Thanks to Catherine and the other lovely girl. They always serve customers with a smile. They are very amazing, full of energy, and very friendly staff. Well done, ladies! And thank you for your excellent service. I will see you again.
MUHAMMAD RIFQI BIN AHMAD
5
Good service staff named Imran. Really helpful. We traveled from Malaysia.
Zhang Wei Loon
5
I bought a pair of shoes here today. One of the employees was very patient, friendly, and helpful. Unfortunately, I didn't know his name. I will come again.
Jie Jie
5
Excellent service from Wei Yan and the female staff at the cashier (didn't get her name)!
They provided professional advice to help me get the right fit of shoes for jogging and running.
Definitely recommend!!
Gregory Ignatius
5
The Skechers store at Bugis Junction, located on #02-18, offers an extensive collection of technologically-advanced footwear and apparel for running, walking, and training, including colourful and trendy footwear with interesting themes.
Joyce Chan
1
Lesson learned. NEVER, EVER buy in-store. By all means, go to the store to check out the shoes, but always buy online. There is no refund for in-store purchases, while online purchases enjoy free returns/refunds.
Chee Heng
5
I am really pleased and happy with one of the staff, IRSYAD—if I'm not wrong. He was so friendly and patient in guiding me to choose my first ever Skechers shoe. At the store, he even walked through with me around the store, showing me more stuff for customers like me.
Irfan Huzairie
5
Isyard made my experience at Skechers so easy. He was a very good salesperson. I highly recommend this outlet. He was very understanding of my needs and accommodating. Thank you so much, bro!
Dexter Yeo
1
I am utterly frustrated and disappointed with the appalling customer service at Skechers Bugis Junction. I tried calling the store more than 30 times over a period of two hours, and not once did anyone pick up the phone. The phone just rang endlessly. No voicemail, no redirection, no courtesy—just complete silence. I completely gave up after that. I don’t think any amount of excuses can justify treating your customers like that.
Why bother listing a phone number if no one is going to answer it? Why spend so much on big advertising and flashy promotions if you can’t even manage the most basic level of customer service?
I had a simple enquiry to make before heading down, and this complete lack of response shows a clear disregard for customers' time and convenience. It's unacceptable for a major retail brand to operate this way, especially in such a central location.
I expected better from Skechers. Based on this experience, I’m now reconsidering whether to support a brand that can’t even be bothered to answer a phone call.
Do better, Skechers. This is not how you treat customers.
Daniel Tan
5
Minnie from I-dle came here on June 18th! Really loved the experience that day.