Grace Chan
1
Lesson learnt. NEVER NEVER buy instore. By all means go to the store to check out the shoes BUT always buy online. There is no refund for instore purchase while online purchase enjoy free return/refund.
Rating Summary
4.3
30 reviews
5 93%
4 100%
3 93%
2 87%
1 80%
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Chee Hin
5
I am really pleased and happy with one of the staff, IRSYAD..if im not wrong. He was so friendly and patient in guiding me in choosing my first ever skechers shoe. At the store, he even walk through with me around the store to get more stuff for customers like me :)
Irfan Huzaimie
5
Isyard made my experience in sketchers so easy , very good salesperson , highly recommend this outlet and very understanding of my needs and was accommodating to them , thank you so much bro!
Daxter Yeo
1
I am utterly frustrated and disappointed with the appalling customer service at Skechers Bugis Junction. I tried calling the store more than 30 times over a period of two hours, and not once did anyone pick up the phone. The phone just rang out endlessly. No voicemail, no redirection, no courtesy—just complete silence. I completely gave up after that. I don’t think there is any amount of excuses can justify treating your customers like that. Why bother listing a phone number if no one is going to answer it? Why spend so much on big advertising and flashy promotions if you can’t even manage the most basic level of customer service? I had a simple enquiry to make before heading down, and this complete lack of response shows a clear disregard for customers' time and convenience. It's unacceptable for a major retail brand to operate this way, especially in such a central location. I expected better from Skechers. Based on this experience, I’m now reconsidering whether to support a brand that can’t be bothered to even answer a phone call. Do better, Skechers. This is not how you treat customers.
Dylan Tan
5
Minnie from I-dle came here on 18th June! Really loved the experience on that day
Ryan Gray
4
Nice collection of kids' shoes. The guy who helped us is very helpful and friendly. Thank you!
Zafirah Johari
5
Latifa attended to us. She was so fast and attentive to our requests. Thank you, Skechers Bugis! 🫰👍 …
Wen Hates Any Onion
5
I have bunions on both feet, which makes finding a good pair of shoes difficult. The staff member, Imran, in this branch was very helpful with my problem, but sadly the store didn't carry the model I wanted. I just wanted to share that there was a knowledgeable staff member about the brand in this branch, which honestly is hard to find nowadays.
Andrew Tek Chai Ho
5
Nice store with consistently good promotions, and a concept store opposite the main retail store. Be prepared to queue to get in when there are ongoing offers, due to social distancing.
Jian Wen
4
Went on 8 Dec to see Wu Chun for the official opening. Queued at 2pm outside the shop, and by 4 pm the path was congested and a security guard shouted at us to disperse (seriously, after so long?!). But after some people dispersed, the crowd formed again. I believe a better job could be done at managing the crowd, especially given the number of influencers invited and the availability of drinks and food inside. Subsequently, passersby were rerouted. Some of the shoes and the green jacket look really nice! Looking forward to visiting the shop.