Very disappointed as the standard of the apple strudel drops a lots and went a few times these few years and the services are too lousy.
On 13 Sep went down to purchase an Apple Strudel S$6.80 &
1. I asked politely to cut it for me and her face (a Chinese lady with short hair) started to turn black.
2. And when eat it, most parts are soggy and actually wanted to exchange and thought to myself nvm as the filling inside is not as good as b4 anymore as well.
I guess I Will not go back again after a few incidents like this.
August 19, 2025
I purchased a very small strawberry strudel (the smallest one the have). It was good but not worth $3.8 for a little bit of puff pastry, some cream and literally, I kid you not, half a strawberry. Please at least put 3-4 halves on top instead of just 1 half. The staff member was friendly though.
August 19, 2025
The crepe like so hard to eat, wasted my money to pay for it. NOT WORTH! WORST! So disappointing
August 19, 2025
Bought the pineapples balls, left it at the office. And usually if tarts or what nots I buy is good, it’s finished by everyone before the days end. This one remains untouched after everyone took 1. Chemical/synthetic smells when bottle open. Pastry consistency is ok but dry but the taste was just not, too sweet.
August 19, 2025
Bought the half and mini size for take aways on our flight back to abu dhabi at 2pm of 7th April. tried the mini one prior our flight at 6pm and it was okay, and mid flight we tried it again at 10pm and its spoilt already. super disappointed! Reached abu dhabi and the half sized also smelled super acidic and spoilt. Disappointed!
August 19, 2025
I love the apple tart! One of the few apple tarts that comes with large chunky and juicy apple pieces. The crumble can sometimes be quite soggy but still it makes a very refreshing dessert.
Just wish that the quality can be more consistent as sometimes the tart is “leaking” at the bottom from being left out for too long in the plastic box. And also at times it is too sweet or with very little apple fillings. Pictures shown are bought over a period of time and you can see the discrepancies.
The staff here at Bugis is very kind and patient.
August 19, 2025
Bought both the durian puffs and durian strudel on 5/8/25. We kept both pastries in the fridge. But to our disappointment and disgust, the durian puff turned bad with a strong hint of sourish smell/taste. How could the puffs and strudels turned bad in such a short time, unless the puffs is already spoilt when i purchase it.
Tried to call the stuff via telephone, no one seems to be answering l.
August 19, 2025
Friendly staff, wide variety of shirts and t-shirts to choose from, decent price as well
August 19, 2025
All the staff are very friendly! Clothes are very comfortable.
August 19, 2025
Exquisite designs and comfortable fabric!!
And they run offers too
August 19, 2025
Many designs and the price are affordable too :)
August 19, 2025
Your pants will fade after washing. Next time you sell them, please tell the customer.
I bought two shorts from you, one blue and one cyan.
My other clothes are faded and stained by your pants.
Disappointed with the fabric of your clothes.
August 19, 2025
Women wearing makeup cannot try on their unisex T-shirts. After looking for a while, only told me when I needed to try clothes. It was a waste of time.
August 19, 2025
Love their service super cheerful and their their service serve us as the customer is the top best service ever!! Their shirt quality is good!! Thick and cozy love it I've bought more hahaha will come back for sure!
August 19, 2025
High prices for low grade materials. Extreme "Ah Beng, Ah Lian" style clothes. More suited for students who want a quick dress-up and have low priority for style.
When sizes are unavailable in-stock, staff (I think the lady was Teresa) will hand you a completely different range of the same size and tell you that the fitting is exactly the same (one was slim fit and the other was regular fit. Hello? Hard sell much?). They will then assure you that they can bring in the stock from another outlet and constantly pester you to put down a deposit when you haven't even tried the actual item (or anything close to a similar fit).
Completely lost my business. This outlet and all other Recoil outlets. If you are reading this and considering whether to step into the shop hoping to come out looking and feeling better, do yourself a favour and bring your business elsewhere. NOT RECOMMENDED 👎👎
August 19, 2025
Perfect i like shopping in this shop
Quality good the blazer also nice .
August 19, 2025
Staffs were friendly and helpful , but cashier was not familiar with store promotion… was told to join free membership and download app for points accumulation during payment.
When exiting we saw a promotional board outside the shop stating ‘15% off for first purchase online/in store if app was downloaded’.
We went back to check and she said it’s for NEXT purchase but we showed her the board, it’s FIRST purchase , so was our first chance wasted like that ?
She clarified w her colleague and indeed it’s something that was not shared to us after asking us to download, and explained that it’s more for customers that wants to keep for online to accumulate more purchase. But..it should be the customers’ decision, this IS my first purchase , may be my only purchase and I’d want to use the discount now..I requested to change the bill but was denied, which I think was just an excuse. The staff who made the mistake just hid behind and turned her back to us , no apologies from her . A pleasant experience ruined
August 19, 2025
Lousy experience. Waited 10 mins for staff to get clothing. Paid for item without checking. Staff refused to refund despite defective item!!! Very rude staff and poor service. After wasting a lot of my time, staff finally refunded and admitted their fault. Even threatened to call security when it's their fault. Terrible service. Highly do not recommend. Please reflect and buck up. Don't mistreat unassuming paying customers.
August 19, 2025
Highly recommend! We were attended by 2 ladies at the store and they were extremely happy, friendly and very helpful!! They helped recommend what sizes or design fits best for us and overall were very kind!
We originally entered to only buy 1 shirt and we ended up coming home with 2 shirts and 1 jeans😂😂 The service is very good and the quality of clothes i would say is good too!!
August 19, 2025
For people looking for apparel, clothing, and pants with a sleek and slim design, get a discount when you buy two or more items. There are many cloth patterns and colors to choose from. Fitting room available. No cutting service. Cashless payment by paywave accepted. Recommended!
August 19, 2025