Teo Cheng Ho
5
Good customer service and friendly. Special Store Manager Calvin. Will come back again.
Rating Summary
4
30 reviews
5 93%
4 100%
3 93%
2 87%
1 80%
Reviews for ALDO
Jeremy Tang
5
AZ was very helpful and professional in recommending the type of shoes and getting stock from other outlets for my convenience. Well done! Keep it up!
Amit Garg
1
Took a wallet on 22nd Feb. the zip broke in 3 uses. Came to ask for help/ repair or replacement and person says it’s human error in our side. Why not on the manufacturer side? So much for a brand ;) It’s alright…. They just lost a customer family for a petty attitude.
Kalai chelvan Virapan
5
I recently visited ALDO at Bugis, Singapore, and had an exceptional experience, thanks to the wonderful service provided by Xin Ya. Her friendly demeanor and attentive assistance made my shopping experience truly enjoyable. Xin Ya went above and beyond to help me find the perfect pair of shoes, offering helpful suggestions and ensuring I felt comfortable throughout the process. The positive vibe and excellent customer service at this store are commendable. I highly recommend visiting ALDO Bugis and seeking out Xin Ya for an outstanding shopping experience!
Hu WL
5
Calvin from Aldo, top notch service and managerial skills that has impressed me immensely. He proceeded to repair and beyond that repair he replaced the shoes I bought, it’s not the act of it but the process of being patient and understanding + promptness makes the whole experience very very pleasant. Great job, keep the star Calvin in the organization please 🙏
Kate Lau
2
Sales lady wasn't nice and had a sour face towards me. I think she's not happy with her job. I wanted to buy a pair, but her attitude put me off so I left.
Tang Tan
1
On April 30, 2019, I bought a bag and a bag cleaning product at the Aldo store in Victoria Street, Singapore. I paid and left. However, the staff member only packed the bag, forgetting to include the cleaning product for me. Can staff at such a large and branded store really forget such an important item? The value of the item I lost was not great, but I was disappointed in the quality of the service.
Ng Geok Tao
5
Excellent service, fast response, informative, and super professional. Thank you, AZ, for being so cool and such a professional during the short time I shopped there. I will definitely come again to Aldo in Bugis for such amazing experiences with amazing staff like AZ.
Patton Goh
5
Here's the edited review: Superb customer service by Shahbaz and his co-worker at the ALDO Jurong East branch, and also the staff at this ALDO branch. I'd been after this specific model of shoe for more than a year, but it was always out of stock. This time, I decided to call ahead before visiting, and randomly tried the Jurong East branch before the Bugis outlet. Shahbaz was very happy to help and set aside the last pair of the shoes for me, which was a size larger than my usual. He also took the initiative to set aside another pair in my size when a new shipment arrived a day before I visited the store.
Rhys Bahar
5
Great selection of shoes. It was very busy, but the staff was eager to help and they were efficient. I bought 2 pairs of shoes.