I ordered seafood ramen, and the crabstick was supposed to be soft, not hard and uncooked. However, I received uncooked crabstick. When I told the staff, they just said, “It's not what I do; it's the chef. If you want, I can exchange a new one for you.” But giving uncooked food to us and not even apologizing, plus showing us attitude? The staff just threw the receipt onto the table after we told them about the crabstick, as if we had done something wrong. The soba noodles were also extremely hard, as if they weren't cooked properly. This isn't our first time here; we had a much better experience last time, but it seems like the chef has changed. The food quality has dropped significantly.
August 18, 2025
Convenient place, food is good, service is superb, but the mazesoba portion is miserable. I wish they would also provide a small scoop of rice. I think you should just order their standard ramen; the mazesoba is just normal. The lemon tea is very sweet but good for the hot weather.
August 18, 2025
The food was average at best, which is why it wasn't packed even at lunchtime. The ramen broth was a bit too oily and lacked any umami taste. The ramen texture, however, was al dente, which is how I like it. The tori karaage and gyoza were the best dishes we had there.
August 18, 2025
Special opening hours during stocktake.
August 18, 2025
Preordered bead sofa and paid in full. Waited 1 week, but received no status update (I had requested a WhatsApp update at the time of purchase); I called 3 times, but no one answered the line.
August 18, 2025
Very large Muji, with everything Muji-related. It has Muji quality from its Japanese-style aesthetic to its ready-to-eat food, which tasted good! Try their apple curry.
August 18, 2025
Got my cute little cuckoo clock here, which is sold out everywhere. Muji offers lots of essential categories, from home and lifestyle to storage and decor. Staff is helpful and polite too.
August 18, 2025
Amazing service at Muji Bugis. Kenny and Joe were so helpful in helping me and my son get some last-minute items. They were very knowledgeable about Muji products and really went out of their way to serve and assist. Excellent service, and they were so professional! Their manager, too! They are Muji gems! Thank you!!!
August 18, 2025
My favorite snack in MUJI. These soy sauce-flavoured fried crackers are not too salty and have a perfect amount of soy taste. They cost $2.30 per packet, but they can be difficult to bite if you don't have strong teeth.
August 18, 2025
Nayli Nadyra is great. She helped me on two separate occasions, with clothes and a pen. Jul and Aug 2025.
August 18, 2025
Went during the weekend opening sale.
It was super crowded.
Managed to snag some clothes.
It was worth it.
The quality of their products is really what I go to Muji for.
Also received a free iron-on patch as part of their opening special.
August 18, 2025
I visited MUJI at Bugis Junction a few weeks ago, and I must say the customer service exceeded all expectations. Special thanks to a wonderful staff member named Marlina.
From the moment I stepped into the store, Marlina greeted me with a warm and genuine smile. She was incredibly patient, knowledgeable, and attentive throughout my visit. Whether I had questions about product availability, sizing, or recommendations, she assisted me with professionalism and care. What truly stood out was her calm and respectful demeanor. She made me feel heard and valued as a customer.
It’s rare these days to find service that feels both sincere and efficient, but Marlina delivered just that. She is a true credit to the MUJI brand, and my shopping experience was all the more enjoyable because of her.
Thank you, Marlina, and thank you, MUJI Bugis, for upholding such high standards of customer care. I’ll definitely be back when I visit Singapore.
August 18, 2025
I am a tourist visiting Singapore. I visited the store on 2 July at Bugis Junction and was pleasantly surprised by a staff member who was very helpful. He was also polite and friendly. I am happy and proud that he is a good representative of a global brand that I frequently shop at when I am back home in Japan. I managed to get his name. If I am not mistaken, his name starts with Shahrul or Sharul. His name is quite long. He was wearing all black and spectacles. Please thank him on my behalf for his wonderful service.
August 18, 2025
After queuing for so long, the cashier told us the internet was down and only cash or cashback payments were accepted. Why didn't the staff inform the people in the queue so as not to waste our time queuing if we didn't have enough cash for the payment? The cashier (an old lady with specs) was also unfriendly and and had an impatient tone. This was not helpful to the situation!
August 18, 2025
Classic, sleek, neat, and very Japanese designs are found on clothes, food, tidbits, household wares, footwear, bags, and both office and school supplies. I found the designs simple, elegant, and purposeful; however, they were a bit pricey. They have everything you need for daily grooming and food.
August 18, 2025
Special thanks to Hedda Chong - you made my day.
I had a fantastic experience today thanks to Hedda, a staff member who usually works in the e-commerce department. Even though she was only helping out in-store during the opening days, her service was outstanding — friendly, attentive, and incredibly helpful. It’s clear she truly cares about customers, and she made my visit so pleasant. Huge thanks to her and the team!
August 18, 2025
Muji needs no introduction. Items are now on sale before the renovation. Don't miss it.
August 18, 2025
This seems like a larger MUJI store.
The clothing colors and design sensibility at MUJI are elegant and clean. I like the way the fabrics drape over my body. I specifically like them even more when they go on sale.
I like the ease of trying the clothes out before buying.
Some of their household kitchen items are fun too.
August 18, 2025
I bought a Samsung S25 Ultra from your store on April 30, 2025. The seller said that I would be entitled to 2TB of storage for 1 year via Samsung Cloud, but I am unable to validate it. How do I do it? Can you help me, please?
August 18, 2025
Wonderful experience at the center. Bought the new phone and had my data meticulously migrated with the help of Eric & KC. They kept us engaged and ensured we were well taken care of.
August 18, 2025