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Quality products and services
Watsons Singapore Pharmacy & GNC at Bugis Junction represents the pinnacle of health and beauty retail in Singapore, combining Watsons' position as the nation's number one health and beauty retailer with GNC's global leadership in nutritional supplements and wellness products. Located at #02-29/30/31/32/33/33A with comprehensive operating hours from 11:00 AM to 10:00 PM daily, this expansive retail destination offers customers unprecedented access to both everyday health and beauty essentials alongside specialized nutritional supplements, creating a one-stop wellness shopping experience in the heart of Singapore's central shopping district.
The comprehensive product range includes Watsons' extensive selection of skincare, cosmetics, personal care items, and everyday health products, enhanced by GNC's dedicated Wellness Zone featuring science-backed supplements designed to support health and performance goals through their foundational nutrition building blocks of multivitamins, omega-3s, proteins, and probiotics. This innovative store-within-a-store concept provides customers with curated supplement selections for protein, performance enhancement, weight management, vitamins, herbs and greens, and specialized wellness products that address fatigue, stress, nutrient deficiencies, and cholesterol management through professional-grade formulations.
Strategically positioned on Level 2 of Bugis Junction with easy access from Bugis MRT Station, this flagship collaboration between Asia's top health and beauty retailer and America's leading specialty wellness brand offers customers expert guidance in both beauty enhancement and nutritional wellness, supported by knowledgeable staff trained in both cosmetic consultation and supplement recommendations. The combination of Watsons' beauty expertise with GNC's nutritional science creates an unparalleled shopping experience for customers seeking comprehensive health and wellness solutions that address both external beauty and internal wellness in Singapore's most accessible retail environment.
Based on 30 reviews
Out of 174 shops
Not enough ratings
wen
rude service!! ask the pharmacy about the medicine this noon she directed call me go clinic ask her wht problem is it She say she don’t know ! she say she just traning only ! wht kind of traning? need to service customer like that!!!!
Bhagya Angelo
These people are selling fake Kirkland minoxidil on Lazada. Be aware!! Make sure to do the bleach test and return immediately if you also get a fake minoxidil box.
Jo O
Watsons Male staff was not attentive at all. Told him during scanning of items that his POS screen was not even switched on, i have no idea how much is it. Then he switched on. Passed him a voucher to offset my purchase, he chucked it one side. When i checked the monitor and asked if he did scan voucher, he says yes, not he didn't! And i bought >$250 worth, he did not even pass me the card for further purchase discount. Not attentive and diligent in his work. Will not be going to Watsons Bugis anytime soon.
Queenie Lau
Very bad experience. I purchased several items from them in a short period of time recently because they had a promotion. What disappointed me was that the salesperson asked me to pay separately to get more discounts. When I was at the counter on the first day I got a few coupons for the receipts after the payment was completed, which I used for discounts on subsequent receipts, which can be found at I spent again the next day and the staff asked me to pay my bill myself at the counter next to it but I didn't get the discount. When I went to the counter to greet me in detail, I received an unfriendly mouth from a middle-aged woman who refused my help at all. Her attitude and attitude towards understanding and helping customers is so bad that her name tag actually says super visor? I hope the company can improve this employee's work system.
zin mon
Very bad service. Girl staff with long fake lashes did not help despite approaching twice. Made us not proceeding with buying of items we need.
Vernicess
Good, This is the worst Watson’s location I have ever visited. I witnessed a manager, presumably named Jason, aggressively and publicly berating a promoter in the most demeaning and disrespectful manner. His behavior was shockingly unprofessional and made for an incredibly unpleasant shopping experience. It’s appalling that Watson’s allows such toxic and abusive conduct from their management. I previously left a one-star rating, but it was deleted. This makes me wonder if they are trying to hide their guilt. I will be posting it again to ensure my experience is heard. It’s hard to believe that such behavior is tolerated in a professional environment.
