11am.

Qadawan

Qadawan

5

Here's a well-rounded review you can use: I had a fantastic experience with Eric while transferring my data from my old device to the S25 Ultra. He was incredibly helpful, ensuring that everything was seamlessly moved over without any issues. His friendly personality and warm smile made the process even more pleasant. He patiently answered my questions and made sure I was comfortable with my new device before wrapping up. It’s not often you come across such professional and customer-focused service. Thank you, Eric, for making this transition so smooth and stress-free!

Teo Choon Seng

Teo Choon Seng

5

I go Samsung shop in bugis . Thanks you Sharon yim provided very good service. Helping me my Samsung phone. I have problems my old phone. Sharon help me do already. Thanks again 😊 …

GeokLai Ng

GeokLai Ng

5

I go bugis junction Samsung shop purchased at ultra. Thanks you Sharon yim provided very good service and guide me a lot new function. ,😊 She is very helpful person . Good job. …

Gillian Goh

Gillian Goh

1

salesperson is quite rude and behaves like he is owed money. place is not welcoming also… suggest not opening an experience store. this is bad experience.

Ivy Pham

Ivy Pham

5

Hi Samsung,i.m is Samsung member,my name is Ivy ,everning today 3 may after working i going to Samsung Bugis and buy Samsung Galaxy Watch Ultra and Samsung Galaxy Buds Pro and i would like to sent a compliments to miss Yoko for her very good service🙂she is friendly and very helpful 🙂,i.m very happy and will support Samsung again,thank you Samsung🙂

Kelly NK Lee

Kelly NK Lee

5

An excellent example of the kind of shopping service that I enjoy. Point to note is that the service remains great over the last few years. So far, the staff has managed to make me happy about parting with my money here. Please do keep it up.

Leong Anna

Leong Anna

5

I in samsung bugis junction buying the samsung a56 . Sharon give me many info about singtel plan . 😊 Sharon yim give very good service. Thanks 😊 good job 👍 My family say Sharon yim is very patience person . …

Gary Gazza

Gary Gazza

5

Eric Ang is one the most professional and helpful staff I've come across at any outlet in the entire land let alone Samsung. His patience and knowledge of the phone intricacies is simply magnificent and splendid in every sense of the word. He should get an award of the highest order. And to the management, please ensure he gets a raise. 😁