Poor service. I don't normally give reviews but today's experience at Aldo Bugis was bit annoying. I visited today, the female staff is unfriendly. Didn't even bother to assist. Didn't smile, and seemed she didn't even want to communicate. Too bad, wanted to buy a pair of boots. I think she's Filipina, and perhaps because I'm Filipino/a also she didn't feel the need to accommodate me. Just annoying.
David Wibi
5
I like the model of women's casual shoes
herdawati kadir
5
Dear ALDO Bugis Junction Team,
I wanted to take a moment to express my heartfelt appreciation for the exceptional service I received from Townie during my recent visit to your store. Townie is, without a doubt, the best ALDO staff member I have ever had the pleasure of interacting with. Her warm and engaging personality made my shopping experience truly memorable.
Townie's ability to connect with every customer, including myself, was impressive. She took the time to understand my needs, offered personalized recommendations, and made me feel valued and respected. Her enthusiasm and passion for her work are contagious, and she is a shining example of excellent customer service.
Please pass along my sincerest gratitude to Townie for making my experience at ALDO Bugis Junction so exceptional. She is a true asset to your team, and I look forward to visiting the store again soon.
Thank you again for the outstanding service!
Jeremy Tang
5
AZ was very helpful and professional in recommending the type of shoes and getting stock from other outlets for my convenience. Well done! Keep it up!
Hilmi Dzul
5
Senior associate Amirul Qaiyyum was very friendly and helpful
Hu WL
5
Calvin from Aldo, top notch service and managerial skills that has impressed me immensely.
He proceeded to repair and beyond that repair he replaced the shoes I bought, it’s not the act of it but the process of being patient and understanding + promptness makes the whole experience very very pleasant.
Great job, keep the star Calvin in the organization please 🙏
Kalai chelvan Virapan
5
I recently visited ALDO at Bugis, Singapore, and had an exceptional experience, thanks to the wonderful service provided by Xin Ya. Her friendly demeanor and attentive assistance made my shopping experience truly enjoyable. Xin Ya went above and beyond to help me find the perfect pair of shoes, offering helpful suggestions and ensuring I felt comfortable throughout the process. The positive vibe and excellent customer service at this store are commendable. I highly recommend visiting ALDO Bugis and seeking out Xin Ya for an outstanding shopping experience!
Teo Cheng Ho
5
Good customer service and friendly.
Special Store Manager Calvin. Will come back again.
Amit Garg
1
Took a wallet on 22nd Feb. the zip broke in 3 uses. Came to ask for help/ repair or replacement and person says it’s human error in our side. Why not on the manufacturer side? So much for a brand ;)
It’s alright…. They just lost a customer family for a petty attitude.
Zhen Yap Koh
5
AZ was really helpful, patient, and efficient. Help me to order a pair of shoes that was out of stock, and stock came the next day.
Both days AZ was very polite and was all smiles. 👍🏻👍🏻