Nicky
this girl shouldn’t be working here if she’s going to show attitude when being asked a question thx
Sophia “Sophia Eve” Evan
I want say here how upset I am at this Watson How the staff treat the customer, This will be the last time I step in this Watson bugis normally I went to this bugis this never happen to me. I went here to buy things, but the look of stereotype as if I cannot afford to buy things.. What did I do wrong to deserve this Tell me what i do wrong. I dunno also This is unfair I need service recovery in this, my God Ppl go to your shop to buy things. I hope Watson will teach staff not to look at people who walk into the shop thinking they cannot afford to buy things by the way they dress. Or how they look If not I gg to write this to mothership website I go to the shop just to experience a negative staff. How can service staff treat a innocent customer like that. I will not forgive this No amount of sorry can make up this
Woon
Rude service!! This noon, I asked the pharmacist about the medicine. She directed me to call the clinic and go there to ask her what the problem was. She said she didn't know! She said she was just training! What kind of training is that? Is this how customers should be served!!!!
Sophie Eva Tan
I want to say here how upset I am with this Watson and how the staff treated me. This will be the last time I step into this Watson Bugis store. Normally, when I went to this Bugis location, this never happened to me. I went here to buy things, but I was given a stereotypical look, as if I couldn't afford to buy anything. What did I do wrong to deserve this? Tell me what I did wrong. I don't know either. This is unfair. I need service recovery for this, my God! People go to your shop to buy things. I hope Watson will teach staff not to judge people who walk into the shop, thinking they cannot afford to buy things based on the way they dress or how they look. Otherwise, I'm going to write this to the Mothership website. I went to the shop just to encounter negative staff. How can service staff treat an innocent customer like that? I will not forgive this. No amount of 'sorry' can make up for this.
Niki
This girl shouldn’t be working here if she’s going to show attitude when being asked a question. Thanks.
Bernice
This is the worst Watson's location I have ever visited. I witnessed a manager, presumably named Jason, aggressively and publicly berating a promoter in a demeaning and disrespectful manner. His behavior was shockingly unprofessional and created an incredibly unpleasant shopping experience. It's appalling that Watson's allows such toxic and abusive conduct from their management. I previously left a one-star rating, but it was deleted. This makes me wonder if they are trying to hide their guilt. I will be posting it again to ensure my experience is heard. It's hard to believe that such behavior is tolerated in a professional environment.
Zhen Meng
Very bad service. A female staff member with long fake lashes did not help despite being approached twice. This made us not proceed with buying the items we needed.
Kelly Lau
Very bad experience. I purchased several items from them in a short period of time recently because they had a promotion. I was disappointed when the salesperson asked me to pay separately to get more discounts. On my first visit, after completing payment at the counter, I received a few coupons. I used these for discounts on subsequent purchases. However, when I returned the next day, the staff asked me to pay my bill myself at an adjacent counter, but I didn't receive the expected discount. When I approached the counter to inquire about this, I was met with an unfriendly response from a middle-aged woman who refused to help me at all. Her customer service attitude is so poor that her name tag actually says 'Supervisor'? I hope the company can improve this employee's customer service.
Jo Oh
The male staff member at Watsons was not attentive at all. I told him during scanning that his POS screen wasn't even switched on, and I had no idea how much it was. He then switched it on. I passed him a voucher to offset my purchase, but he chucked it aside. When I checked the monitor and asked if he had scanned the voucher, he said yes, but he hadn't! Even though I bought over $250 worth of items, he didn't even pass me the card for further purchase discounts. He was not attentive or diligent in his work. I will not be going to Watsons Bugis anytime soon.
Bhagya Anjali
These people are selling fake Kirkland minoxidil on Lazada. Be aware! Make sure to do the bleach test and return immediately if you also get a fake minoxidil box.
Khim
Staff Cecilia was very helpful at watson location at bugis mrt basement 2 n and answered all my queries
Nisfi Nefiafi
Went to Watsons to find a Japanese collagen that i happened to saw it online & this lady, Suk Hui, from Principle Nutrition, came approached me. She is super super friendly. She explained to me abt the product and informed me abt the current promotion that Watson's having right now. Only Watsons store have this promotion. She also helping me until the payment & putting in to my recycle bag. Just would like to thank her that i feel so comfortable from the start i step in to the store. She guaranteed me that i will not be disappointed with the product.
