Bugis Junction • Food • Parking

Shop Reviews

Read what shoppers say about stores at Bugis Junction.

3,628 reviews

Jeremy Tan K C

Jeremy Tan K C

Casing Hub
5

Good service and support, especially from the tall lady 😊.

August 18, 2025

Nelson Lam

Nelson Lam

Casing Hub
5

I have been to a few stores, and this is another one I've returned to. It's critical that these stores provide good follow-through as they deal with your products. This one is fantastic, amazing, very patient, and not pushy. I'll be going back for my next phone or tablet. Thanks.

August 18, 2025

Elvin Tan

Elvin Tan

Casing Hub
5

I just got my phone with a screen protector film from here. Look for the tall lady; the service here is excellent. They are at one corner of the mall, though, but walk around; you can't miss them.

August 18, 2025

Mark Li An

Mark Li An

Casing Hub
5

Here's the edited review: Had my S21 Ultra screen protector done. The service staff were very friendly and nice, and the service was reasonably priced. Recommended.

August 18, 2025

Kev Loh

Kev Loh

Casing Hub
5

Helpful staff, great prices and product. Helped me apply a new screen protector quickly and perfectly in minutes👌.

August 18, 2025

Ganesan Raj Kumaraguru

Ganesan Raj Kumaraguru

Casing Hub
2

Had good service here from 2 different staff (younger woman and older man) before, but different staff now. I bought a case for my Samsung Galaxy A52 2 years ago. Then, I bought a front case for my Samsung Galaxy 22 Ultra. That worked well. Then, I bought a camera case here that cracked. I came here and then bought a new camera case a few weeks ago. One of the 5 camera case lenses came off. I still had the fallen case lens, so I asked if they could help put it on. The current lady is unfriendly and claims my camera case is very old, even though it is just a few weeks old. I used to patronize this shop, but I will not come here again. 5 stars for the previous service, and 0 for the most recent. An attached receipt shows the purchase is just 1 month old (15 April 2023; subsequent visit 18 May 2023).

August 18, 2025

Archana Sharma

Archana Sharma

Casing Hub
5

Christine was really patient and helped me to select the right materials for my phone: from casing to cover to holder. She even took the time to help me register my fingerprints! I highly recommend.

August 18, 2025

Kamilah Ariffin

Kamilah Ariffin

Casing Hub
5

Bought an iPhone case and lens protector here. There was a wide selection of cases with nice designs at different price points. They had a greater range of options than some of the other phone shops in Bugis Junction. Service was good too.

August 18, 2025

Wei Jian

Wei Jian

Casing Hub
5

Following earlier reviews, I found Casing Hub. I identified the 'tall lady' mentioned in the reviews, and her service was indeed excellent. She helped guide me to purchase a screen protector for my iPad and camera shielding for my S23 Ultra. She didn't navigate me to the priciest items; she was quite genuine and guided me based on my use-case requirements. She also applied my purchased products well! Very satisfied, 100% recommend.

August 18, 2025

Vijay Venkatesan

Vijay Venkatesan

Casing Hub
5

This is my one and only go-to place for screen protectors in Singapore. Christine always does a great job and helps to choose the best available options. I've been a regular customer for the past 3-4 years, and have never had a bad installation.

August 18, 2025

Anthony Lim

Anthony Lim

Casing Hub
5

Sharing my personal experience here on a recent visit to Casing Hub. I have only good things to say about our visit there on Saturday afternoon. We were shopping around for a good-quality screen protector for our phones and decided to visit this shop. After getting some recommendations and reading very positive reviews about Casing Hub, we decided to give them a try. We were introduced to a few different brands of screen protectors by Miss Kim. Her customer service was excellent, without being pushy for sales. She made good recommendations and explained the price differences well. We continued to browse through the products, and Miss Christine came over to assist us as Kim was serving another customer. Christine was also very helpful, as she patiently explained the different brands and the plus points for the brand AmazingThings. We eventually decided to get what Christine recommended, and she was absolutely skillful with the screen protector application for both our phones. All the positive feedback about her expertise is absolutely true. Even though the store was crowded, both Christine and Kim were very patient and helpful towards all the customers. Such awesome customer support definitely needs to be recognized! Kudos once again to Christine and Kim for their dedication and customer care. Casing Hub certainly deserves two thumbs up! Cheers, Anthony 🎅🏾🙏🏾

August 18, 2025

Nicky Chang Sim

Nicky Chang Sim

Casing Hub
5

Simmon, the owner, provided excellent customer service and very reasonable pricing. I got my new iPhone cover, screen protection, lens protection, and my Apple Watch cover from there on several occasions. If you don't want to get ripped off or order online products that don't fit, go to Simmon.

August 18, 2025

Chun Kiat Chan

Chun Kiat Chan

Casing Hub
5

Bought an iPhone case and screen protector here. Great service by the tall lady who was very patient, polite, and helpful.

August 18, 2025

Wei Qi Song

Wei Qi Song

Casing Hub
5

Went for a screen protector. The lady at the shop knows what she is doing. She applied the protector in the fastest and neatest way I've ever seen.

August 18, 2025

Shahrin Nizam

Shahrin Nizam

Polar Puffs Cakes
1

I had to wait almost 1 hour to collect my cake. My appointment was around 2 PM-4 PM. I came at 3:20 PM, and the staff went on break until 4:15 PM.

August 18, 2025

Crislyn Joseph

Crislyn Joseph

Polar Puffs Cakes
4

Great food, and the Chicken Pie was delicious.

August 18, 2025

Teh Biong Hee

Teh Biong Hee

Polar Puffs Cakes
1

Tried to redeem a voucher that was expiring on the same day. It was rejected at the Bugis store but accepted by another outlet ¯\_(ツ)_/¯

August 18, 2025

Julian Wong

Julian Wong

Polar Puffs Cakes
1

Polar sells vouchers for orders they are unable to fulfill. Substitution is not allowed, despite their inability to fulfill their end of the transaction. Customer service is unresponsive. This is short-term thinking by management. They took a few dollars from each customer, earning a quick bad reputation and sacrificing future sales. Boycott!!

August 18, 2025

1

They have nice puffs and cake. Today, I went to buy some puffs and asked for chicken pie, but the auntie who served me took a tuna puff instead. I didn't know and proceeded to pay. My girl told me she thought she saw the auntie take the wrong one, so I double-checked with the auntie. She was rude and insisted that I had told her 'tuna puff' instead of 'chicken pie'. Even my girl heard me say I wanted chicken pie. She could have just changed it for me, but instead, she refused to admit she took the wrong one and tried to argue with me. I'm not going back again.

August 18, 2025

Mohamed Hisham

Mohamed Hisham

Polar Puffs Cakes
5

Such a delightful experience at the Bugis Junction outlet. Great service and wonderful, friendly staff. Top-notch!

August 18, 2025