Was attended by Ms Ivy on a Friday night. She was super helpful and friendly. Provided us with a lot of details and clarification on what we are looking for. As my partner is quite sensitive with her skin condition, she was able to make her comfortable. Really appreciate her help in this. Made our day better :)
August 19, 2025
Thank you so much CL for being so honest. I had been served by her for few times and she is so sweet and kind. Will definitely go back to purchase items because of her great service!
August 19, 2025
CL was really helpful in helping decide on a gift and very spontaneous on sharing about the products around the store, she is very kind and patient, thank you again CL
August 19, 2025
CL from Bugis Junction outlet - super friendly and damn helpful. Usually, when something is out of stock, I’ll just get a standard “it’s out of stock” and that’s it. But CL actually offered to check other outlets for me and even personally called to confirm stock. In the end, I managed to get what I wanted from another branch—all thanks to her! Really appreciate the extra effort, especially since it didn’t benefit her at all. Service like this deserves recognition🥹
August 19, 2025
Cheap shopping place
August 19, 2025
Amazing range of candles and scents in a small space.
August 19, 2025
Extremely helpful and dedicated staff. Good job!
August 19, 2025
nice and friendly staff. the pink sands ones is really good!
August 19, 2025
Bought a vent clip new scent from bugis junction for my car. No smell at all. Lousy...
August 19, 2025
Really helpful staff and fast service! I bought a Christmas gift set on 22 dec and I actually left it at cold storage and headed home. When I realized, I immediately panicked and called the shop to ask if I had left it there by mistake.
The manager took 10 mins to call me back with the CCTV footage to show that it indeed wasn't there, helping me to quickly backtrack my steps to the other shops just before they closed at 10pm. (Such speed on a busy Sunday evening, just awesome) I honestly couldn't have been more Thankful for the super fast service! Thank you Yankee Candle. Didn't manage to get the name of the staff and the manager that helped me as I was on the call with the staff while running around in bugis. (That level of patience tho)
Thanks for helping to save my Christmas gift!
August 19, 2025
I was served by Rachel (if I am not wrong) of Yankee Candles, Bugis Junction branch.
First of all, I just wanna mention that I felt so welcomed as I was greeted warmly by Rach and the other lady staff.
Secondly, I asked rach for some recommendations in which she patiently let me have a smell of most of the candle scent. It was such a great help for my purchase selection. I walked out of the shop feeling happy that I managed to buy the candles with such a fuss-free experience.
Lastly, this is one of the most commendable retail experience. Retail staffs should strive for service excellence as such. Truly commendable and I hope that rach and her colleague will get the deserving recognition for their good services, well done. Thank you!
August 19, 2025
Tue 830pm++ closed for over 20min.
Wed 630pm++ closed for over 20 min again....
August 19, 2025
The staff was very helpful. Can even let me smell the different candle🕯 while explaining the prices …
August 19, 2025
I went to your outlet at Bugis Junction today and was served by staff Kennix who was so helpful to assist me in choosing my items and even recommending some popular candles . What surprised me was, she called me after 2hrs to say that I was charged more for an item and refunded me the balance via paynow. I was truly amazed by her honesty and service. Impressed with the service, thank you and keep it up with this excellent service.
Thank you
Indhu
August 19, 2025
Very helpful and patient staff assisted our sniffing process and got the warmer at a discount. The discount is not displayed but you can always approach the friendly staff. This 《Christmas Eve》 from this year's Christmas series filled our room with Christmas feels.
August 19, 2025
Good service. Wish there’s more stocks
August 19, 2025
Just bought the day and night cream recommended by nice sales lady, Faith. Will try it out!
August 19, 2025
Just bought stuff from odbo bugis junction with my husband.. on the receipt name marcus, i guess its a guy name.. but the one serving us is a girl.. i realised that the way she entertain us is actually very rude.. i saw her face reaction saying about us and i dont think she know that i saw it.. would rather purchase from other store instead..
August 19, 2025
Google said shop open 11am , have been waiting seens. Now is 11.30am and the shop is still close 😅 …
August 19, 2025
While in Korea, did brought the basic skin care. The 4D TONE UP CREAM really surprise me. It indeed bright up my skin.
August 19, 2025