Nikos Altiparmakis
Everyone in the pharmacy was very helpful and kind to me today! I wanted to buy an antifungal cream and was supported very quickly and efficiently. Many member of staff were also there to ask questions to when I was browsing the store. Totally recommended.
Sherly Kan
My DIL wanted to replenish her Canmake Face powder, we went to a few Watsons stores all out of stock!. Finally, I was at Bugis Junction Store, I was so happy to see SO many stocks and decided to buy as a surprise for my DIL. But turn out to be the wrong one. called and spoke to Kelli, who assured me that I can do the exchange and she will call me and reserve the stock when it comes. She did call and I went back on Tues, and Jessica was very kind and patiently explained the process. Very happy with Kelli's follow up & Jessica's help for the exchange.Well Done ! to the 2 great staff at Bugis Junction ! 😁
Ally Chan
There is this one staff with long ponytail, immaculate makeup and burgundy nails, working at the supplement section. Only she was helpful. All the rest of the staff (a Chinese lady, and 2 middle-aged ladies) were not helpful at all. They did not even bother to help me look for the supplement before they answered me it wasn't in stock.
Wenyi
The staff here were professional and proactive in helping customers, even when it was late in the day and they must be tired. One helped me to find the right shelf because I was looking around, another helped to check the inventory when the size I needed wasn’t displayed, while the cashier was super patient with the use of cash vouchers and game card. Thanks very much!
Mikael Antonsson
I had a rash and needed a zinc ointment. After some difficulties with the language, they found a perfect cream. This cream (Sudocrem) is better than the one I have at home. Thanks to helpful ladies in the store. You really saved my vacation!!
Kim
Staff Cecilia was very helpful at the Watson location at Bugis MRT Basement 2 and answered all my queries.
Michael Anthony
I had a rash and needed a zinc ointment. After some difficulties with the language, they found a perfect cream. This cream (Sudocrem) is better than the one I have at home. Thanks to the helpful ladies in the store. You really saved my vacation!
Wanyi
The staff here were professional and proactive in helping customers, even late in the day when they must have been tired. One helped me find the right shelf when I was looking around; another checked the inventory when the size I needed wasn't displayed; and the cashier was very patient as I used cash vouchers and a game card. Thanks very much!
Ally Tan
There was one staff member with a long ponytail, immaculate makeup, and burgundy nails, working at the supplement section. Only she was helpful. The rest of the staff (a Chinese lady and two middle-aged ladies) were not helpful at all. They did not even bother to help me look for the supplement before they told me it wasn't in stock.
Shirley Kan
My DIL wanted to replenish her Canmake Face powder. We went to a few Watsons stores, but they were all out of stock. Finally, when I was at the Bugis Junction store, I was so happy to see so much stock and decided to buy it as a surprise for my DIL. But it turned out to be the wrong one. I called and spoke to Kelli, who assured me that I could do the exchange and that she would call me to reserve the stock when it came. She did call, and I went back on Tuesday. Jessica was very kind and patiently explained the process. I am very happy with Kelli's follow-up and Jessica's help with the exchange. Well done to the 2 great staff at Bugis Junction! 😁
Nico Altamirano
Everyone in the pharmacy was very helpful and kind to me today! I wanted to buy an antifungal cream and was **assisted** very quickly and efficiently. Many **members** of staff were also there to **answer questions** when I was browsing the store. Totally recommended.
Nisa Nafiah
I went to Watsons to find a Japanese collagen that I happened to see online, and this lady, Suk Hui, from Principle Nutrition, approached me. She was super friendly. She explained to me about the product and informed me about the current promotion that Watsons was having. Only Watsons had this promotion. She also helped me through the payment and packed it into my reusable bag. I would just like to thank her because I felt so comfortable from the moment I stepped into the store. She guaranteed that I would not be disappointed with the product.
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