Jace Ng
Twelve Cupcakes 3
Love red velvet cake and macha cake
August 19, 2025
Shop Reviews
Read what shoppers say about stores at Bugis Junction.
3,628 reviews
Abhijit Ghosh
Twelve Cupcakes 1
Can’t give them 0 star as there is no option. Ordered Birthday Cake. Has not arrived on time. Now waiting to see if at all it will arrive. Bad service.
August 19, 2025
Ashish Shukul
Twelve Cupcakes 5
They makes possibly the best cupcakes in town. Not the cheapest place to buy cupcakes, but if you are looking for quality Twelve Cupcakes doesn't disappoint.
August 19, 2025
Aurora L
Twelve Cupcakes 5
The service staff was really helpful and even going the extra step for me even though he didn't need to. My hands were full of dabao food and 1 box from beard papa. He noticed it would be hard to carry an additional box of 3 cupcakes so he helped me with an extra plastic bag that could fit the bigger box. Awww thank you! 💕🥰 …
August 19, 2025
Mimi Wang
Twelve Cupcakes 4
Having this cupcake during my sister birthday. Love the mini size one.
August 19, 2025
PHUONG LE
Twelve Cupcakes 4
Cupcakes are quite good! Packaging also nice. But consider no promotion then the price is a bit expensive!
August 19, 2025
Singa Emas
Twelve Cupcakes 1
I was there earlier on. Bugis outlet. Need to raise the feedback of the Indian man at the counter who was serving me. I tried out the three pieces of cakes that of different flavour that was on promo, it was 3 for $12. I choose one for each flavour and when i requested and asked nicely if i could change the same item as of the same cake, the man gaved a disgusting service as if i owed him money... I just want to say a few words to this Indian man who served the counter, I understand that if you do not like it but this is service. If you do not have a passion for service, please go back and no need to work, Because service comes from the heart. Don't give me that look as if i owe u any money. Please bear in mind if you dont like what you are doing, go home. Afterall, sweet cupcakes are way too salty because of your disgustingly service.
August 19, 2025
Rebecca N
Twelve Cupcakes 2
Inconsistent size of cupcakes and texture (some are crumbly inside). Standards have been dropping.
August 19, 2025
Aaron
Twelve Cupcakes 3
Cupcakes are quite overpriced given its quality. But they do have promotions from time to time so keep a look out (up to 25% off) as well as reduced prices when near closing hours.
August 19, 2025
JoAnne PeaceMind
Twelve Cupcakes 5
I m thankfully to my helper who always taking good care of my family. This beautiful small cake will make her happy. Surprisingly the cake is not too sweet. I purchased more than $20 and earn capital points, which points can become cash rebate. Happy to spend money here as I can earn capital points. Overall, the cake is not too sweet but it is average. For people with diabetes, please control your sweet intake. ❤️
August 19, 2025
Chin Yi Bing
Twelve Cupcakes 5
Bought these cakes from Twelve Cupcakes Bugis Junction, they were decently priced and tasted really good! They were small enough to eat as desserts after a meal. The service staff here was really efficient and provided good service! Edit: bought some more cakes so adding more pics
August 19, 2025
Dwk Y
Twelve Cupcakes 5
Perfect example of how a little well executed customer service goes a long way. There is a lot of choice at this mall and so when looking for a cake for a friends birthday was a bit overwhelmed with choice. Was impressed that the customer service guy (in photo unfortunately didn’t get name) knew the key ingredients of the red velvet cheesecake and was able to convincingly figure out if it was right for us. Main question - do you like cheese ? Not rocket science but a welcome change after some pretty average / below average service from other similar places. Actual cheese cake was tasty, thin layer of red velvet cake and a nice biscuity base, rich cheese taste but not too sweet. Not the cheapest place but overall feel like we got we paid for.
August 19, 2025
SF
Nam Kee Pau 1
That lady there talking to her friend for 5 mins and im standing in front of her to order. Will never return again. Bugis junction outlet
August 19, 2025
Im Troll
Nam Kee Pau 1
Terrible food with terrible service from the aunty.. Like I owed her money like that.. No more next time! Horrible place! This place no dine in. Food portion is small. Aunty rude n black face.
August 19, 2025
C J dever
Nam Kee Pau 3
Average siew mai. Bought during evening, and the siew mai appear over steamed! Skin a bit hard! The big Pau is good though.
August 19, 2025
Haman46
Nam Kee Pau 5
They said open around 8am even Sunday, but no one here is the store at 9:30 am
August 19, 2025
Shyla Villaflor
Nam Kee Pau 5
Nice big buns enough to share. When in SG try them!
August 19, 2025
Len Ng
Nam Kee Pau 1
Very bad attitude. Bought an Amy yip big pao and I requested for chili. But Lee rejected rudely,says no chilli for pao,already got sauce inside. Im okay without chilli,but Lee’s attitude is terrible. Food is so so.
August 19, 2025
Gerald Teh
Nam Kee Pau 2
Pau was served lukewarm. Not ideal temperature for consumption. Workers were very slipshod in their service. Recommend thoroughly reheating before eating.
August 19, 2025
Charsiew Rice
Nam Kee Pau 1
The quality is very inconsistent. Sometimes the siew mai is moist and flavourful and tastes freshly made. Sometimes it is dry, cardboard-like and definitely half-stale (i.e. leftover and reheated for a few days). Perhaps they need to do some basic inventory control to avoid this consistency problem.
August 19, 2025