Very bad service. Girl staff with long fake lashes did not help despite approaching twice. Made us not proceeding with buying of items we need.
Queenie Lau
1
Very bad experience. I purchased several items from them in a short period of time recently because they had a promotion. What disappointed me was that the salesperson asked me to pay separately to get more discounts. When I was at the counter on the first day I got a few coupons for the receipts after the payment was completed, which I used for discounts on subsequent receipts, which can be found at I spent again the next day and the staff asked me to pay my bill myself at the counter next to it but I didn't get the discount. When I went to the counter to greet me in detail, I received an unfriendly mouth from a middle-aged woman who refused my help at all. Her attitude and attitude towards understanding and helping customers is so bad that her name tag actually says super visor? I hope the company can improve this employee's work system.
Ally Chan
4
There is this one staff with long ponytail, immaculate makeup and burgundy nails, working at the supplement section. Only she was helpful.
All the rest of the staff (a Chinese lady, and 2 middle-aged ladies) were not helpful at all. They did not even bother to help me look for the supplement before they answered me it wasn't in stock.
Bhagya Angelo
1
These people are selling fake Kirkland minoxidil on Lazada. Be aware!!
Make sure to do the bleach test and return immediately if you also get a fake minoxidil box.
Jo O
1
Watsons Male staff was not attentive at all. Told him during scanning of items that his POS screen was not even switched on, i have no idea how much is it. Then he switched on. Passed him a voucher to offset my purchase, he chucked it one side. When i checked the monitor and asked if he did scan voucher, he says yes, not he didn't! And i bought >$250 worth, he did not even pass me the card for further purchase discount. Not attentive and diligent in his work. Will not be going to Watsons Bugis anytime soon.
Sherly Kan
5
My DIL wanted to replenish her
Canmake Face powder, we
went to a few Watsons stores
all out of stock!. Finally, I was at
Bugis Junction Store, I was so
happy to see SO many stocks
and decided to buy as a
surprise for my DIL. But turn
out to be the wrong one.
called and spoke to Kelli, who
assured me that I can do the
exchange and she will call me
and reserve the stock when it
comes. She did call and I went
back on Tues, and Jessica was
very kind and patiently
explained the process.
Very happy with Kelli's follow
up & Jessica's help for the
exchange.Well Done ! to the 2 great staff at Bugis Junction ! 😁
Nisfi Nefiafi
5
Went to Watsons to find a Japanese collagen that i happened to saw it online & this lady, Suk Hui, from Principle Nutrition, came approached me. She is super super friendly. She explained to me abt the product and informed me abt the current promotion that Watson's having right now. Only Watsons store have this promotion. She also helping me until the payment & putting in to my recycle bag.
Just would like to thank her that i feel so comfortable from the start i step in to the store. She guaranteed me that i will not be disappointed with the product.
Nikos Altiparmakis
5
Everyone in the pharmacy was very helpful and kind to me today! I wanted to buy an antifungal cream and was supported very quickly and efficiently. Many member of staff were also there to ask questions to when I was browsing the store. Totally recommended.
Khim
5
Staff Cecilia was very helpful at watson location at bugis mrt basement 2 n and answered all my queries
Wenyi
5
The staff here were professional and proactive in helping customers, even when it was late in the day and they must be tired. One helped me to find the right shelf because I was looking around, another helped to check the inventory when the size I needed wasn’t displayed, while the cashier was super patient with the use of cash vouchers and game card. Thanks very much!