There is this one staff with long ponytail, immaculate makeup and burgundy nails, working at the supplement section. Only she was helpful.
All the rest of the staff (a Chinese lady, and 2 middle-aged ladies) were not helpful at all. They did not even bother to help me look for the supplement before they answered me it wasn't in stock.
Sherly Kan
5
My DIL wanted to replenish her
Canmake Face powder, we
went to a few Watsons stores
all out of stock!. Finally, I was at
Bugis Junction Store, I was so
happy to see SO many stocks
and decided to buy as a
surprise for my DIL. But turn
out to be the wrong one.
called and spoke to Kelli, who
assured me that I can do the
exchange and she will call me
and reserve the stock when it
comes. She did call and I went
back on Tues, and Jessica was
very kind and patiently
explained the process.
Very happy with Kelli's follow
up & Jessica's help for the
exchange.Well Done ! to the 2 great staff at Bugis Junction ! 😁
Nikos Altiparmakis
5
Everyone in the pharmacy was very helpful and kind to me today! I wanted to buy an antifungal cream and was supported very quickly and efficiently. Many member of staff were also there to ask questions to when I was browsing the store. Totally recommended.
Nisfi Nefiafi
5
Went to Watsons to find a Japanese collagen that i happened to saw it online & this lady, Suk Hui, from Principle Nutrition, came approached me. She is super super friendly. She explained to me abt the product and informed me abt the current promotion that Watson's having right now. Only Watsons store have this promotion. She also helping me until the payment & putting in to my recycle bag.
Just would like to thank her that i feel so comfortable from the start i step in to the store. She guaranteed me that i will not be disappointed with the product.
Bhagya Angelo
1
These people are selling fake Kirkland minoxidil on Lazada. Be aware!!
Make sure to do the bleach test and return immediately if you also get a fake minoxidil box.
Kim
5
Staff Cecilia was very helpful at the Watson location at Bugis MRT Basement 2 and answered all my queries.
Woon
1
Rude service!! This noon, I asked the pharmacist about the medicine. She directed me to call the clinic and go there to ask her what the problem was. She said she didn't know! She said she was just training! What kind of training is that? Is this how customers should be served!!!!
Sophie Eva Tan
1
I want to say here how upset I am with this Watson and how the staff treated me.
This will be the last time I step into this Watson Bugis store.
Normally, when I went to this Bugis location, this never happened to me.
I went here to buy things, but I was given a stereotypical look, as if I couldn't afford to buy anything.
What did I do wrong to deserve this?
Tell me what I did wrong.
I don't know either.
This is unfair.
I need service recovery for this, my God!
People go to your shop to buy things.
I hope Watson will teach staff not to judge people who walk into the shop, thinking they cannot afford to buy things based on the way they dress or how they look.
Otherwise, I'm going to write this to the Mothership website.
I went to the shop just to encounter negative staff.
How can service staff treat an innocent customer like that?
I will not forgive this.
No amount of 'sorry' can make up for this.
Michael Anthony
5
I had a rash and needed a zinc ointment. After some difficulties with the language, they found a perfect cream. This cream (Sudocrem) is better than the one I have at home. Thanks to the helpful ladies in the store. You really saved my vacation!
Niki
1
This girl shouldn’t be working here if she’s going to show attitude when being asked a question. Thanks.